E N G L I S H User’s Manual CLP 1001, 2001 CLP 6001, 6002, 6401 CLP 7201e, 7202e
E N G L I S H "DESIGNED AND MANUFACTURED TO BE EQUIVALENT TO EUROPEAN STANDARD FOR ITE, EN60950.
The following symbols are used in this manual. WARNING Indicates a situation which, if not observed and handled CAUTION Indicates a situation which, if not observed and handled properly, could result in death or serious injury. properly, could result in injury. For the safe operation of your printer, please read the following important operation and safety instructions carefully: 1. Read all of these instructions and save them for later reference. 2.
E N G L I S H 13. Except as explained elsewhere in this manual, don't attempt to service or disassemble this product yourself. Opening and removing those covers that are marked "Do Not Remove" may expose you to dangerous voltage points or other risks. Refer all servicing on those compartments to service personnel. 14. The mains plug on this equipment must be used to disconnect mains power. Please ensure that the socket outlet is installed near the equipment and shall be easily accessible. 15.
E N G L I S H Table of Contents Chapter 1 – Printer Setup ...................................................................................................................... 1 1.1 Confirmation of Carton Contents ........................................................................ 1 1.2 Part Names and Functions ................................................................................. 2 1.3 Connection to Power ..............................................................................
E N G L I S H Chapter 1 – Printer Setup 1.1 Confirmation of Carton Contents CAUTION Be careful when moving or carrying the printer and when taking the printer out of the carton. The printer may cause injury or property damage if dropped. Be sure to grip the printer housing tightly when taking it out of the carton. Do not grip the foam or cardboard packaging that may break, causing the printer to drop.
E N G L I S H 1.
E N G L I S H INSIDE VIEW: 1 CLP 1001 CLP 2001 4 3 7 5 6 n 2 14 8 9 (1) Cover: Opens to allow loading of the media and ribbon. (2) Control panel: To set the printer configuration settings. (3) Ribbon holder: To attach the source or unused ribbon (not on CLP 1001) (4) Ribbon winder: To wind the ribbon after printing (not on CLP 1001) (5) Roll holder: Holds the roll of media. (6) Roll guide: Guides the roll of media. This is adjusted according to the width of the media.
E N G L I S H FRONT VIEW n Control panel The printer has two LED indicator lights and an LCD screen that displays printer messages. 1. LEDs : One LED is the power indicator and the other is the error indicator. Hinge LCD 2. LCD: Displays the current printer status, configuration settings, or an error message. LEDs 3. Control keys: The Pause, Feed and Stop keys are arranged from left to right and are used to facilitate printer operation. (For details, see Chapter 2 Control Panel.) 4.
E N G L I S H 1.3 Connection to Power CAUTION Always use an AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock. Connect to an AC outlet as follows: 1 Check that the power switch on the printer is set to OFF. 2 Connect the connector of the power cord to the power inlet on the printer. 3 Insert the plug of the power cord in the AC outlet. 1.
E N G L I S H Chapter 2 – The Control Panel 2.1 Control Panel The control panel on the front of the printer consists of three control keys (Pause, Feed and Stop), two LED indicator lights (Power, Error) and a LCD message screen. On the left side of the control panel there are three adjustment controls (paper gap, black line and LCD contrast). (1) LCD: Displays the current printer status, configuration settings, or an error message. (2) LEDs: The green LED indicator shows that the power is turned on.
thermal or thermal transfer printing, tear mode, etc. To enter the printer setup mode, press and hold down the Pause key then press the Feed key and release both keys. The functions of the control keys are described below. Changes to the printer configuration are stored in “nonvolatile memory”. This guarantees that the printer configuration is maintained even after the power is turned off. n Pause key: Selects the mode. n Feed key: Selects the mode item.
E N G L I S H 2.4 Self-Test Mode And Hex Dump The printer enters the self-test mode when the Feed key is pressed and held down while turning the printer on. If the Feed key is held down for more than four seconds, the printer assumes continuous media is installed. The printer performs a two-page self-test print then enters the Hex Dump or Data Dump mode (prints out the communication data by ASCII code). The printer returns to the normal operating mode only when the power is turned off. 2.
E N G L I S H 2.6 Adjusting the sensors for different media The voltage setting mode, part of the system setting mode, is used to correctly adjust the see-through or black line sensors for the particular type of media being used in the printer. The ideal voltage is between 3.0v and 3.3v for both the PE (paper end or gap) and BL (black line) modes.
E N G L I S H Chapter 3 – Paper & Ribbon 3.1 Media Installation CAUTION Take care not to trap lose clothing in the mechanism of the printer when it is closed! The printer is designed for easy loading of paper and ribbon.
3.2 Ribbon Installation (CLP 2001, 6001, 6002, 6401) CAUTION Be careful of the edges of the plates so injury or property damage is possible. After opening the cover, install the ribbon as follows: 1 Push down the open lever ① to move the print head out of the way. 2 Insert the ribbon shaft ⑪ in the roll ribbon so that it is in its deepest position. Then set it in the ribbon holder as shown in the figure. 3 Insert the ribbon shaft ⑫ in the paper core ⑬ so that it is in its deepest position.
E N G L I S H 3.3 Ribbon Installation (CLP 7201e, 7202e) CAUTION Be careful of the edges of the plates so injury or property damage is possible. After opening the cover, install the ribbon as follows: 1 Push down the head open lever to move the print head out of the way. 2 Insert the ribbon shaft in the roll ribbon so that it is in its deepest position. 3 Set it in the ribbon holder as shown in the figure. 4 Pull the ribbon from under the transfer mechanism to the ribbon winding side.
E N G L I S H 3.4 Media Thickness Adjustments CAUTION Ensure the print head adjustments are made correctly according to the type of media (thickness & width). Incorrect adjustments can cause failure of the print head. The offset adjustment screw allows you to adjust the printer depending on the thickness of media being used.
E N G L I S H 3.5 Media Width Adjustments CAUTION Ensure the print head adjustments are made correctly according to the type of media (thickness & width). Incorrect adjustments can cause failure of the print head. Adjustments may be needed if paper with different width is used. Print darkness is affected by the amount of pressure on the print head so it must be adjusted with the head pressure adjustment screw if necessary.
E N G L I S H 3.6 Ribbon Tension Adjustments (CLP 2001, 6001, 6002, 6401) When the ribbon slips or wrinkles during printing, adjust the ribbon tension. The printer has already been factory set with the ribbon width of 114 mm. When using ribbon with a different width, adjust it according to the following procedure: a) Hold the ribbon roll with one hand so that it does not turn.
E N G L I S H 3.7 Ribbon Tension Adjustments (CLP 7201e, 7202e) The CLP 7201e and 7202e feature an automatic ribbon tensioning system to keep even tension during a print run. If you receive a “Ribbon Out” error message during normal operation, you may need to adjust the tensioning system. With some specialist ribbons and occasionally with narrow width ribbons, the base level of the ribbon tensioning system may need to be adjusted.
E N G L I S H 3.8 Adjustable Media Sensor The adjustable media sensor is standard on the CLP 6001, 6401 and 7201e models. It can be fitted as an option to all other models. If the printer has both a fixed sensor and an adjustable sensor installed, remember to select the “AjSensON” setting in the control panel. See section 2.5 for more details. Adjust-knob 70.6 192.4 Guide rail upper 37.7 Mark (Yellow) The location of the media sensor is shown by the yellow position mark.
E N G L I S H Chapter 4 – Troubleshooting 4.1 Error Messages When there is a problem with the printer, a buzzer sounds, and the error lamp on the control panel lights and an error message is displayed on the LCD screen. Some of the most common errors and corrective actions are shown below. LCD Message Description Corrective actions Head Err Abnormal head resistance value The head has been damaged - contact Citizen’s service department for a replacement printhead.
E N G L I S H 4.2 Print Troubleshooting Switch on the printer whilst holding down the FEED key until “PrntTest” is displayed. sample output is printed on page 2. Problem A Cause and remedy Missing lines (vertical lines) Print head is damaged. Contact the Citizen service personal to obtain a replacement and install as required. Dropouts (light patches) Print head is dirty. Check the print head heat-generation body for dirt.
E N G L I S H 4.3 Interface Troubleshooting Any interfacing problems can generally be fixed by simply double checking that the interface connectors are in the correct sockets and securely fastened. However, for serial interfaces, we recommend the use of Citizen’s standard RS232C serial cable for correct operation of your printer. In case of interface errors, initially you should replace the interface cable with a known good cable before contacting our service personnel.
