Installation and User Guide 1
Table of Contents Citel IP Phone C4110 ......................................................................................................................4 Installation and User Guide...............................................................................................................4 Citel IP Phone C4110 Installation .....................................................................................................5 Connecting your C4110 Phone ................................................
2.6.4 Upload WEB page..................................................................................................................38 2.6.5 FTP download ........................................................................................................................39 2.6.7 Account management.............................................................................................................40 2.6.8 Reboot ...................................................................................
Citel IP Phone C4110 Installation and User Guide Citel IP Phone C4110 Introduction Internet Protocol (IP) telephone is the next generation of telecommunication services that integrates voice and data capabilities to enhance everyday communications and increase productivity, it takes advantage of new high-bandwidth central office technologies to provide service, anywhere, at anytime instantly.
Figure 1 Features and Keys Citel IP Phone C4110 Installation The C4110 IP Phone must be set up and configured prior to its first use. If your system administrator has not already set up your C4110 Phone, please refer to the C4110 User Guide for basic installation and physical set up configuration information. Please contact your service provider or regional distributor. Caution:1. Use your IP Phone C4110with the supplier approved AC adapter for this model of phone only. Caution:2 .
Connecting your C4110 Phone Follow the following steps to connect the C4110 IP Phone Step1: Pull upward the stand through the slots on the base, remove the stand. Step2: Connect one end of the handset cord to the handset jack with symbol on the telephone base and connect the other end of the handset cord to the handset. Route the cord through the cord guide channel. Slide the stand back until it clicks into the lock position.
1. Initialization 1.1 To set Network setting C4110 can provide web setting mode and phone setting mode. 1. Setting through phone setting Use the following procedure to configure the Network setting. 1. Press“ Menu”i nto main menu, and use Up and Down navigation key or Next key to select user mode to“ A dvanced Sublist ” M ode. Citel 02 Advanced Sublist Next 2. Enter Quit Menu Callers Press “ Enter ” into ‘Advanced Sublist’ menu. Citel Enter Password * * * Del Enter Quit 3.
Citel 01 Net Mode Menu 〈 〉 Static Next 2. 3. Edit Quit Callers Press Save to save your setting. Press Quit key back to last menu and non-save. Remark： If “DHCP” mode is selected，Serve will use static distribution IP address, and it means the networking setting is done. If “PPPoE” mode is selected，you need access “PPPoE Setting” mode and set account No#, Passwords and related information. If “Static” mode is selected，you need access “Static Setting” mode and set related information.
4. Press “Save” to save the IP address you input. 5. Press “ Quit” b ack to last menu and non-save. Static Netmask editing 1. Press Edit into StaticNetmask editing menu. Citel 02 Netmask 255.255.255.0 Next 2. Edit Quit Menu Callers Input the Static Netmask in the editing line, the ‘*’ means ‘.’. Citel New Parameter 255.255.255.0_ Menu Delete Callers Save Quit 3. Press “ Delete ” to delete character in the editing line. 4. Press “Save” to save the IP address you input. 5.
Citel 02 DNS 202.96.134.133 Next 2. Edit Quit Menu Callers Input the Static DNS the editing line, the ‘*’ means ‘.’. Citel New Parameter 202.193.134.1_ Menu Delete Callers Save Quit 3. Press “ Delete ” to delete character in the editing line. 4. Press “Save” to save the DNS you input. 5. Press “ Quit” b ack to last menu and non-save. To set the PPPoE setting 1. Press Enter into PPPoE Setting editing menu. Citel 03 PPPoE Setting Sublist Next Enter Quit Menu Callers 2.
Password editing 1. Press Edit into Account editing menu. Citel 02 Password ****** Next 2. Menu Edit Quit Callers Input the Password in the editing line. Citel New Parameter 123456_ Menu Delete Callers Save Quit 3. Press “ Delete ” to delete character in the editing line. 4. Press “Save” to save the Password you input. 5. Press “ Quit” b ack to last menu and non-save. 1.2 To set SIP setting Use the following procedure to configure the SIP setting sublist.
Citel Menu 01 Sip1 Sublist Next 5. Enter Quit Callers Press Enter into select “SIP1 Name” menu, and use Next or Up, Down button to switch between “SIP1 Name”，“ S IP1 Sever ” , “ S I P1 Number” , “ S IP1 Account ” , “ S IP1 password” and “ S IP1 Register” menu Enter SIP1 Server menu To set the SIP1 Sever Enter SIP1 Server menu 1. Press Edit into SIP1 Server editing menu. Citel 01 SIP1 Server Next Edit Quit Menu Callers 2. 3. Press Quit back to last menu. Press Next into SIP Number menu. 4.
Citel 02 SIP1 Number Next Edit Quit Menu Callers 2. Press Quit back to last menu. 3. Press Next into SIP Account menu. SIP1 Number editing 1. Input SIP1 Number 622 in the SIP Number editing line Citel Enter Number 622_ Menu Delete Callers Save Quit 2. Press “ Delete ” to delete character in the SIP Number editing line. 3. Press “Save” to save the SIP Number you input. 4. Press “ Quit” b ack to last menu and non-save. To set the SIP1 Account Enter SIP1 Account menu 1.
Citel 04 SIP1 Password ****** Next 2. 3. Edit Quit Menu Callers Press Quit back to last menu. Press Next into SIP1 Register menu. SIP1 Password editing 1. Input SIP1 Password 261972 in the SIP Password editing line. Citel New Parameter Menu Delete Callers 261972_ Save Quit 2. Press “ Delete ” to delete character in the SIP Account editing line. 3. Press “Save” to save the SIP Account you input. 4. Press “ Quit” b ack to last menu and non-save.
1.3 Customizing your C4110 IP Phone 1.3.1 To set Ringer Type You can select different ringer type to match your preferences and distinguish between calls on lines. -To change the ringer type 1. Press key and select “User preferences” item 2. If two lines are used, first select which line to change. 3. Press key to select desired rings , then press Save soft key to save your settings. 1.3.2 To set screen setting sublist Press Menu and go into 1. 2.
You have 2 other ways to adjust your ringer volume: To adjust ringer volume directly when a call is coming: You can press left or right side of volume bar directly to adjust ringer volume while a call is coming and the telephone is ring before you pick up the call. To adjust ringer volume anytime You can press left or right side of volume bar directly to adjust ringer volume anytime if you like. But please don’t press Handsfree or lift the handset. To set Mic volume: z Enter the Mic volume menu.
1.3.6 To set Memory key setting You can save the numbers of your customers, business associates, or anyone you call frequently and phone systems’ feature access code in C4110’s four memory keys. To save numbers in memory keys 1. select one of the four memory keys by one you want to store the number or feature code as the instructions on the display and enter the title ,number or feature code. 2. Press Save softkey to store your setting or press Quit softkey to give up the setting and return back up level.
2. Configuration with web browser The IP Phone Web Configuration Menu can be accessed by the following URL: http:// "Phone-IP-Address". e.g. http://20.20.20.119. The default LAN IP address is "192.168.1.179".If the web login port of the gateway is configured as non-80 standard port, the user need to input http://xxx.xxx.xxx.xxx:PORT/, otherwise the web will show that no server has been found, and it will be shown as follows: 2.1 User verification Users should login before configuring dialogue machine.
2.2 Basic Status 2.2.1 Running Status On this page user can gather information of each commonly-used parameter of the phone, it is shown as the following figure: the network section shows the current WAN, LAN configurations of the phone: including connect mode of WAN IP and IP( static state, DHCP, PPPoE), MAC address, WAN IP address of the gateway, LAN IP address of the gateway, the state of LAN DHCP server. The Phone Number section show the current registered phone number that work with sip server.
Second step is setting network parameters if user uses static or PPP0E, else jump to step 3 directly Third step is setting SIP The last step is show the result of wizard.
he might click back to correct the error. Click Finish button, C4110 will save the setting and reboot. Then user might start to make/answer calls. 2.3 Network configuration 2.3.1 Wide area network (WAN) User can view the current network IP linking mode of the system on this page. User will be authorized to set the network IP, Gateway and DNS if the system adopts the static linking mode.
If the system selects DHCP service in the network which is using DHCP service, IP address will be gained dynamically. If the system selects PPPOE service in the network which is using the PPPOE service, then the IP address will be gained by the set PPPOE ISP Current gateway IP, subnet mask, MAC address and current gateway IP: Configure Mac Authenticating code, the phone don’t work if error code.
effect. Configuration Item explanation: Select “Bridge Mode”. LAN and WAN are in the same network. Static Address and Netmask. When the “DHCP service is” selected, the phone as a DHCP Server. When the “NAT” is selected, the phone as a router.
2.4 VOIP Configuration User can configure specific parameters of SIP line on this page；Click Basic to set the common parameters of SIP line selected.
Proxy Server Port account’s server has proxy Set proxy server signal port Proxy Username Set proxy server account username （Usually it is the same with server account name） Proxy Password Domain Realm Enable Register Set password of proxy server account Enter the sip domain if any, otherwise C4110 will use the proxy server address as sip domain. (Usually it is same with registered server and proxy server IP address).
keeping NAT alive User Agent Signal Key Media Key Server Type DTMF Mode RFC Protocol Edition Forward Phone Number Enable PRACK Enable Keep Authentication NAT Keep Alive Enable Session Timer Signal Encode Rtp Encode Set the user agent name to show the information of C4110 Fill in the key for SIP encryption according to the Server type selected. Default is common Fill in the key for Media encryption according to the Server type selected.
Enable Via rport Enable/disable support RFC3581.When Phone is behind a NAT. "rport " allows request that the server send the response back to the source IP address and port from which the request originated. Click Global Set button to set the parameters efficiently for all SIP lines. 2.4.2 IAX2 configuration Definition of each parameter described as below Register Status Shows if the phone has been registered the IAX2 server or not. IAX2 Server Addr Input your IAX2 server address.
replace the echo test text. So user can dial the numeric number to test echo voice test. This function is provided with server to make endpoint to test whether endpoint could talk through server normally. Echo Test Text Refresh Time Enable Register Enable G.729 IAX2 (Default Protocol) Specify echo test text’s name. Set expire time of IAX2 server register, you can set it between 60 and 3600 seconds. Start to register the IAX2 server or not by selecting it or not. Enable or disable code G.
calling register and proxy server. 2.4.4 Dial peer configuration Number IP table configuration Function of number IP table is one way to implement the phone's calling online, and the calling of the phone will be more flexible by configuring the number IP table.
Click Add，add Dial Peer configuration will be shown at the upper part of the page.
2.5 DSP configuration On this page, user can set speech coding，IO volume control, cue tone standard, caller ID standard and so on. 1. Configure Coding Rule according to network bandwidth and VoIP server; support G.711a/u G.729 G723 and Wideband G.722 Codec for better speech quality. 2. Input Volume is to adjust mike volume. The value is from 1 to 9 3. Output Volume is to adjust handset out volume. The value is from 1 to 9. 4. Configure Signal Standard according to country’s phone voice.
2.5.1 Call Service configuration On this page, user can set value added services such as hot-line，blacklist，out-limit list and so on Configuration Items Explanation: Hotline Configure hot-line number of the port. With this number of the port, this hot-line number will be dialed automatically as soon as off hook and user can't dial any other number.
2.5.2 Digital Map configuration Digit map is a set of rules to determine when the user has finished dialing. Digital Map is based on some rules to judge when user end their dialing and send the number to the server. With digital map, users don’t have to press‘#’ key or "call" key after finish dialing. If the number dialed matches some item in the digital map table, or it doesn’t match with any item, this number will be sent out immediately.
9xxxxxxx 911 911T4 9911x.T4 seconds. any 8 digits number starting with 9 will be sent out immediately. after finishing dialing 911, it will be sent out immediately. after finishing dial 911, it will be sent out in 4 second. any number more than 5 digits length starting with 9911, will be sent out in 4 2.5.3 Phone Book configuration Phone book configuration is used for add phone Book, Delete phone Book, Modify phone Book. Support up to 500 items. 2.5.
Setting a Memory Key: The speed dial function can be set using the IP phone UI or the C4110 Web UI. You can save up to 12 speed dial numbers and names on the C4110.these can be programmed to quickly access features such as (*97), Voicemail. Setting a Key Event: You can set DND, Pbook,Redial,on the programmable keys using the IP phone Web UI only.
2.6 Phone Maintenance System manage is used for firmware/config file update, config file backup, config Account save/clear config, and reboot function. 2.6.1 Auto Update configuration Definition) of each parameter described as below Server Address: your FTP or TFTP server address.
Username: FTP server login user name. If it is used with TFTP, user need not fill anything. Password: FTP server login user password. If it is used with TFTP, user need not fill anything. Config File name: the name of config file in FTP or TFTP server. If “config file name” is unfilled, that means the phone will auto search the right config file from FTP /TFTP server by MAC address matching. Config Encrypt Key: If the config file is encrypted, C4110 need to be filled in the encrypt key.
Server IP Server Port MGR Log Level SIP Log Level Config syslog server IP address Config syslog server port, click “ Apply” button after inputting server IP & server port to take effect Set system manager debug messages open with different level Set SIP debug messages open with different level 2.6.
2.6.5 FTP download On this page, user can upgrade system and configure files by FTP or TFTP mode. Configuration Item Explanation Server IP address of FTP/TFTP server Username Name of user Password Password File name Name of download/upload file name Type Configure the operation type. There are 3 types: 1. "application update": update the system through ftp or tftp 2.
Protocol the remote server through ftp or tftp protocols 3. "config file from gateway import": Download the configuration file from remote server and import to local Server type: FTP or TFTP 2.6.7 Account management Users can edit users (add or delete) account and modify existing users’ authority on this web page.
Choosing the account need to del from dropdown menu→ Delete account by pressing “Delete button” →show “Submit Success” on screen Modify account’s password: Choosing the modified account →enter below interface →modify user password →click “Submit” button to submit the modification Owing to the phone's default account：accounts of the administrator level-admin account and the ordinary level－guest account are all weak account and weak password, the username and password will be easily to guess on public network
2.7 Security 2.7.1 MMI Filter configuration MMI filter is used to make access limit toC4110。 When MMI filter is enable. Only IP address within the start IP and end IP can access C4110 . WARNING! If you try to Enable MMI filter check box without setting any item in filter table. You could not access gateway any more after you close this page. Therefore make sure that your IP address is included in the filter table before you want to enable MMI Filter. 2.7.
Access list support two type limits: input access or output access. Each type supports 10 items maximum. C4110E firewall filter is base WAN port. So the source address or input destination address should be WAN port IP address. Configuration: in access enable Enable in access rule. out access enable Enable out access rule. Input/Output: Specify current adding rule is input rule or output rule. Deny/Permit: Specify current adding rule is deny rule or permit rule.
2.7.3 VPN Tunnel configuration 2.8 Logout After setting the C4110, user had better click Logout to end the management, keep C4110 in safe and authorized environment.
3. Citel IP Phone C4110 Basic Operation 3.1 Making a call -Using handset Pick up the handset, and dial the desired number, or dial the desired number first and then pick the handset when your call is completed, put the handset on hook or press Rls key -Using the speaker phone With the handset on hook, press Handsfree key, dial the desired number on the dial pad, or dial the desired number and then press Handsfree or Dial soft key. When your call is completed, press Rls key or press Handsfree key again.
to make a call. 3.6 Call lists 1. Press Callers key, then select “Callers”use key or Next softkey to view missed, incoming, outgoing call list. Press Enter soft key to check detail caller information. 2. Press Delete soft key to clear the call records from the list 3. Press Edit soft key to save the number and name into Directory 4. press Dial soft key, then you can insert number or edit number before dialing and press Call soft key to return the call 3.
number. 3.11 Call transfer (Blind and Consult) -Blind Transfer During a call, press Transfer this will make the caller on hold and not provide the dial tone, input transfer number with dial pad, press Transfer then hang up. -Consult transfer 1. During a call, press Transfer key on the phone, this will make the caller on hold and provide dial tone, dial the transfer number with dial pad, press “#” or Send soft key 2.
1. Press the “Callers” key on the phone,select “PBooK, the screen will display “XX items in the list” 2. Press Enter soft key, then use dial pad to input the contact name (letter) for searching your contact or use key to scroll. 3. When find the desired contact, pick up handset, press Handsfree or press Dial softkey to call the contact. 3.15 Auto dial/Feature Access User can save instant dialed number or feature access code on the four memory keys of the IP Phone. 1. 2.
4 Trouble shooting What’s the Web GUI Default IP and Password? Your phone system Default IP is 192.168.1.179 and username /password is admin/admin.If Phone is in DHCP Mode find the IP by pressing Button. The display is in an alternate language. You can change the display language using the Set Options key. See ‘To change display language’ of ‘Setting options by using Menu’ for more information. Why is the light not coming on with a new voice mail message?.
