Use And Care Manual

2
Deep Cleaning
Hot water extraction cleaning by a certified professional carpet cleaner following the IICRC S100 Standard Reference
Guide for Professional Cleaning, and using Carpet and Rug Institute (CRI) Seal of Approval (SOA) products and
equipment every twelve (12) to eighteen (18) months is a requirement to maintain your warranty protection and will
prolong the life of your carpet and help maintain a healthy environment. More frequent cleaning may be needed in
some cases. A receipt for professional hot water extraction cleaning is required as proof of this service. If your carpet
was manufactured with a stain resistance treatment, Beaulieu
®
recommends the re-application of Scotchgard
™
Protector where applicable after each professional hot water extraction. For information and assistance in locating
a certified Seal of Approval Service Provider, contact the CRI at www.carpet-rug.org. For any questions, please
contact our Technical Services Department at 800-944-2840 or [e-mail].
Interim Cleaning Methods
Proper interim cleaning will help retain your carpet’s appearance more effectively between professional carpet
cleaning cycles, reduce the soil removal burden, and can also lower the cost of professional cleaning. Proper use
of portable hot water extractors is acceptable for interim cleaning needs.
Spot Cleaning
To help protect against staining, blot spots and spills immediately. Always spot clean initially using only water
unless your spot is oil-based. Then, if necessary, use the recommended spot cleaners listed below, by applying
them to a clean, white terry cloth towel, and blotting from the outside of the stain toward its center. If solid matter
is present, start by gently scraping it up, and then vacuum to remove any loose matter. Spot clean wet spills by
dry blotting with a clean, dry white terry cloth towel. Spot clean oily substances by first softening any solid matter
using isopropyl alcohol. Proceed using a dry volatile solvent or citrus solvent spot cleaner. Never apply solvents or
any other spot cleaner directly to your carpet. Blot until the stain is removed, or until it ceases to transfer onto the
towel. Some spots and spills require repeat spot cleaning, or the use of the next recommended spot cleaner. The
use of a weighted, folded dry terry cloth towel placed over spot cleaned areas will facilitate the removal of residues
that can cause spots to reoccur. Check towels every thirty (30) minutes and replace as needed. Leave a weighted
clean towel on the spot overnight. If a stain reappears after following these spot cleaning procedures, moisten
the stain using only water, thoroughly dry blot, and repeat the use of weighted terry cloth towels. Some stains
require the use of professional spot cleaning. If the spot cleaning methods outlined herein do not satisfactorily
remove the stain, you are required to have the spot professionally spot cleaned. This is your responsibility. If
the spot cannot be removed by a professional cleaner, please contact Technical Services at 800-944-2840 or
[e-mail].
Cautions/Warnings
▪ Always pre-test spot cleaners in an inconspicuous area.
▪ Never use bleach-based spot cleaners on any carpet other than our PermaSoft
®
Solution Dyed Filament
Nylon, Nyluxe
®
BCF Solution Dyed Nylon or Solution Dyed Polyester (contact your retailer to verify your
carpet fiber). Also, never use bleach-based spot cleaners immediately after using ammonia-
based spot cleaners.
▪ Never use solvents near open flames or in areas that are not adequately ventilated, or apply them directly to
your carpet.
▪ Avoid using hydrogen peroxide to clean any product that contains benzoyl peroxide.
▪ Do not saturate your carpet when spot cleaning.
▪ Never use any spot cleaning solutions in concentrations stronger than those recommended.
▪ Never walk on a spot cleaned area before it has thoroughly dried.