Use And Care Manual

1
CONSUMER OBLIGATIONS
Our warranties begin on the date of the original carpet purchase, and are extended to the original purchaser. Your
warranties can be transferred during their duration, unless otherwise stated in this brochure. You must contact
Beaulieu
®
at 800-944-2840 or [e-mail] prior to transferring your warranties, and provide
us with receipts showing you have fulfilled your warranty obligations set forth in this brochure. Original sales receipts
for the purchase of your carpet and receipts for professional cleaning must also be provided. The transfer of
warranty coverage must be requested by the original purchaser of the carpet prior to the sale of the home. If we
determine your carpet has been properly installed and maintained, we will provide you with written authorization that
your warranties can be transferred. This brochure contains details of all the limited warranty features of Beaulieu
®
carpets as well as your obligations. Failure to comply with the warranty requirements set forth in this brochure voids
your warranties.
CARE AND MAINTENANCE
Walk-off Mats
Soiling, which consists of dirt, dust, and abrasive matter is the greatest threat to carpet. The use of walk-off mats
inside and outside all entrances will protect your carpet from tracked-on soils. Walk-off mats must be cleaned or
replaced regularly to prevent them from becoming a source of soiling.
Vacuum Regularly
Over time, any carpet will experience a change in color as a result of dry soil accumulation. The single most
important thing you can do to protect your carpet, maintain its beauty and cleanliness, and prolong its life, is to
vacuum it regularly. Most dry soil is easily removed by vacuuming. Vacuuming once a week in most areas, as well
as for more frequent vacuuming in track-off areas and areas subjected to more concentrated traffic, is usually
sufficient. In some cases, these areas can require more frequent vacuuming to avoid soil accumulation.
More frequent vacuuming will also help facilitate the removal of filaments associated with shedding characteristics
common of carpets constructed using staple yarn. Vacuum cleaners should be used slowly, with a minimum of
four (4) back and forth passes in each direction.
What type vacuum cleaner should be used?
Upright vacuums equipped with HEPA filters are recommended for most carpet constructions since they release
the least amount of dust while vacuuming. Also recommended for most carpets are vacuums equipped with self-
adjusting or adjustable pile height settings, and with a beater bar and brush. Berber, Shag, Frieze, and any other
carpet with a pile height of one (1) inch or longer must be vacuumed using ONLY air suction. The use of a beater
bar and brush on these carpets can cause damage to their pile yarns. For carpets with soft fibers including, but
not limited to, PermaSoft
®
Solution Dyed Filament Nylon, the recommended vacuum should be equipped with an
adjustable pile height setting that is lightweight, with large wheels and a brush roller controller that allows the brush
to be slowed or turned off. These features can make vacuuming easier and help you take proper care of soft fibers.
A list of recommended vacuums for soft fibers may be obtained at beaulieuflooring.com or by contacting Technical
Services at 800-944-2840 or [e-mail]. Keep your vacuum in good operating condition
and empty vacuum canisters and bags on a routine basis.