Specification Sheet

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CMPCT-MGNT-TRAY =
Magnet and Mounting Tray for 3560-CX and 2960-CX compact switches
Cisco Catalyst 3560-CX and 2960-CX Accessories
Part Number
Description
CMPCT-DIN-MNT=
DIN Rail Mount for 3560-CX and 2960-CX compact switches
RCKMNT-19-CMPCT=
19-Inch Rack Mounting Brackets for 3560-CX and 2960-CX compact switches
RCKMNT-23-CMPCT=
23- and 24-Inch Rack Mounting Brackets for 3560-CX and 2960-CX compact switches
Cisco Catalyst 3560-CX Software Licenses
Part Number
Description
L-C3560CX-RTU=
Cisco Catalyst 3560-CX IP Base to IP Services RTU electronic license
C3560CX-RTU=
Cisco Catalyst 3560-CX IP Base to IP Services RTU paper license
Warranty Information
Cisco Catalyst 3560-CX and 2960-CX Series Switches come with an enhanced limited lifetime hardware warranty
that includes 90 days of Cisco Technical Assistance Center (TAC) support and next-business-day hardware
replacement free of change (see Table 10 for details).
Table 10. Enhanced Limited Lifetime Hardware Warranty
Cisco Enhanced Limited Lifetime Hardware Warranty
Device covered
Applies to Cisco Catalyst 3560-CX and 2960-CX Series compact switches.
Warranty duration
As long as the original customer owns the product.
EoL policy
In the event of discontinuance of product manufacture, Cisco warranty support is limited to 5 years from the
announcement of discontinuance.
Hardware replacement
Cisco or its service center will use commercially reasonable efforts to ship a replacement for next business
day delivery, where available. Otherwise, a replacement will be shipped within 10 working days after receipt
of the RMA request. Actual delivery times might vary depending on customer location.
Effective date
Hardware warranty commences from the date of shipment to customer (and in case of resale by a Cisco
reseller, not more than 90 days after original shipment by Cisco).
TAC support
Cisco will provide during business hours, 8 hours per day, 5 days per week basic configuration, diagnosis,
and troubleshooting of device-level problems for up to a 90-day period from the date of shipment of the
originally purchased Cisco Catalyst 2960 and 3560 product. This support does not include solution or
network-level support beyond the specific device under consideration.
Cisco.com access
Warranty allows guest access only to Cisco.com.
Your formal warranty statement, including the warranty applicable to Cisco software, appears in the Cisco
information packet that accompanies your Cisco product. We encourage you to review carefully the warranty
statement shipped with your specific product before use. Cisco reserves the right to refund the purchase price as
its exclusive warranty remedy.
Adding a Cisco technical services contract to your device coverage provides access to the Cisco Technical
Assistance Center (TAC) beyond the 90-day period allowed by the warranty. It also can provide a variety of
hardware replacement options to meet critical business needs, as well as updates for licensed premium Cisco IOS
Software, and registered access to the extensive Cisco.com knowledge base and support tools.
For additional information about warranty terms, visit http://www.cisco.com/go/warranty.
Cisco and Partner Services
Enable the innovative, secure, intelligent edge using personalized services from Cisco and our partners. Through a
discovery process that begins with understanding your business objectives, we help you integrate the next-
generation Cisco Catalyst fixed switches into your architecture and incorporate network services onto those