Specifications

Data Sheet
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Table 10. Safety and Compliance
Description Specification
Safety certifications
UL 60950-1, Second Edition
CAN/CSA 22.2 No. 60950-1, Second Edition
TUV/GS to EN 60950-1, Second Edition
CB to IEC 60950-1 Second Edition with all country deviations
CE Marking
NOM (through partners and distributors)
Electromagnetic emissions
certifications
FCC Part 15 Class A
EN 55022 Class A (CISPR22)
EN 55024 (CISPR24)
AS/NZS CISPR22 Class A
CE
CNS13438 Class A
MIC
GOST
China EMC Certifications
Environmental Reduction of Hazardous Substances (ROHS) 5
Telco Common Language Equipment Identifier (CLEI) code
Warranty Limited lifetime warranty
Cisco Limited Lifetime Hardware Warranty
Cisco Catalyst 2960-S and 2960 Series Switches come with a limited lifetime warranty (Table 11). The warranty for
the Cisco 2960-S Series switches has the same terms as our standard limited lifetime warranty plus the addition of
next business day delivery of replacement hardware where available and 90 days of 8x5 Cisco Technical Assistance
Center (TAC) support.
Your formal warranty statement, including the warranty applicable to Cisco software, appears in the Cisco
information packet that accompanies your Cisco product. We encourage you to review carefully the warranty
statement shipped with your specific product before use.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
For further information on warranty terms, visit
http://www.cisco.com/go/warranty.
Table 11. Limited Lifetime Warranty Terms
Cisco Limited Lifetime Hardware Warranty Cisco Enhanced Limited Lifetime Hardware Warranty
Device covered Applies to Cisco Catalyst 2960 Series Switches sold on
or after May 1, 2009
Applies to Cisco Catalyst 2960-S Series Switches
Warranty duration As long as the original end user continues to own or use
the product, provided that: fan and power supply warranty
is limited to five (5) years.
As long as the original end user continues to own or use
the product, provided that: fan and power supply warranty
is limited to five (5) years.
End-of-life policy In the event of discontinuance of product manufacture,
Cisco warranty support is limited to five (5) years from the
announcement of discontinuance.
In the event of discontinuance of product manufacture,
Cisco warranty support is limited to five (5) years from the
announcement of discontinuance.
Hardware replacement Cisco or its service center will use commercially
reasonable efforts to ship a replacement part within ten
(10) working days after receipt of the RMA request.
Actual delivery times might vary depending on customer
location.
Cisco or its service center will use commercially
reasonable efforts to ship a replacement for next
business day delivery, where available. Otherwise, a
replacement will be shipped within ten (10) working days
after receipt of the RMA request. Actual delivery times
might vary depending on customer location.
Effective date Hardware warranty commences from the date of
shipment to customer (and in case of resale by a Cisco
reseller, not more than ninety [90] days after original
shipment by Cisco).
Hardware warranty commences from the date of
shipment to customer (and in case of resale by a Cisco
reseller, not more than ninety [90] days after original
shipment by Cisco).