Datasheet
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Table 11 provides safety and compliance information.
Table 11. Safety and Compliance
Category Certifications
Regulatory Compliance Products should comply with CE Marking per directives 2004/108/EC and 2006/95/EC
Safety UL 60950-1 Second Edition
CAN/CSA-C22.2 No. 60950-1 Second Edition
EN 60950-1 Second Edition
IEC 60950-1 Second Edition
AS/NZS 60950-1
EMC - Emissions 47CFR Part 15 (CFR 47) Class A
AS/NZS CISPR22 Class A
CISPR22 Class A
EN55022 Class A
ICES003 Class A
VCCI Class A
EN61000-3-2
EN61000-3-3
KN22 Class A
CNS13438 Class A
EMC - Immunity EN55024
CISPR24
EN300386
KN24
Environmental Reduction of Hazardous Substances (RoHS) including Directive 2011/65/EU
Telco
Cisco Enhanced Limited Lifetime Hardware Warranty
Cisco Catalyst 2960-Plus Series Switches come with an enhanced limited lifetime warranty (E-LLW). The E-LLW
provides the same terms as Cisco’s standard limited lifetime warranty but adds next-business-day delivery of
replacement hardware, where available, and 90 days of 8X5 Cisco Technical Assistance Center (TAC) support.
Your formal warranty statement, including the warranty applicable to Cisco software, appears in the Cisco
information packet that accompanies your Cisco product. We encourage you to review carefully the warranty
statement shipped with your specific product before use.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy. For further information
about warranty terms (Table 12), visit
cisco.com/go/warranty.
Table 12. Warranty Terms
Cisco Enhanced Limited Lifetime Hardware Warranty
Device covered Applies to all Cisco Catalyst 2960-Plus Series Switches.
Warranty duration As long as the original end user continues to own or use the product.
End-of-life policy In the event of discontinuance of product manufacture, Cisco warranty support is limited to five (5) years from
the announcement of discontinuance.
Hardware replacement Cisco or its service center will use commercially reasonable efforts to ship a Cisco Catalyst 2960-Plus
replacement part for next business day delivery, where available. Otherwise, a replacement will be shipped
within ten (10) working days after the receipt of the RMA request. Actual delivery times may vary depending on
customer location.
Effective date Hardware warranty commences from the date of shipment to customer (and in case of resale by a Cisco
reseller, not more than ninety [90] days after original shipment by Cisco).