Product specifications

APPENDIX-D — CISCO 500 SERIES UNIFIED COMMUNICATION

The Cisco Unified Communications 500 Series is an all-in-one unified communications solution that integrates voice, data, video,

security, wireless, and management into one platform. It brings unified communications to small businesses and organizations by

providing a simplified, affordable solution that is easy to configure, deploy, and manage. By combining call control, messaging, and

mobility into one device, the Cisco Unified Communications 500 Series eliminates the added costs of multiple servers and provides a

solution that is easy to set up and manage at a lower price point.

Figure 4: CISCO UNIFIED COMUNNICATIONS 500 SERIES

Cisco Unified Communications 500 Series for Small Business, a critical part of the Cisco Smart Business Communications System, is

a unified communications solution for small businesses that provides voice, data, voicemail, Automated Attendant, video, security,

and wireless capabilities while integrating with existing desktop applications such as calendar, e-mail, and customer relationship

management (CRM) programs. This easy-to-manage platform uses business-class, proven unified communications technologies to

full advantage and supports flexible deployment models based on your needs-a wide array of IP phones, public switched telephone

network (PSTN) interfaces, and Internet connectivity.

Core Components:

• Cisco Unified IP phones, including wireless handsets and Session Initiation Protocol (SIP) phones

• Cisco Unified Communications Manager Express for call processing

• Cisco Unity® Express for voice messaging and Automated Attendant

• LAN switching: Integrated and expandable through Cisco Catalyst® Express 520 Series Switches

• Security, firewall, and VPN capabilities

• Optional wireless LAN capability

• Cisco Configuration Assistant for GUI-based customization of the solution

Cisco Unified IP Phones

Cisco provides a complete range of Cisco Unified IP phones and communications devices designed to take full advantage of

converged voice and data networks, and these devices offer the convenience and user friendliness found in business phones. Cisco

Unified IP phones can help improve productivity by meeting the needs of different users throughout the organization.

The Cisco Unified IP phone portfolio provides the following:

• IP phones with LCD displays, including dynamic soft keys for call features and functions

• Support for information services, including Extensible Markup Language (XML) capabilities to extend IP phone systems to give IP

phone users access to a variety of information such as stock quotes, employee directories, and Web-based content

Cisco Unified IP phones lead the IP communications device market and provide a complete IP phone system portfolio with ease of

use, superior audio quality, increased accessibility for people with disabilities, ergonomic physical design, advanced services, and

features.

Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com.

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