User guide
Advanced Functions
Performing a Factory Reset
Cisco WIP310 User Guide 77
4
To upgrade your phone firmware using the upgrade utility:
STEP 1 Download the Cisco WIP310 Upgrade Utility (see www.linksys.com/wip310 to
obtain this software) onto your computer.
STEP 2 Turn off your WIP310 and connect it to your computer using the USB cable.
STEP 3 Double click the Cisco WIP310 Upgrade Utility and follow the on-screen
instructions. When the upgrade is complete, disconnect the phone from your PC
and power it on.
To upgrade your phone firmware if your WIP310 is part of a Cisco SPA9000 Voice
System:
STEP 1 Start Internet Explorer, and enter the following URL: http://www.cisco.com/go/
smallbiz.
STEP 2 Search for the SPA9000 product.
STEP 3 Download the Setup Wizard.
STEP 4 Double-click SetupWizard.exe to run the program.
Performing a Factory Reset
!
CAUTION This option resets all the phone settings to the factory default. The phone settings
are restored to the same settings the phone had when it came out of the box. The
call histories, speed dials, contacts, and any other custom changes are erased!
STEP 1 In the Home screen, press the Select button to choose
Settings
.
STEP 2 Press Select again to enter the
Settings
menu.
STEP 3 Navigate to
Factory Reset
. Press the Select button.










