Operation Manual

Customizing Standard Features

Customizing Phone Softkeys

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 66

You can use macro variables in XML URLs. The following macro variables are

supported:

• User ID—UID1, UID2

• Display name—DISPLAYNAME1, DISPLAYNAME2

• Auth ID—AUTHID1, AUTHID2

• Proxy—PROXY1, PROXY2

• MAC Address—MA

• Product Name—PN

• Product Series Number—PSN

• Serial Number—SERIAL_NUMBER

STEP 3 Click Submit All Changes.

Softkey Example

Configure the Cisco SPA525G or Cisco SPA525G2 phone with softkey that, when

pressed, dials the Sales Department extension (200). You want this button to

display on the far lower left of the IP phone screen when the phone is idle, when

the phone is off hook, or when the phone is connected on a call. You want the

outbound call (that is going to the speed dial) to originate from the second

extension on the user phone, not the primary extension.

STEP 1 Click Admin Login > advanced > Voice > Phone.

STEP 2 Under Programmable Softkey Enable, choose yes to enable.

STEP 3 In the Programmable Softkeys section, edit the following:

• Programmable Softkey Enable: yes

• PSK1: fnc=sd;ext=200@$PROXY;vid=2;nme=Sales

• Idle Key List: Edit the field to add psk1|1 to the beginning of the string; for

example:

psk1|1;em_login;acd_login;acd_logout;avail;unavail;

redial;dir;cfwd;dnd;lcr;pickup;gpickup;unpark;em_logout;

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