Operation Manual

Getting Started
Viewing Phone Information
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 24
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Viewing Phone Information
You can check the current status of the Cisco SPA IP phones by clicking the Info
tab. The Info tab shows information about all phone extensions, including phone
statistics and the registration status.
Viewing Reboot Reasons
The phone stores the most recent five reasons the phone was refreshed or
rebooted. When the phone is reset to factory defaults, this information is deleted.
The list describes the reboot and refresh reasons (Cisco SPA300 Series and
Cisco SPA500 Series IP phones).
Reason Description
DHCP Failed The reboot was the result of a DHCP error caused
when the lease expired, or when the renewal or
verification failed.
Upgrade The reboot was a result of an upgrade operation
(regardless whether the upgrade completed or
failed).
Provisioning The reboot was the result of changes made to
parameter values by using the IP phone screen or
phone web user interface, or as a result of
synchronization.
SIP Triggered The reboot was triggered by a SIP request.
Link Down The reboot was triggered when the link to the
network went down.
VLAN Changed The reboot was triggered when the VLAN was
changed.
RC The reboot was triggered as a result of remote
customization.
User Triggered The user manually triggered a warm reboot.
Software Req The warm reboot was triggered by a remote server.
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