Troubleshooting guide

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Cisco Wide Area Application Services Configuration Guide
OL-26579-01
Chapter 1 Monitoring and Troubleshooting Your WAAS Network
Chart and Table Descriptions
ICA Acceleration Statistics Table
The ICA Acceleration Statistics table is available at the system and device levels and displays ICA
acceleration details. The data is described in Table 1-8.
MAPI Acceleration Statistics Table
The MAPI Acceleration Statistics table is available at the system and device levels and displays MAPI
acceleration details. The data is described in Table 1-9.
Table 1-7 HTTPS Acceleration Statistics Table
Table Column Description and Formulas Used to Calculate Value
Device The device name. (Appears only at the system level.)
Start Time and End Time Start and end times for the time period. (Appears only at the device level.)
New Connections Handled Reports the number of HTTPS connections handled for the time period.
Average Active Connections/
Active Connections
Reports the average number of connections currently being handled by the
HTTP/SSL accelerator at the system level. At other levels, reports the number
of active connections.
Total Time Saved Reports the amount of time saved due to HTTPS optimization.
Total Round-Trip Time Reports the total round-trip time for all connections plus the time for remotely
served metadata cache misses.
% Time Saved Reports the percentage of connection time saved for all aggregated samples.
Total Time Saved by cache hits / (Total Time Saved by cache hits + Total time
for all remotely served metadata cache misses)
Table 1-8 ICA Acceleration Statistics Table
Table Column Description and Formulas Used to Calculate Value
Device The device name. (Appears only at the system level. WAAS Express devices are
not included.)
Start Time and End Time Start and end times for the time period. (Appears only at the device level.)
New Connections Handled Reports the number of ICA connections handled for the time period.
Average Active Connections/
Active Connections
Reports the average number of connections currently being handled by the ICA
accelerator at the system level. At other levels, reports the number of active
connections.
Dropped Connections Reports the number of connections dropped by the ICA accelerator.
Bypassed Connections Reports the number of connections initially received by the ICA accelerator and
then pushed down to the generic accelerator.