Troubleshooting guide

CHAPTER

1-1

Cisco Wide Area Application Services Configuration Guide

OL-26579-01

Monitoring and Troubleshooting Your WAAS

Network

This chapter describes the monitoring and troubleshooting tools available in the WAAS Central Manager

GUI that can help you identify and resolve issues with your WAAS system.

For additional advanced WAAS troubleshooting information, see the Cisco WAAS Troubleshooting

Guide for Release 4.1.3 and Later on Cisco DocWiki.

Note Throughout this chapter, the term WAAS device is used to refer collectively to the WAAS Central

Managers and WAEs in your network. The term WAE refers to WAE appliances, WAE Network Modules

(the NME-WAE family of devices), and SM-SRE modules running WAAS.

This chapter contains the following sections:

• Viewing System Information from the System Dashboard Window, page 1-1

• Troubleshooting Devices Using Alerts, page 1-5

• Viewing Device Information, page 1-6

• Customizing a Dashboard or Report, page 1-10

• Chart and Table Descriptions, page 1-14

• Using Predefined Reports to Monitor WAAS, page 1-35

• Managing Reports, page 1-43

• Configuring Flow Monitoring, page 1-48

• Configuring and Viewing Logs, page 1-50

• Troubleshooting Tools, page 1-58

Viewing System Information from the System Dashboard

Window

The WAAS Central Manager GUI allows you to view general and detailed information about your

WAAS network from the System Dashboard window. This section describes the System Dashboard

window and contains the following topics:

• Monitoring Graphs and Charts, page 1-2