Troubleshooting guide

1-10
Cisco Wide Area Application Services Configuration Guide
OL-26579-01
Chapter 1 Maintaining Your WAAS System
Backing Up and Restoring your WAAS System
Type set to I.
Sending:PASV
Entering Passive Mode (10,86,32,82,112,221)
Sending:CWD /incoming
CWD command successful.
Sending PASV
Entering Passive Mode (10,86,32,82,203,135)
Sending:STOR cms-db-7-22-2008-17-36_4.1.3.0.1.dump
Opening BINARY mode data connection for cms-db-7-22-2008-17-36_4.1.3.0.1.dump.
Transfer complete.
Sent 18155 bytes
Step 3 Restore the CMS database as follows:
a. Disable the CMS service:
CM# configure
CM(config)# no cms enable
CM(config)# exit
Note Stopping the CMS service disables the WAAS Central Manager GUI. All users currently
logged into this GUI are automatically logged out once the CMS service is disabled.
b. Delete the existing CMS database:
CM# cms database delete
c. Initialize the CMS database:
CM# cms database create
d. Restore the CMS database contents from the backup file:
CM# cms database restore cms-db-7-22-2008-17-36_4.1.3.0.1.dump
Note After the restore, any WAEs that were registered with the Central Manager during the time
since the backup was created will be disconnected from the Central Manager because there
is no information about them in the backup file. To bring these WAEs online, you must
deregister and reregister them with the Central Manager. On each WAE that was
disconnected, use the following commands:
WAE# cms deregister force
WAE# configure
WAE(config)# cms enable
e. Enable the CMS service on the Central Manager:
CM# configure
CM(config)# cms enable
Backing Up and Restoring a WAE Device
You should back up the database of each WAAS device on a regular basis in case a system failure should
occur.