Troubleshooting guide

1-8
Cisco Wide Area Application Services Configuration Guide
OL-26579-01
Chapter 1 Maintaining Your WAAS System
Backing Up and Restoring your WAAS System
To view the progress of an upgrade, go to the All Devices window (Devices > All Devices) and view the
software upgrade status message in the Software Version column. These intermediate messages are also
written to the system log on WAAS devices. See Table 1-2 for a description of the upgrade status
messages.
Deleting a Software File
After you have successfully upgraded your WAAS devices, you can remove the software file from your
WAAS system.
Note You may want to wait a few days before removing a software file in the event you need to downgrade
your system for any reason.
To delete a WAAS software file, follow these steps:
Step 1 From the WAAS Central Manager menu, choose Admin > Version Management > Software Update.
Step 2 Click the Edit icon next to the software file that you want to delete. The Modifying Software File
window appears.
Step 3 Click the Trash icon in the taskbar.
You are prompted to confirm your decision to delete the software file.
Step 4 Click OK.
You are returned to the Software Files listing window with the selected software file removed from the
WAAS network.
Backing Up and Restoring your WAAS System
This section contains the following topics:
• Backing Up and Restoring the WAAS Central Manager Database, page 1-9
• Backing Up and Restoring a WAE Device, page 1-10
• Reinstalling the System Software, page 1-11
• Recovering the System Software, page 1-18
• Recovering a Lost Administrator Password, page 1-21
• Recovering from Missing Disk-Based Software, page 1-22
• Recovering WAAS Device Registration Information, page 1-23