Troubleshooting guide

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Cisco Wide Area Application Services Configuration Guide
OL-26579-01
Chapter 1 Configuring the Network Analysis Module
Guidelines and Limitations
• The following configurations are performed:
– Enable HTTP or HTTPS
– Create an admin web user account.
– Create a MonitorView web user account.
• Both the WAAS Central Manager and the client computer from which you connect to the Central
Manager must be able to access the configured NAM server on the network.
For more information, see the Cisco Network Analysis Module Installation and Configuration Guide.
To install the NAM Virtual Service Blade (VSB) on a WAAS appliance, configure the NAM VSB, and
generate useful reports to demonstrate the impact of WAAS in a Proof of Concept (POC), see the Cisco
Prime Network Analysis Module for WAAS Virtual Blade Installation and Configuration Guide, 5.1.
Guidelines and Limitations
The NAM integration feature has the following configuration guidelines and limitations:
Supported Deployments
In this release, the following types of deployments are supported:
• POC deployments
• Small and medium production networks that can be monitored by one instance of NAM (virtual
blade, physical blade, or appliance). In this release, only one NAM instance is supported, which
means that large enterprises that require more than one NAM instance to handle their network
capacity must be managed separately without the WAAS-CM integration.
Limitations
• Browser limitations—Certain browser settings can limit the functionality of the NAM integration.
For example, if Internet Explorer privacy settings are set to the default, Medium, the integration does
not work because of cookie restrictions. Specify the privacy settings as Low.
• Printing limitations - When you print the NAM windows in a PDF format, they do not produce the
desired output.
• When duplicate data is reported by multiple WAE data sources, the NAM does not automatically
remove duplication of this data. Use the Data Source selector in the dashboards and charts to address
this limitation.
Configuring the NAM
This section includes the following topics:
• Task Flow for Configuring the NAM, page 1-3
• Configuring the Basic Setup, page 1-3
• Configuring a Site, page 1-5
• Configuring a WAAS Monitored Server, page 1-10
• Configuring a Data Source, page 1-11
• Setting Preferences, page 1-14
• Launching the NAM User Interface, page 1-14