Troubleshooting guide

1-21
Cisco Wide Area Application Services Configuration Guide
OL-26579-01
Chapter 1 Configuring Application Acceleration
Enabling and Disabling the Global Optimization Features
• Deleting an Existing Domain Identity, page 1-21
• Disabling Encrypted MAPI, page 1-22
• Encrypted MAPI Acceleration Statistics, page 1-22
Editing an Existing Domain Identity
You can modify the attributes of an existing domain identity on a WAAS device, if needed.
Note If the password for a user account has been changed in Active Directory, you must edit the user account
domain identity on the WAAS device to match the new Active Directory password.
The following restrictions apply:
• For a machine account identity, only the state of the domain identity (enabled or disabled) can be
modified from a WAAS device.
• For a user account identity, only the state of the domain identity (enabled or disabled) and the
password can be modified from a WAAS device.
To change the password for a user account domain identity on a WAAS device when the password for
the account in Active Directory has changed, follow these steps:
Step 1 From the WAAS Central Manager menu, choose Devices > device-name (or Device Groups >
device-group-name).
Step 2 From the menu, choose Configure > Security > Windows Domain > Encrypted Services.
The Encrypted Services window appears.
Step 3 Select the user account domain identity to modify and click the Edit icon.
The Domain Identity window appears.
Step 4 Change the password in the password field. The password should be the same as the password for the
account in Active Directory.
Step 5 Click OK.
Deleting an Existing Domain Identity
To delete a domain identity on a WAAS device, follow these steps:
Step 1 From the WAAS Central Manager menu, choose Devices > device-name (or Device Groups >
device-group-name).
Step 2 From the menu, choose Configure > Security > Windows Domain > Encrypted Services.
The Encrypted Services window appears.
Step 3 Select one or more domain identities to delete and click the Delete icon to remove the domain identity
configured on the WAAS device.
A warning message appears if the domain identity is being used for optimizing encrypted traffic.
Step 4 Click OK to accept or Cancel to abort the procedure.