Troubleshooting guide

1-18
Cisco Wide Area Application Services Configuration Guide
OL-26579-01
Chapter 1 Configuring File Services
Configuring File Services
Note You cannot schedule a start time for the Now option.
Step 6 Click Submit.
The message Changes Submitted appears at the bottom of the window confirming that your schedule was
saved.
Step 7 Verify that the preposition directive completed successfully by checking the preposition status. For more
information, see the “Checking the Preposition Status” section on page 1-18.
Checking the Preposition Status
After you create one or more preposition directives, you can check the status of all the preposition tasks
to ensure they completed successfully. If a task does not complete successfully, then some of the
prepositioned files may have not been successfully copied to the Edge WAE cache.
To check the status of a prepositioning task, follow these steps:
Step 1 From the WAAS Central Manager menu, choose Configure > CIFS File Services > Preposition.
The Preposition Directives window appears, which lists the preposition directives that exist on the
system.
Step 2 Click the Edit icon next to the preposition directive for which you want to check.
Step 3 Click the Preposition Status tab at the top of the window. The Preposition Status window appears.
This page displays the following information:
• WAE—The name of each Edge WAE that received the prepositioned files in its cache.
• Start Time—The time the preposition task started.
• Duration—The amount of time in took the preposition task to complete.
• Amount Copied—The amount of data copied to the WAE cache (in bytes).
• Status—Whether the preposition task completed successfully.
• Reason—The reason a preposition task failed.
Step 4 Ensure that the Status column shows Completed.
If this column shows a failure, look in the Reason column for an explanation that can help you
troubleshoot why the preposition task failed. After resolving the issue, you can schedule the preposition
task to run again now, or wait until the scheduled start time and check the status again later.
Starting and Stopping Preposition Tasks
You can start or stop a preposition task from the Device Manager GUI. For more information, see the
“Preposition Option” section on page 1-20.