Troubleshooting guide

1-7
Cisco Wide Area Application Services Configuration Guide
OL-26579-01
Chapter 1 Configuring File Services
Preparing for File Services
• NetApp Data ONTap versions 6.5.2, 6.5.4, 7.0, and 7.3.3
• EMC Celerra versions 5.3, 5.4, and 5.6
WAAS supports Shadow Copy for Shared Folders for the following clients:
• Windows 7
• Windows Vista
• Windows XP Professional
• Windows 2000 (with SP3 or later)
• Windows 2003
Note Windows 2000 and Windows XP (without SP2) clients require the Previous Versions Client to be
installed to support Shadow Copy for Shared Folders.
Preparing for File Services
Before enabling file services on your WAEs, ensure that you complete the following tasks:
• If you want to configure multiple devices with the same settings, ensure that you have created a
device group that contains all the devices you want to enable with file services. For information on
creating device groups, see Chapter 1, “Using Device Groups and Device Locations.”
• Identify the file servers that you want to export, and refer to Table 1-1 to verify that these file servers
can operate with WAAS software. Other file servers may operate with WAAS, but only those listed
in the table were tested. The file server must support opportunistic locking (oplocks) and CIFS
notifications.
Note The CIFS application accelerator does not support file servers that use the FAT32 file system. You can
use the policy rules to exclude any FAT32 file servers from CIFS accelerator optimization.
Ta b l e 1- 1 Te s t e d F i l e S e r v e r s
Vendor Product Version
Dell PowerVault 715N
Network Appliance FAS3140
FAS940
FAS270
FAS250
F760
F85
ONTAP 7.3.3
ONTAP 7.0.1R.1
ONTAP 7.0.1R.1
ONTAP 7.0.1R.1
6.5.2R1P16
6.4.5
EMC Celerra NS702
Celerra NS702
Celerra NS700
Celerra NS501
5.4.17.5
5.4.14-3
5.6.42-5
5.3.12-3