Troubleshooting guide

1-4
Cisco Wide Area Application Services Configuration Guide
OL-26579-01
Chapter 1 Creating and Managing Administrator User Accounts and Groups
Creating and Managing User Accounts
• Viewing User Accounts, page 1-8
• Unlocking User Accounts, page 1-8
Creating a New Account
The first step in setting up an account is to create the account by specifying a username and selecting
whether a local CLI account is created at the same time. After the account is created, you can assign roles
to the account that determine the WAAS services and devices that the account can manage and configure.
Table 1-3 describes the results of creating a local CLI user when setting up an account.
Note If a user account has been created from the CLI only, when you log in to the WAAS Central Manager
GUI for the first time, the Centralized Management System (CMS) automatically creates a user account
(with the same username as configured in the CLI) with default authorization and access control. An
account created from the CLI initially will be unable to access any configuration pages in the WAAS
Central Manager GUI. You must use an admin account to give the account created from the CLI the roles
that it needs to perform configuration tasks from the WAAS Central Manager GUI.
To create a new account, follow these steps:
Step 1 From the WAAS Central Manager menu, choose Admin > AAA > Users.
The User Accounts window displays all the user accounts on the system.
Step 2 Click the Create New User Accounts icon.
The Creating New User Account window appears.
Table 1-3 Results of Creating a Local User
Action Result
Creating a Local User
• The account can be used to access the WAAS CLI, WAAS Central
Manager GUI (with the default role), and WAE Device Manager (if
that option is selected).
• Users can change their own passwords, and the password change will
propagate to standby WAAS Central Managers.
• The account is stored in the WAAS Central Manager database and is
also propagated to the standby WAAS Central Managers.
Not Creating a Local
User
• The user account is created in the primary and standby WAAS Central
Manager management databases.
• No user account is created in the CLI. Users will have to use another
account to access the CLI.
• The new account can be used to log in to the WAAS Central Manager
GUI if an external authentication server is set. The user is assigned the
roles defined for the default user (initially none).
• Local users can change their passwords using the WAAS Central
Manager GUI only if they have roles that allow access to the
Admin > AAA section.