User guide

Firmware Upgrade
3425-00669 Rev E 119
Firmware Upgrade
The Upgrade screen allows you to upgrade the residential gateway’s firmware. Do
not upgrade the firmware unless you are experiencing problems with the residential
gateway or the new firmware has a feature you want to use.
Note: The residential gateway may lose the settings you have customized. Before
you upgrade its firmware, write down all of your custom settings. After you
upgrade its firmware, you will have to re-enter all of your configuration settings.
Path: Administration > Upgrade
Please Select a File to Upgrade—Click Browse and select the extracted firmware
upgrade file.
Start to Upgrade—After you have selected the appropriate file, click this button, and
follow the on-screen instructions.
Note: In rare cases (such as a power failure), the firmware upgrade may fail. If that
happens, the residential gateway will enter recovery mode and automatically
download firmware from your service provider’s provisioning server.