3425-00669 Rev E Cisco Model WAG310G Residential Gateway with VoIP User Guide
Please Read Important Please read this entire guide. If this guide provides installation or operation instructions, give particular attention to all safety statements included in this guide.
Notices Trademark Acknowledgments Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. The Wi-Fi Protected Setup mark is a mark of the Wi-Fi Alliance. Wi-Fi Protected Setup is a trademark of the Wi-Fi Alliance. Other third party trademarks mentioned are the property of their respective owners.
Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. Notice à l’attention des installateurs de réseaux câblés Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent exclusivement au personnel technique qualifié.
Mitteilung für CATV-Techniker Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind, außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.
Contents IMPORTANT SAFETY INSTRUCTIONS United States FCC Compliance vii x CE Compliance xii About This Guide xv Chapter 1 Introducing the WAG310G 1 Benefits and Features .............................................................................................................. 2 What's on the Front Panel? ..................................................................................................... 3 What's on the Back Panel? ................................................................
Contents Advanced Settings ................................................................................................................. 62 Chapter 5 Voice 65 About Voice ............................................................................................................................ 66 Info ........................................................................................................................................... 67 System...................................................
Contents Chapter 11 Status 123 Internet .................................................................................................................................. 124 Local Network ...................................................................................................................... 126 Wireless ................................................................................................................................. 128 DSL Connection .......................................
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
IMPORTANT SAFETY INSTRUCTIONS Protect the Product from Lightning In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs. Verify the Power Source from the On/Off Power Light When the on/off power light is not illuminated, the apparatus may still be connected to the power source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged into an AC power source.
IMPORTANT SAFETY INSTRUCTIONS Check Product Safety Upon completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition. Protect the Product When Moving It Always disconnect the power source when moving the apparatus or connecting or disconnecting cables.
United States FCC Compliance United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
United States FCC Compliance US This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1 (American National Standards Institute) limits. The evaluation was based in accordance with FCC OET Bulletin 65C rev 01.01 in compliance with Part 2.1091 and Part 15.27. The minimum separation distance from the antenna to general bystander is 7.9 inches (20 cm) to maintain compliance.
CE Compliance CE Compliance Declaration of Conformity with Regard to the EU Directive 1999/5/EC (R&TTE Directive) This declaration is only valid for configurations (combinations of software, firmware and hardware) supported or provided by Cisco Systems for use within the EU. The use of software or firmware not supported or provided by Cisco Systems may result in the equipment no longer being compliant with the regulatory requirements.
CE Compliance Note: The full declaration of conformity for this product can be found in the Declarations of Conformity and Regulatory Information section of the appropriate product hardware installation guide, which is available on Cisco.com.
CE Compliance Antennas Use only the antenna supplied with the product.
About This Guide About This Guide Introduction This installation and operation guide applies to the WAG310G series residential gateway. The WAG310G series residential gateway connects to the DSL network in your home to deliver data, video, voice, and wired (Ethernet) or wireless gateway capabilities all from one device. Use this guide to install the residential gateway in your home. Purpose This document provides the information you need to install and operate the WAG310G series residential gateway.
1 Chapter 1 Introducing the WAG310G Introduction Thank you for choosing the Cisco® Wireless-G ADSL2+ Gateway with VoIP (WAG310G). The WAG310G combines an ADSL/2/2+ modem, 1 Ethernet WAN port, Wireless-G access point, 4-port Ethernet switch, USB host port, and an analog telephone adapter (ATA) with 2 FXS ports and 1 FXO port.
Chapter 1 Introducing the WAG310G Benefits and Features The WAG310G offers the following benefits and features: Full routing functionality. The residential gateway router provides broadband transfer speeds available between your home network and the service provider's network for multi-user sharing. The high-performance router distributes data seamlessly to all devices in the network without a noticeable effect to performance or speed. True firewall capability.
What's on the Front Panel? What's on the Front Panel? The front panel of your residential gateway provides LED status indicators that indicate the operational state of your gateway. Refer to the following diagram for a description of the front panel. 1 Power (Green/Red)—The Power LED lights up when the residential gateway is powered on. It flashes during during bootup and flash test. The LED becomes red during a malfunction.
Chapter 1 Introducing the WAG310G 7 Phone 1-2 (Green)— The Phone 1 or 2 LED will be OFF if no service has been configured and registered based on the voice setting for the corresponding phone port. It will be ON if service has been configured and registered for the corresponding phone port. It flashes when the phone is being used. 8 Line (Green)—The Line LED will flash when it is connected to the Public Switched Telephone Network (PSTN) through the Line port and is being used. Otherwise it’ll be OFF.
What's on the Back Panel? What's on the Back Panel? The back panel of your residential gateway provides ports, power, and reset mechanisms. Refer to the following diagram for a description of the back panel. 1 DSL—The DSL port connects to the ADSL line. 2 Line—The Line port connects to either the voice connection on the DSL microfilter or wall jack. 3 Phone 1-2— The Phone ports connect standard analog telephones to the residential gateway.
Chapter 1 Introducing the WAG310G 9 Reset—There are two ways to reset the residential gateway’s settings to factory defaults. Either press and hold the Reset button for approximately 30 seconds, or restore the defaults from the Administration > Factory Defaults screen of the residential gateway’s web-based utility. Note: The reset feature removes all previous configuration settings. You will need to manually configure settings that are lost when you perform a reset.
About Wi-Fi Protected Setup About Wi-Fi Protected Setup If you have a client device, such as a wireless adapter, that supports Wi-Fi Protected Setup, then you can use Wi-Fi Protected Setup to automatically configure wireless security for your wireless network(s). Notes: Wi-Fi Protected Setup can only be used for the default wireless network. (The residential gateway supports up to four wireless networks. The other three can be configured using the residential gateway’s web-based utility.
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2 Chapter 2 Installing the Residential Gateway Introduction You have two options to physically install the residential gateway. The first option is to place the residential gateway horizontally on a surface. The second option is to mount the residential gateway on a wall. In This Chapter 3425-00669 Rev E Mounting the Residential Gateway.................................................... 10 Connecting the Residential Gateway .................................................
Chapter 2 Installing the Residential Gateway Mounting the Residential Gateway Mounting the Residential Gateway Vertically The residential gateway has four rubber feet on its bottom panel. Place the residential gateway on a level surface near an electrical outlet.
Mounting the Residential Gateway The residential gateway has four wall-mount slots on its bottom panel. Two screws are needed to mount the residential gateway.
Chapter 2 Installing the Residential Gateway The following illustration shows the location and dimensions of the wall-mounting slots on the bottom of the residential gateway. Use the information on this page as a guide for mounting your residential gateway to the wall. Notes: Mounting hardware illustrations are not true to scale. Cisco is not responsible for damages incurred by insecure wall-mounting hardware.
Connecting the Residential Gateway Connecting the Residential Gateway Make sure that you have the following package contents: WAG310G RJ-45 Ethernet cable RJ-11 phone cable Power Adapter One analog touchtone telephone, if configuring VoIP service Access to a PSTN connection (wall jack). Perform the following steps to connect the WAG310G. 1 Insert a standard RJ-11 phone cable (included) into the DSL port and connect the other end to the PSTN wall jack.
3 Chapter 3 Setup Introduction This chapter provides information for using the web-based utility to configure ADSL, Ethernet, and Local Network connections. You can access the utility via a web browser on a computer connected to the residential gateway. The web-based utility has these main tabs: Setup, Wireless, Voice, Storage, Security, Access Restrictions, Applications & Gaming, Administration, and Status. Additional tabs will be available after you click one of the main tabs.
Chapter 3 Setup In This Chapter 16 Logging in to the Residential Gateway.............................................. 17 ADSL ...................................................................................................... 18 Ethernet .................................................................................................. 33 Local Network ....................................................................................... 36 Setting System Date and Time ...............
Logging in to the Residential Gateway Logging in to the Residential Gateway Complete the following steps to access the web-based utility. Note: If the residential gateway was supplied by your service provider, then it may restrict access to the web-based utility. Contact your service provider for the login information. 1 Launch the web browser on your computer. 2 Type 192.168.1.1 in the URL Address field. This value is the residential gateway's default IP address. 3 Press Enter.
Chapter 3 Setup ADSL From the ADSL screen you can setup Internet configuration parameters. Path: Setup > ADSL Note: There are two views available, Basic and Advanced. The default view is Basic. To display the Advanced View, click Advanced View. To return to the Basic View, click Basic View. PVC Connection The residential gateway supports up to eight Private Virtual Circuit (PVC) connections. The default PVC addresses are 0/35, 8/35, 0/43, 0/51, 0/59, 8/43, 8/51, and 8/59.
ADSL Path: Setup > ADSL (Basic or Advanced View) Complete the following steps to setup a PVC. 1 From the Select PVC Connection field, select the connection you want to configure. 2 Check the Enable Now checkbox to enable this connection. Note: By default, only PVC 1 is enabled. The other seven PVCs are disabled. You must enable them before configuring layer 3 connections on top of them. 3 Click the Save PVC button. 4 Go to the Connection Type (on page 21) section to configure this connection.
Chapter 3 Setup VBR_rt or VBR_nrt. VBR (Variable Bit Rate) is used for bursty traffic and bandwidth-sharing with other applications. VBR_rt (real time) is more timesensitive than VBR_nrt (non-real time), and VBR_rt is typically used for voice and video traffic. Notes: If the QoS Type setting is CBR, then the Scr Rate and Max Burst Size settings are not configurable. If the QoS Type setting is UBR, then the Pcr Rate, Scr Rate, and Max Burst Size settings are not configurable.
ADSL 9 ADSL2+ (Annex M). Note: Contact your service provider if you are not sure which mode to use. Click the Save Modulation button. 10 Click the Save PVC button. Connection Type From the ADSL screen (Basic or Advanced View), the Connection Type selected, whether an Internet Protocol (IP) or Point-to-Point Protocol (PPP) connection, will determine what additional IP or PPP settings will be required to complete your configuration.
Chapter 3 Setup 22 2 Select the PVC Connection that you want to use for IPoE. 3 Select IPoE (RFC2684 Bridged) for the Connection Type. The screen refreshes to display the applicable fields. 4 If your service provider says you are connecting through a dynamic IP address, select the Obtain an IP Address Automatically option; then, continue with step 4. Otherwise, skip to step 5.
ADSL 6 If you are required to use a permanent (static) IP address to connect to the Internet, select the Use the following IP Address option. The screen refreshes to display the applicable fields. 7 Complete the following fields using the information provided by your service provider for the following fields: 8 Internet IP Address—Enter the Gateway’s IP address, as seen from the Internet. Subnet Mask—Enter the Gateway’s Subnet Mask, as seen from the Internet (including your service provider).
Chapter 3 Setup 2 If you are required to use IPoA, then select IPoA (RFC2684 Routed) for the Connection Type. 3 Enter the values provided by your service provider for the following fields: 4 Internet IP Address—Enter the Gateway’s IP address, as seen from the Internet. Subnet Mask—Enter the Gateway’s Subnet Mask, as seen from the Internet (including your service provider). Default Gateway—Enter the IP address of the service provider’s server.
ADSL 1 Navigate to the ADSL screen. Path: Setup > ADSL 2 Select PPPoE from the Connection Type drop-down menu. 3 Enter the values in the following fields: 4 3425-00669 Rev E Primary (Required) and Secondary (Optional) DNS—Enter the DNS (Domain Name System) server IP address(es) provided by your service provider. At least one is required. Username and Password—Enter the Username and Password provided by your service provider.
Chapter 3 Setup PPPoA (RFC 2364) Some DSL-based service providers use Point-to-Point Protocol over ATM (PPPoA) to establish Internet connections. If you are connected to the Internet through a DSL line, check with your service provider to see if they use PPPoA. If they do, you will have to enable PPPoA. Complete the following steps to use the PPPoA option. 1 Navigate to the ADSL screen. Path: Setup > ADSL 2 Select PPPoA from the Connection Type drop-down menu.
ADSL 4 3425-00669 Rev E Connect on Demand: Max Idle Time—You can configure the Gateway to cut the Internet connection after it has been inactive for a specified period of time (Max Idle Time). If your Internet connection has been terminated due to inactivity, Connect on Demand enables the Gateway to automatically reestablish your connection as soon as you attempt to access the Internet again. To use this option, select Connect on Demand.
Chapter 3 Setup 5 Click Add Connection at the bottom of the screen (or click Cancel Changes to cancel your changes). After the connection has been added, the screen refreshes with the PVC connection selected. PPPoE (RFC 2364)-New Zealand Complete the following steps if you are setting up a residential gateway in New Zealand. 1 Select PPPoE (RFC 2364) from the Connection drop-down menu. 2 For the Virtual Circuit ID, enter 0 for the VPI and 100 for the VCI. 3 Select VCMUX for Multiplexing.
ADSL WAN Access Options The WAG310G supports two types of WAN access - ADSL and Ethernet. However, ADSL WAN access and Ethernet WAN are mutually exclusive. The ADSL WAN is active by default with one PVC enabled (PVC 0/35). WAN Connection for PVC Use this screen to change settings for the selected Wide Area Network (WAN) connection. For most WAN connection types, the displayed settings match the settings on the Setup > ADSL screen; however, additional options appear for IPoE.
Chapter 3 Setup 30 2 Select for the desired Connection Type for the PVC setup for WAN. The screen refreshes to display the applicable fields. 3 If your service provider says you are connecting through a dynamic IP address, select the Obtain an IP Address Automatically option; then, continue with step 4. Otherwise, skip to step 6.
ADSL b To add the entry, click Add Option. To cancel your changes and return to the ADSL screen, click Back to ADSL Setup. Proxy DHCP Options button. Note: The read-only Option Value is from the DHCP server on the WAN side. To delete an option, click Delete. a Option Tag—Enter the DHCP Option Tag to be proxyed to the LAN if it is received from the DHCP server on the WAN side. b To add the entry, click Add Option. To cancel your changes and return to the ADSL screen, click Back to ADSL Setup.
Chapter 3 Setup 8 Default Gateway—Enter the IP address of the service provider's server. Primary (Required) and Secondary (Optional) DNS—Enter the DNS (Domain Name System) server IP address(es) provided by your service provider. At least one is required. Click Add Connection at the bottom of the screen (or click Cancel Changes to cancel your changes). After the connection has been added, the screen refreshes with the PVC connection selected.
Ethernet Ethernet Configure the residential gateway’s Ethernet settings on this screen. Path: Setup > Ethernet Note: There are two views available, Basic and Advanced. The default view is Basic. To display the Advanced View, click Advanced View. To return to the Basic View, click Basic View. 5th Ethernet Port Complete the following steps to configure the fifth Ethernet port on your residential gateway.
Chapter 3 Setup b Select the connection you want to use: – Automatic Configuration - DHCP (This option usually applies to cable connections.) – Static IP—If you select this option, you need to configure the following: – – 34 Internet IP Address—Enter the Gateway’s IP address, as seen from the Internet. Subnet Mask—Enter the Gateway’s Subnet Mask, as seen from the Internet (including your service provider). Default Gateway—Enter the IP address of the service provider’s server.
Ethernet 3 802.1p Mark—Enter the 802.1p (Ethernet priority) Mark to be used on traffic sent out on this connection. A value of -1 indicates no change from the incoming packet. The default is -1. Override Ethernet Priority—If this option is disabled and the 802.1p Mark is specified, then the 802.1p Mark is applied only to packets of priority 0. If this option is enabled and the 802.1p Mark is specified, then the 802.1p Mark is applied to all packets on this connection.
Chapter 3 Setup Local Network The Local Network section changes the settings on the network connected to the residential gateway’s Ethernet ports. Wireless setup is performed through the Wireless tab. Configure the WAG310G’s Local Area Network (LAN) settings on this screen. Path: Setup > Local Network Note: There are two views available, Basic and Advanced. The default view is Basic. To display the Advanced View, click Advanced View. To return to the Basic View, click Basic View.
Local Network Network Address Server Settings (DHCP) The Network Address Server Settings (DHCP) allow you to configure the residential gateway’s Dynamic Host Configuration Protocol (DHCP) server function. The residential gateway can be used as a DHCP server for your network. A DHCP server automatically assigns an IP address to each computer on your network. If you choose to enable the residential gateway’s DHCP server option, make sure there is no other DHCP server on your network.
Chapter 3 Setup DHCP Options DHCP Options settings are configurable and passed to WAG310G client requests. A maximum of 15 DHCP Options can be entered for a local network or each Conditional Serving entry. Complete the following steps to configure DHCP Options. 1 Click the DHCP Options button (available only if DHCP is enabled). A new window appears.
Local Network Client ID—Enter the Client ID, if applicable as a filter condition. This field accepts ASCII or hexadecimal strings. To enter a hexadecimal string, add 0x before the string. Host Name—Enter the Host Name, if applicable as a filter condition. IP Address—If there is a match, the DHCP server will assign this IP Address to the host. Domain Name—If there is a match, the DHCP server will assign this Domain Name to the host. 4 Click Add Entry to add a new entry to the table.
Chapter 3 Setup Advanced DHCP Settings (Advanced View) Complete the following steps to configure the Local Network DHCP Settings available from the Advanced View: 40 1 Navigate to the Advanced DHCP Settings. Path: Setup > Local Network > Advanced View 2 Select the desired option for the the DHCP Address, which defines the DHCP address allocation method: Use DHCP Pool—This option assigns local IP addresses from the DHCP pool you have defined. This is the default option for this parameter.
Setting System Date and Time Setting System Date and Time Time Settings Complete the following steps to set time and date. 1 In the the Time Zone field, select the time zone in which your network functions. 2 If you want the Gateway to automatically adjust for daylight saving time, select the Automatically adjust clock for daylight saving changes option. 3 In the NTP Server 1/2 field, enter the URL (web address) of the Network Time Protocol (NTP) server you want to use.
Chapter 3 Setup DDNS The Gateway offers a Dynamic Domain Name System (DDNS) feature. DDNS lets you assign a fixed host and domain name to a dynamic Internet IP address. It is useful when you are hosting your own website, FTP server, or other server behind the Gateway. Path: Setup > DDNS Before you can use this feature, you need to sign up for DDNS service with a DDNS service provider, www.dyndns.org or www.TZO.com. If you do not want to use this feature, keep the default, Disabled.
DDNS 3 3425-00669 Rev E User/Email—Enter the user name or e-mail address for your account. Password/Key—Enter the password or key for your account. Host Name—Enter the DDNS URL assigned by the service. Status—The status of the DDNS service connection is displayed. Connect—To manually trigger an update, click this button. Click Save Settings to apply your changes, or click Cancel Changes to cancel your changes.
Chapter 3 Setup Advanced Routing This screen is used to set up the Gateway’s advanced routing functions. Static Routing sets up a fixed route to another network destination. Path: Setup > Advanced Routing Routing Table For each route, the Destination LAN IP address, Subnet Mask, Gateway, and Metric are displayed. In the Action column, click Delete to delete a static route. Default Interface—The default Layer 3 connection is displayed.
Advanced Routing Static Routing A static route is a pre-determined pathway that network information must travel to reach a specific host or network. Enter the information described below to set up a new static route. Note: When you add a static route, certain rules apply. For example, the Gateway must belong to the subnet of any of the router’s interfaces. Destination IP Address—The Destination IP Address is the IP address of the remote network or host to which you want to assign a static route.
Chapter 3 Setup PVC/VLAN Mapping This advanced screen is used to map the PVCs to the Virtual Local Area Networks (VLANs). When you create a mapping, a layer 2 bridge is formed between the Gateway’s LAN port (including WLAN SSID) and WAN port (PVC or Ethernet WAN). Cisco recommends that you configure this screen according to your service provider’s instructions. For example, when Ethernet port 1 is connected to a set-top box, a PVC mapping is created for Ethernet port 1 and PVC 1 with VLAN 1002.
PVC/VLAN Mapping VLAN Bridge Table For each entry, the table lists the following: LAN Ports, VLAN ID, 802.1p, MAC Address, Ethernet Frame, Enable status, and Action. To delete an existing PVC/VLAN mapping, click Delete. VLAN Bridge Entry Enabled—Select Enabled to enable the mapping rule. Enable IGMP Proxy—Select for more efficient use of resources for gaming or applications. VLAN ID—Enter the VLAN you want to map. The default is 2.
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4 Chapter 4 Wireless Introduction The WAG310G supports a single-radio, single antenna Access Point with the ability to configure 4 separate SSIDs. An existing SSID 'wag310g' is enabled by default. Additional SSIDs, SSID Broadcasting, and Security settings can be configured separately per SSID. There are two ways to configure security for the WAG310G. The webconfiguration GUI enables an administrator to configure different security modes for an SSID.
Chapter 4 Wireless Basic Settings Path: Wireless > Basic Settings The basic settings for wireless networking are set on this screen. There are two ways to configure the residential gateway’s wireless settings, manual and Wi-Fi Protected Setup. For manual configuration, use this screen to change the settings. Wi-Fi Protected Setup is a feature that makes it easy to set up your wireless network.
Wireless Network Wireless Network Wireless Channel—Select the channel you want to use. All devices in your wireless network must use the same channel in order to communicate. If you do not select a particular channel number, the default setting will be Auto-scan Channel in which case the residential gateway scans the network and chose the channel with the least interference. Wireless Network State—Select the wireless standards running on your network.
Chapter 4 Wireless Security The Wireless Security screen configures the security of your wireless network(s). The gateway supports the following wireless security mode options: Wi-Fi Protected Access (WPA)-Personal WPA2-Personal Wired Equivalent Privacy (WEP) WPA-Enterprise WPA2-Enterprise WPA is a stronger security standard than WEP encryption. Note: If you used Wi-Fi Protected Setup to configure your wireless network(s), wireless security has already been set up.
Security Note: If you are using wireless security, remember that each device in your wireless network MUST use the same security method and settings, or else the wireless devices cannot communicate. Wireless Security Checklist Wireless networks are convenient and easy to install, so homes with high-speed Internet access are adopting them at a rapid pace. Because wireless networking operates by sending information over radio waves, it can be more vulnerable to intruders than a traditional wired network.
Chapter 4 Wireless A network encrypted with WPA/WPA2 is more secure than a network encrypted with WEP, because WPA/WPA2 uses dynamic key encryption. To protect the information as it passes over the airwaves, you should enable the highest level of encryption supported by your network equipment. WEP is an older encryption standard and may be the only option available on some older devices that do not support WPA.
Security WPA2-Personal Mixed Mode—Select Enabled to support both WPA and WPA2 clients. Otherwise, keep the default, Disabled. Encryption—Select the appropriate method, AES or TKIP or both. Passphrase—Enter a Passphrase (also called a WPA shared key) of 8-63 characters. Key Renewal—Enter a Key Renewal period, which instructs the residential gateway how often it should change the encryption keys. The default is 3600 seconds. WPA-Personal Encryption TKIP is automatically selected.
Chapter 4 Wireless WPA Enterprise This option features WPA used in coordination with a RADIUS server. (RADIUS stands for Remote Authentication Dial-In User Service. This option should only be used when a RADIUS server is connected to the residential gateway.) Encryption TKIP is automatically selected. RADIUS Server—Enter the IP address of the RADIUS server. RADIUS Port—Enter the port number of the RADIUS server. The default value is 1812.
MAC Filter MAC Filter Wireless access can be filtered by using the MAC addresses of the wireless devices transmitting within your network’s wireless network coverage. Path: Wireless > MAC Filter Wireless MAC Filter Select Wireless Network (SSID)—Select the wireless network you want to configure. Enabled/Disabled—To use the wireless MAC filter, select Enabled. Otherwise, keep the default, Disabled.
Chapter 4 Wireless MAC Address Filter Filter As White List/Filter As Black List—To allow access by network devices with the MAC addresses on this list, select Filter As White List. To block access by network devices with the MAC addresses on this list, keep the default, Filter As Black List. MAC 01-20—Enter the MAC addresses of the devices whose wireless access you want to block or allow. For each wireless device, its MAC address and connection status are listed.
Wi-Fi Protected Setup Wi-Fi Protected Setup There are two ways to configure the residential gateway’s wireless settings, manual and Wi-Fi Protected Setup. For manual configuration, click the Basic Settings tab (refer to the Basic Settings (on page 50) section for more information). Wi-Fi Protected Setup is a feature that makes it easy to set up your wireless network. If you have devices that support Wi-Fi Protected Setup, then use the following instructions.
Chapter 4 Wireless Path: Wireless > Wi-Fi Protected Setup Method #1 Use this method if your client device has a Wi-Fi Protected Setup button. 1 Click or press the Wi-Fi Protected Setup button on the client device. (If Wi-Fi Protected Setup is an on-screen option, then select it.) 2 Click the Wi-Fi Protected Setup button on the residential gateway's Wi-fi Protected Setup screen. 3 After the client device has been configured, click OK.
Wi-Fi Protected Setup Method #3 Use this method if your client device asks for the Router’s PIN number. 1 Enter the PIN number that appears on your screen. (It is also listed on the Wi-Fi Protected Setup label on the bottom of the Router.) Note: This is a unique number. Do not use the number that appears in the example above. 2 After the client device has been configured, click OK. Then refer back to your client device or its documentation for further instructions.
Chapter 4 Wireless Advanced Settings Use this screen to set up the Gateway’s advanced wireless settings, which apply to all of the Gateway’s wireless networks. These settings should only be adjusted by an expert administrator as incorrect settings can reduce wireless performance. Path: Wireless > Advanced Settings Advanced Wireless Basic Rate—The Basic Rate setting is not actually one rate of transmission but a series of rates at which the Gateway can transmit.
Advanced Settings CTS Protection Mode—CTS (Clear-To-Send) Protection Mode’s default is Disabled. Select Auto if you want the device to automatically use CTS Protection Mode when your Wireless-G products are experiencing severe problems and are not able to transmit to the device in an environment with heavy 802.11b traffic. This function boosts the device’s ability to catch all Wireless-G transmissions but will severely decrease performance.
Chapter 4 Wireless WMM Support—The Gateway supports Wi-Fi Multimedia (WMM) for Quality of Service (QoS). When WMM Support is enabled, it provides four priority queues for different types of traffic. It automatically maps the incoming packets to the appropriate queues based on QoS settings (in the IP or layer 2 header). WMM provides the capability to prioritize traffic in your environment. If you have other devices on your network that support WMM, select Enable. Otherwise, keep the default, Disable.
5 Chapter 5 Voice Introduction The WAG310G provides phone ports so you can use your residential gateway for your phone calls. This chapter contains a high-level overview of just a few of the many voice features. In This Chapter 3425-00669 Rev E About Voice ........................................................................................... 66 Info .......................................................................................................... 67 System ...........................
Chapter 5 Voice About Voice There are two views available, User and Admin. The default view is User. To display the Admin View, click Admin View. If you are prompted for the admin login, enter your admin name and password. To return to the User View, click User View. Admin View If the Gateway was provided by your service provider, then it may restrict access to the Admin View of the Voice screens in the web-based utility. Contact your service provider for the admin login.
Info Info The Info screen displays Voice over Internet Protocol (VoIP) information about the Gateway. (The User and Admin Views are the same for this screen.
Chapter 5 Voice VoIP RTP Packets Sent—The number of RTP packets sent by the Gateway is displayed. RTP Bytes Sent—The number of RTP bytes sent by the Gateway is displayed. RTP Packets Recv—The number of RTP packets received by the Gateway is displayed. RTP Bytes Recv—The number of RTP bytes received by the Gateway is displayed. SIP Messages Sent—The number of session initiation protocol (SIP) messages sent by the Gateway is displayed. SIP Bytes Sent—The number of SIP bytes sent by the Gateway is displayed.
Info Line 1/2 Status Lines 1 and 2 have the same status information available. Path: Voice > Info Hook State—The status of the Internet phone line’s readiness is displayed. “On” indicates that it is ready for use, while “Off” indicates that it is in use. Registration State—The status of the line’s registration with the Internet Telephony Service Provider (ITSP) is displayed. Hazardous Potential—The amount of hazardous potential is displayed.
Chapter 5 Voice Next Registration—In The number of seconds until the next registration is displayed. Diff Resistive Fault—The amount of differential resistive fault is displayed. Message Waiting— his indicates whether you have new voicemail waiting. Long Resistive Fault—The amount of long resistive fault is displayed. Call Back Active—This indicates whether a call back request is in progress. REN—The Ringer Equivalence Number (REN) is displayed. Last Called Number—The last number called is displayed.
Info Call 1/2 Decode Latency—The number of milliseconds for decoder latency is displayed. Call 1/2 Jitter—The number of milliseconds for receiver jitter is displayed. Call 1/2 Round Trip Delay—The number of milliseconds for delay is displayed. Call 1/2 Packets Lost—The number of packets lost is displayed. Call 1/2 Packet Error—The number of invalid packets received is displayed. Call 1/2 Mapped RTP Port—The number of the NAT mapped RTP port is displayed.
Chapter 5 Voice System The System screen displays system settings. (The User View only accesses the User Password setting.) Path: Voice > System System Configuration Path: Voice > System The System screen displays system settings.
System Note: The User View only accesses the User Password setting. Complete the following steps to setup a password for user access to the Voice screens. 1 Enter the password in the User Password field. By default, there is no password. 2 Click the Save Settings button to apply your changes or Cancel Changes button to cancel.
Chapter 5 Voice User1 or User2 The User1 and 2 screens display similar settings. The User1 screen displays settings for users of phone line 1, and the User2 screen displays settings for users of phone line 2. (The User and Admin Views are the same for this screen.
User1 or User2 Path: Voice > User1 or User2 3425-00669 Rev E 75
Chapter 5 Voice Call Forward Settings Path: Voice > User1 or User2 Complete the following steps to configure your Call Forward Settings. 1 Enter the call forwarding numbers you want to use per the guidelines below: Cfwd All Dest—Enter the number for the Call Forward All Service feature (when you want to forward all calls). Cfwd Busy Dest—Enter the number for the Call Forward Busy feature (when the line is busy).
User1 or User2 2 Enter the destination number in the Cfwd Sel1 Dest field. 3 Enter additional caller and destination number pairs as desired. 4 In the Cfwd Last Caller field, enter the caller number that is actively forwarded to the Cfwd Last Dest number when the Call Forward Last activation code is used. 5 In the Cfwd Last Dest, enter the forward number for the Cfwd Last Caller feature. 6 In the Block Last Caller, enter the ID of the caller blocked via the Block Last Caller service.
Chapter 5 Voice 1 From the CW Setting drop-down menu, select yes or no to indicate if you want to use the Call Waiting feature for all calls. The default is yes. 2 From the Block CID Setting drop-down menu, select yes or no to indicate if you want to block Caller ID for all calls. The default is no. 3 From the Block ANC Setting drop-down menu, select yes or no to indicate if you want to block anonymous calls. The default is no.
User1 or User2 Ring Settings Path: Voice > User1 or User2 Complete the following steps to configure your Ring Settings. 1 From the Default Ring drop-down menu, select the default ringing pattern for all callers. The default is 1. 2 From the Default CWT drop-down menu, select the default CWT pattern for all callers. The default is 1. 3 From the Hold Reminder Ring drop-down menu, select the ring pattern that will remind you of a call on hold when the phone is on-hook. The default is 8.
6 Chapter 6 Storage Introduction The WAG310G supports network attachable storage devices (USB Memory Key, Hard Drives, including multiple partitions) through the USB 2.0 interface and HTTP. The WAG310G is able to manage storage content through the WAN interface using HTTP. In This Chapter 3425-00669 Rev E Storage ....................................................................................................
Chapter 6 Storage Storage LAN clients can access storage using the following URL: http:///Disk_Browse.bsp. To access storage from the WAN, use the URL http:///Disk_Browse.bsp. You will need to disable the Firewall or enable Remote Management to launch the URL. Note: DDNS is recommended to track WAN IP automatically.
Storage Disk Detail The Disk Detail screen lists the location, Make and Model, Physical Size, and Free Space of the storage device connected to the residential gateway’s USB port. For USB storage, the residential gateway supports the following features: USB 2.
Chapter 6 Storage Disk Management The Disk Management screen allows you to search and manage the storage device connected to the residential gateway’s USB port. Path: Storage > Disk Management Select Disk—Select the storage location. Current Location—The location of the current directory is displayed. Current Directory—The number of files is displayed. Search—Enter the term you want to look for in the current directory, and then click Search.
7 Chapter 7 Security Configuration Introduction This chapter describes setting up Firewall security to filter out various types of unwanted traffic on the residential gateway’s local network. In This Chapter 3425-00669 Rev E Firewall ...................................................................................................
Chapter 7 Security Configuration Firewall The Firewall screen is used to configure a firewall that can filter out various types of unwanted traffic on the residential gateway’s local network. Path: Security > Firewall Intrusion Detection Protection—To use Intrusion Detection System (IDS) and Denial of Service (DoS) protection, select Enabled. Otherwise, keep the default, Disabled. Web Content Filtering—To filter web content, keep the default, Enabled. Otherwise, select Disabled.
Firewall Firewall Profile Apply Firewall Profile—For a low level of firewall protection, keep the default, Low. For a high level of firewall protection, select High. To disable the firewall, select Off. To configure user-based security rules, click Access Restrictions. (Refer to the Internet Access Policy (see on page 91) section for details.) Click Save Settings to apply your changes, or click Cancel Changes to cancel your changes.
8 Chapter 8 Access Restrictions Introduction This chapter describes setting up an Intranet Access Policy to manage the access restrictions for your residential gateway. In This Chapter 3425-00669 Rev E Internet Access Policy ..........................................................................
Chapter 8 Access Restrictions Internet Access Policy This Access Restrictions screen is used to set up and manage Internet access policies. An Internet Access Policy allows you to block or allow specific kinds of Internet usage and traffic, such as Internet access, designated services, and websites during specific days and times.
Internet Access Policy Create or Modify an Internet Access Policy Complete the following steps to create a new policy or modify an existing policy. 1 In the Access Policy Rule section of the screen, select a policy from the Internet Access Policy drop-down menu. a If you are setting up a new policy, select Add New Rule. If you select an existing policy, the screen refreshes with that policy's settings. Note: Multiple rules can be created for the same computer.
Chapter 8 Access Restrictions 4 92 To use Website Blocking by Regular Expression, enter the expression you wish to block in the fields provided. Note: A regular expression is a string used to describe or match a set of strings. You can block websites that use strings encompassed by the regular expressions you enter on this screen. Enter each regular expression in a separate field. Regular Expression Syntax: .
Internet Access Policy Remove blocking—To remove the blocking, press Ctrl + click to deselect a service. 5 In the Schedule section, select the individual days during which the policy will be in effect, or select Everyday. Then, enter a range of hours and minutes during which the policy will be in effect, or select 24 Hours. 6 Set the policy as follows: 3425-00669 Rev E If you are creating a new rule, click the Add Rule button to add policy rule settings.
9 Chapter 9 Applications & Gaming Introduction This chapter describes setting up the gateway to support applications and games. In This Chapter 3425-00669 Rev E Single Port Forwarding ........................................................................ 96 Port Range Forwarding ........................................................................ 98 DMZ ...................................................................................................... 100 Port Range Triggering ......
Chapter 9 Applications & Gaming Single Port Forwarding The Single Port Forwarding screen allows you to set up public services on your network, such as web servers, ftp servers, e-mail servers, or other specialized Internet applications. (Specialized Internet applications are any applications that use Internet access to perform functions such as video conferencing or online gaming. Some Internet applications may not require any forwarding.
Single Port Forwarding Application—Select the appropriate application: HTTP (80), HTTPS (443), FTP (21), Windows Media Player (1755), DNS (53), POP3 (110), Simple Mail Transfer (25), or TR069 Connection Request (888). Internal Port—Enter the internal port number used by the server or Internet application. Check with the Internet application documentation for more information. IP Address—For each application, enter the IP address of the computer that should receive the requests.
Chapter 9 Applications & Gaming Port Range Forwarding The Port Range Forwarding screen allows you to set up public services on your network, such as web servers, ftp servers, e-mail servers, or other specialized Internet applications. (Specialized Internet applications are any applications that use Internet access to perform functions such as videoconferencing or online gaming. Some Internet applications may not require any forwarding.
Port Range Forwarding Note: If you do not see the application you want, configure the service on the Applications & Gaming > Service screen. IP Address—For each application, enter the IP address of the computer running the specific application. Enabled—Select Enabled to enable port forwarding for the applications you have defined. Click Save Settings to apply your changes, or click Cancel Changes to cancel your changes.
Chapter 9 Applications & Gaming DMZ The DMZ feature allows one network computer to be exposed to the Internet for use of a special-purpose service such as Internet gaming or videoconferencing. DMZ hosting forwards all the ports at the same time to one PC. The Port Range Forwarding feature is more secure because it only opens the ports you want to have opened, while DMZ hosting opens all the ports of one computer, exposing the computer to the Internet.
Port Range Triggering Port Range Triggering The Port Range Triggering screen allows the Gateway to watch outgoing data for specific port numbers. The IP address of the computer that sends the matching data is remembered by the residential gateway, so that when the requested data returns through the residential gateway, the data is pulled back to the proper computer by way of IP address and port mapping rules.
Chapter 9 Applications & Gaming Enabled—Select Enabled to enable port triggering for the applications you have defined. Max Time Interval—Select Click Save Settings to apply your changes, or click Cancel Changes to cancel your changes.
QoS (Quality of Service) QoS (Quality of Service) Quality of Service (QoS) ensures better service to high-priority types of network traffic, which may involve demanding, real-time applications, such as videoconferencing. Note: The residential gateway’s QoS is for upstream traffic regulation only. Downstream QoS is usually enforced by the service provider’s headend equipment. Path: Applications & Gaming > QoS Application-based QoS manages information as it is transmitted and received.
Chapter 9 Applications & Gaming Queue Management Path: Applications & Gaming > QoS > Queue Management button The Queue table specifies the number and types of queues, queue parameters, shaping behavior, and scheduling algorithm to use. Each queue can be configured to be a “Strict Priority”, “WRR (Weighted Round Robin)”, or “WFQ (Weighted Fair Queuing)” queue. One of the queues is configured to be the default queue, which matches all traffic that cannot be classified by the existing classification rules.
QoS (Quality of Service) Queue Index—There are eight queues for each interface. You can configure the parameters but cannot add or delete queues. Higher index queues generally represent higher-priority queues. Queues 1-3 are Strict Priority (WP) queues, and Queues 4-8 are priority-based Weighted Fair Queues (WFQ). Precedence—Enter the Precedence value of this queue relative to the others. A lower value indicates higher precedence.
Chapter 9 Applications & Gaming Service The Service screen allows you to add services. Path: Applications & Gaming > Service Service Table The services are displayed with the following information: Service Name, Protocol, Ports/ Types, and Action. To delete a user-defined service, click Delete. (Default services cannot be deleted.) To view additional services, click Extended View. To return to the Basic View, click Basic View. Service Entry Service Name—Enter a name for the new service.
Service Protocol—Select the appropriate protocol: TCP(6), UDP(17), ICMP, ESP(50), AH(51), GRE(47), IGMP(2), PIM-DM(103), or IPCOMP(108). Ports—Enter the starting and ending port numbers. ICMP Type—Enter the appropriate number, 0-255, which is valid only for ICMP. IGMP Type—Enter the appropriate number, 0-255, which is valid only for IGMP. Click Add Service to add a new service, or click Cancel Changes to cancel your changes.
10 Chapter Administration Introduction This chapter describes the configuration parameters managed by your network administrator. In This Chapter 3425-00669 Rev E Management ........................................................................................ 110 Log ........................................................................................................ 113 IP Ping ..................................................................................................
Chapter 10 Administration Management The Management screen allows the network’s administrator to manage specific residential gateway functions for access and security.
Management Local Gateway Access To ensure the residential gateway’s security, you will be asked for your username and password when you access the residential gateway’s web-based utility. The default username and password are admin. Gateway Username—Enter the default Gateway Username, admin. Gateway Password—Cisco recommends that you change the default Gateway Password, admin, to one of your choice. Re-enter to Confirm—Enter the Gateway Password again to confirm.
Chapter 10 Administration UPnP Universal Plug and Play (UPnP) allows Windows XP and Vista to automatically configure the Gateway for various Internet applications, such as gaming and video conferencing. UPnP—If you want to use UPnP, keep the default setting, Enabled. Otherwise, select Disabled. Voice Voice—To use this option, select Enabled. Otherwise, keep the default, Disabled. Click the Save Settings button to apply your changes or Cancel Changes button to cancel.
Log Log The residential gateway can keep logs of traffic and events for your Internet connection. Path: Administration > Log Reporting Log—To disable the Log function, select Disabled. To monitor traffic between the network and the Internet, keep the default, Enabled. With logging enabled, you can choose to view temporary logs. Log Severity—Select the severity level of the log events you want to view: Informational, Warning (default), or Critical.
Chapter 10 Administration Email Alert Email Alerts (For Warning Events)—To enable E-Mail Alerts for Warning-level events, select Enabled. Otherwise, keep the default, Disabled. SMTP Mail Server—Enter the address (domain name) or IP address of the Simple Mail Transport Protocol (SMTP) server for outgoing e-mail. User Name—Enter the User Name for SMTP authentication. Password—Enter the Password for SMTP authentication. Email to Address—Enter the e-mail address that will receive alert logs.
IP Ping IP Ping The ping test allows you to check the connections of your network devices, including connection to the Internet. Path: Administration > IP Ping Target IP/FQDN—Enter the IP address or Fully Qualified Domain Name (FQDN) that you want to ping. This can be either a local (LAN) or Internet (WAN) IP address. Ping Size—Enter the packet size you want to use. The default is 32 bytes. Number of Pings—Enter how many times you want to ping. The default is 3.
Chapter 10 Administration ATM F5 Loopback Path: Administration > ATM F5 Loopback PVC Connection—Select the PVC connection you want to configure. Number of Pings—Enter how many times you want to ping. The default is 3. Ping Timeout—Enter the number of milliseconds before the ping test will time out. The default is 5000 milliseconds. Ping Result—The results of the ping test are displayed. To run the test, click Start Test. Click Refresh to update the on-screen information.
Backup Backup The Backup screen allows you to back up or restore the residential gateway’s settings using a configuration file. Path: Administration > Backup Backup Configuration Backup—To save the Gateway’s settings in a configuration file, click this button and follow the on-screen instructions. Note: The voice settings will not be saved in the configuration file. Restore Configuration To use this option, you must have previously backed up its configuration settings.
Chapter 10 Administration Factory Defaults The Factory Defaults screen allows you to restore the residential gateway’s configuration to its factory default settings. (An alternative method is to press and hold the Reset button on the residential gateway’s back panel for approximately ten seconds.) Path: Administration > Factory Defaults Note: Restoring factory defaults deletes custom settings. Note your custom settings before clicking the Restore Factory Defaults button.
Firmware Upgrade Firmware Upgrade The Upgrade screen allows you to upgrade the residential gateway’s firmware. Do not upgrade the firmware unless you are experiencing problems with the residential gateway or the new firmware has a feature you want to use. Note: The residential gateway may lose the settings you have customized. Before you upgrade its firmware, write down all of your custom settings. After you upgrade its firmware, you will have to re-enter all of your configuration settings.
Chapter 10 Administration Reboot The Reboot screen allows you to gracefully stop and restart the residential gateway. Performing a reboot allows you to save any configuration changes and to reboot the router to make the changes take effect. Path: Administration > Reboot Click Reboot Box to reboot the residential gateway. The restart will terminate the Internet connection.
Logging out of the Residential Gateway Logging out of the Residential Gateway The Logout screen allows you to properly exit the web-based utility. Path: Administration > Logout Click Logout to exit the web-based utility.
11 Chapter Status Introduction The Status screens provide a system summary of the software used by the residential gateway and indicates the current status of the DSL connection. You can use these screens to find hardware and software information as well as physical and IP layer information. In This Chapter 3425-00669 Rev E Internet ................................................................................................. 124 Local Network ..............................................
Chapter 11 Status Internet The Internet screen displays information about the Gateway and its current settings. Path: Status > Internet Gateway Information Manufacturer OUI—The manufacturer ID number is displayed. Serial Number—The serial number of the Gateway is displayed. Hardware Version—The version number of the Gateway’s hardware is displayed. Software Version—The version number of the Gateway’s software is displayed. Region—The acronym for the time zone where the Gateway is geographically located.
Internet Internet Connection This section shows the current information for enabled connections. The table lists the following information about each connection: Interface, MAC/IP/Subnet, Gateway, DNS, and Status. For DHCP connections, you can manually renew or release them. For PPP-type connections, you can manually connect or disconnect them. Click Refresh to update the on-screen information.
Chapter 11 Status Local Network The Local Network screen displays information about the local network. Path: Status > Local Network IP Address—The Gateway’s IP address, as it appears on your local network, is displayed. Subnet Mask—The Subnet Mask of the Gateway is displayed. MAC Address—The Gateway’s MAC address is displayed. DHCP Server—The status of the Gateway’s DHCP server function is displayed.
Local Network DHCP Client Table The table displays DHCP, static, and dynamic (found by ARP) types of clients. It describes the devices that have been assigned IP addresses by the Gateway. For each device, the table lists the following information: Interface, MAC Address, IP Address, Host Name, and Lease Remaining (how much time is left for the current IP address). IGMP Group Table The table describes the IGMP configuration of the Gateway (if configured). Click Refresh to update the on-screen information.
Chapter 11 Status Wireless The Wireless screen displays information about your wireless network(s). Path: Status > Wireless For each wireless network, the following is displayed: SSID—The name of the wireless network is displayed. MAC Address—The MAC address of the Gateway’s local, wireless interface is displayed. Security—The wireless security method is displayed (if used). SSID Broadcast—The SSID broadcast setting is displayed. Max Bitrate—The maximum bitrate is displayed.
DSL Connection DSL Connection The DSL Connection screen displays information about your DSL connection. Path: Status > DSL Connection Modulation Type—The DSL modulation mode of the Gateway is displayed. Status—The status of the DSL connection is displayed. Provider—The name of the service provider is displayed. Downstream Rate—The download speed of traffic from the Internet to the Gateway is displayed. Upstream Rate—The upload speed of traffic from the Gateway to the Internet is displayed.
Chapter 11 Status Downstream Attenuation—For downstream traffic, the amount of signal loss is displayed. Upstream Attenuation—For upstream traffic, the mount of signal loss is displayed. Downstream Power—For downstream power, the number of decibels (referencing a millivolt) is displayed. Upstream Power—For upstream power, the number of decibels (referencing a millivolt) is displayed. Total Bytes Sent—The number of bytes sent is displayed. Total Bytes Received—The number of bytes received is displayed.
Bridges Bridges The Bridges screen displays information about the PVC/VLAN and default LAN bridges of the Gateway Bridges. Path: Status > Bridges The total number of bridges and their descriptions are displayed. Port (Name/Type)—The port name or type is displayed. Learned Host (MAC/IP/Time to Expire)—The MAC address, IP address, or Time to Expire duration is displayed. IGMP Group (Group Address/Time to Expire)—The IGMP Group Information of this port is displayed.
Chapter 11 Status ARP Table This screen displays the Address Resolution Protocol (ARP) information. Path: Status > ARP Table Click Refresh to update the on-screen information.
12 Chapter Troubleshooting Introduction This chapter provides solutions to problems that may occur during the installation and operation of the WAG310G. In This Chapter 3425-00669 Rev E Computer Cannot Connect to the Internet...................................... 134 Web Browser Prompts for Login Information ................................ 135 Computer Cannot Connect Wirelessly to the Network ................ 136 Modify the Advanced Settings ......................................................
Chapter 12 Troubleshooting Computer Cannot Connect to the Internet If your computer cannot connect to the Internet, try the following solutions until the connection is fixed: Make sure that the residential gateway is powered on. The Power LED should be green and not flashing. If the Power LED is flashing, then power off all of your network devices, including the residential gateway and computers.
Web Browser Prompts for Login Information Web Browser Prompts for Login Information When you double-click the web browser, you are prompted for a user name and password. If you want to get rid of the prompt, follow these instructions. Launch the web browser and perform the following steps (these steps are specific to Internet Explorer but are similar for other browsers): 1 Select Tools > Internet Options. 2 Click the Connections tab. 3 Select Never dial a connection. 4 Click OK.
Chapter 12 Troubleshooting Computer Cannot Connect Wirelessly to the Network Try this solution if your computer cannot connect wirelessly to the network. Make sure the wireless network name or SSID is the same on both the computer and the residential gateway. If you have enabled wireless security, then make sure the same security method and key are used by both the computer and the residential gateway.
Modify the Advanced Settings Modify the Advanced Settings Perform the following steps if you need to modify the advanced settings on the residential gateway. 1 Open the web browser (for example, Internet Explorer or Firefox), and enter the residential gateway’s IP address in the address field (the default IP address is 192.168.1.1). 2 When prompted, complete the User name and Password fields (the default user name and password is admin). 3 Click the appropriate tab to change the settings.
13 Chapter Specifications Introduction This chapter lists the interface and environmental specifications for the WAG310G. Note: Specifications are subject to change without notice. In This Chapter 3425-00669 Rev E Interfaces .............................................................................................. 140 Environmental .....................................................................................
Chapter 13 Specifications Interfaces WAN ADSL [ITU 992.1]; ADSL2 [ITU 992.3]; ADSL2+ [ITU 992.5] ANSI T1.413 Issue 2 1 RJ-11 Port 1 Ethernet WAN Interface RJ-45 Port (WAN/LAN configured) LAN Maximum of 5 Ports (RJ-45); Ethernet 10/100BASE-T with Auto-Crossover (4 fixed + 1 configurable) USB 1 USB 2.0 (host) Port Phone 2 FXS Ports (RJ-11); 1 FXO Port (RJ-11) Wi-Fi IEEE 802.11b/g 802.
Environmental Environmental Dimensions 220 mm x 42 mm x 175 mm (8.66 in. x 1.65 in. x 6.89 in.) Weight 400 g (14.11 oz) Power 110-240 VAC 50/60 Hz Switching Power Supply; 12 VDC, 2 A Output Certification FCC Part 68, Part 15, Class B, UL1950, CSA, European EMC & Immunity, CE Mark, Industry-Canada Operating Temp. 0° to 40°C (32° to 104°F) Storage Temp.
14 Chapter Customer Information If You Have Questions If you have technical questions, call Cisco Services for assistance. Follow the menu options to speak with a service engineer. Access your company's extranet site to view or order additional technical publications. For accessing instructions, contact the representative who handles your account. Check your extranet site often as the information is updated frequently.
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