User guide

DescriptionField
The Forward on CTI Failure field applies only to CTI route points
and CTI ports. The settings in this row specify the forwarding
treatment for external calls to this CTI route point or CTI port if the
CTI route point or CTI port fails.
Check this check box to use settings in the Voice Mail Profile
Configuration window.
When this check box is checked, Cisco Unified Communications
Manager ignores the settings in the Destination box and Calling
Search Space. When this check box is checked for internal calls,
the system automatically checks the Voice Mail check box for
external calls. If you do not want external calls to forward to the
voice-messaging system, you must uncheck the Voice Mail check
box for external calls.
Forward on CTI Failure Voice Mail
This setting specifies the directory number or directory URI to which
an internal, nonconnected call is forwarded when an application
that controls that directory number fails. Use any dialable phone
number, including an outside destination.
When you enter a destination value for internal calls, the system
automatically copies this value to the Destination field for external
calls. If you want external calls to forward to a different destination,
you must enter a different value in the Destination field for external
calls.
Forward on CTI Failure Destination
This setting applies to all devices that are using this directory
number.
When you choose a Calling Search Space for internal calls, the
system automatically copies this setting to the Calling Search Space
setting for external calls. If you want external calls to forward to a
different calling search space, choose a different setting in the
Calling Search Space for external calls.
Forward on CTI Failure Calling Search
Space
Enter the number of seconds to allow the call to ring before the
system forwards the call to the Forward No Answer Destination.
No Answer Ring Duration
Choose a Pickup Group Name to specify the call pickup group,
which can answer incoming calls to this directory number by dialing
the appropriate pickup group number.
Call Pickup Group
Park Monitoring
When the parkee is an external party, then the call will be forwarded
to the specified destination in the parker’s Park Monitoring Forward
No Retrieve Destination External parameter. If the Park Monitoring
Forward No Retrieve Destination External field value is empty,
the parkee will be redirected to the parker’s line.
Park Monitoring Forward No Retrieve
Destination External
Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1)
66 OL-28580-01
BAT phone templates
REVIEW DRAFT - CISCO CONFIDENTIAL