User guide

The following sample format shows the field length and string types followed by examples of CSV files for
updating call pickup groups.
Pickup Group Name(Mandatory, 1 to 50 characters),Pickup Group Number(Mandatory, 1 to 24
numerals),Partition(Optional, 1 to 50 Characters),Other Pickup Group Name-Member1... Other
Pickup Group Name-Member10(Optional, 1 to 50 Characters)
Sample
Marketing,,,Marketing,Managers,Training
Example
Marketing,,,Managers,Marketing,Training
If you do not want to update Other Pickup Group member, do not include the delimiter (a comma). Use the
following format:
Related Topics
Related Topics, on page 618
Create text-based CSV file for remote destination profile
Instead of using the BAT spreadsheet for data input when you are adding Remote Destination Profiles (RDPs),
you can create the comma-separated values (CSV) file by using lines of ASCII text with values separated by
commas. You can use a text editor such as Microsoft Notepad.
Cisco recommends uploading Text-Based CSV files saved in the UTF-8 format only, as characters other
than ASCII characters can be stored in this format. Text-Based CSV files saved in formats other than
UTF-8 may render garbled when downloaded from Cisco Unified Communications Manager.
Note
Procedure
Step 1
Open a text editor or any application that allows you to export or create a text-based CSV file.
Step 2
Use a separate line to enter the values for each RDP that you want to add to Cisco Unified Communications
Manager. Keep in mind the following rules when you create the CSV data file.
• Always include comma separators, even if a field is blank.
• Specify the user ID if the RDP is to be associated to a user.
• Consider Directory Number fields as optional only when you are creating the CSV file for use with a
BAT template that has no lines. If lines are configured on the BAT RDP template, you must supply
directory numbers in the CSV file for each RDP.
• An error occurs when you insert a CSV file with blank lines.
Step 3
While saving your CSV file, choose to save it as UTF-8 encoded. In Notepad, you can select encoding as
UTF-8 from the Encoding dropdown.
Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1)
OL-28580-01 609
Text-based CSV files
Create text-based CSV file for remote destination profile
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