User guide

While saving your CSV file, choose to save it as UTF-8 encoded. In Notepad, you can select encoding as
UTF-8 from the Encoding dropdown.
Cisco recommends uploading Text-Based CSV files saved in the UTF-8 format only, as characters
other than ASCII characters can be stored in this format. Text-Based CSV files saved in formats
other than UTF-8 may render garbled when downloaded from Cisco Unified Communications
Manager.
Note
Step 4
Perform one of the following tasks:
• If you made additions or updates, insert the file in the CUCM database using BAT.
• You can delete call pickup groups settings.
Related Topics
Related Topics, on page 618
Code setting deletion examples, on page 433
Update CMC or FAC in CUCM database using BAT, on page 430
Upload file to server, on page 19
CPG file format
The following sample format and examples show the fields, field length, and whether the field is optional or
mandatory for a text-based CSV file for call pickup groups.
Pickup Group Name(Mandatory, 1 to 50 characters),Pickup Group Number(Mandatory, 1 to 24
numerals),Partition(Optional, 1 to 50 Characters),Other Pickup Group Name-Member1... Other
Pickup Group Name-Member10(Optional, 1 to 50 Characters)
Sample
Marketing,7815,Part1,Marketing,Managers,Training
Example
Optional values that you do not want to specify at this time must still include the delimiter (a comma) except
for Other Pickup Group members.
If the Partition for a Pickup Group is blank, use the following format:
Marketing,7815,
Related Topics
Related Topics, on page 618
Update CPG file format
Use a text editor to create the CSV text file for updating the call pickup group.
Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1)
608 OL-28580-01
Text-based CSV files
CPG file format
REVIEW DRAFT - CISCO CONFIDENTIAL