User guide

Cisco recommends uploading Text-Based CSV files saved in the UTF-8 format only, as characters other
than ASCII characters can be stored in this format. Text-Based CSV files saved in formats other than
UTF-8 may render garbled when downloaded from Cisco Unified Communications Manager.
Note
Procedure
Step 1
Open a text editor or any application that allows you to export or create a text-based CSV file.
Step 2
Using a separate line for each user, enter the values for each user that you want to add to Cisco Unified
Communications Manager.
You can associate any number of existing devices to a new user by entering the device name of all the devices
separated by a comma at the end of the record.
You can associate a directory number to a user, even if that user does not control any device.
An error occurs if any blank lines exist in the CSV
file.
Note
Step 3
While saving your CSV file, choose to save it as UTF-8 encoded. In Notepad, you can select encoding as
UTF-8 from the Encoding dropdown.
What to Do Next
Upload the file to first node of the Cisco Unified Communications Manager.
Related Topics
Create text-based CSV file for IME Trusted Group configuration, on page 612
Upload file to server, on page 19
User file format, on page 591
User file format
You must specify PIN and Password values, either on the CSV file or when using BAT for file insertion.
If you want to apply individual PINs or passwords for each user or group of users, specify the PIN and
password information in the CSV file. If you want to use a default PIN and password that all users can
use, do not specify PIN or password values in the CSV file and instead provide this information when you
use BAT to insert the CSV file in Cisco Unified Communications Manager.
Tip
The following sample format and examples show the fields, field length, and whether the field is optional or
mandatory for a text-based CSV file for users.
First Name (Optional, up to 64 characters), Last Name (Mandatory, 1 to 64 characters), User
ID(Mandatory, up to 128 characters), Manager User ID (Optional, up to 128 characters, must
use existing ID in global directory), Department (Optional, up to 64 characters), PIN
(Optional, up to 128 numerals), Default Profile (Optional, up to 50 characters), User Locale
(Optional, up to 50 characters), Telephone Number (Optional, up to 64 numerals), Primary
Extension (Optional, up to 50 numerals), Associated PC (Optional, up to 50 characters), ICD
Extension (Optional, up to 50 numerals), Mail ID (Optional, up to 255 characters), Presence
Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1)
OL-28580-01 591
Text-based CSV files
User file format
REVIEW DRAFT - CISCO CONFIDENTIAL