User guide

Procedure

Step 1

Access Cisco Unified Communications Manager Serviceability.

Step 2

Choose Tools > Service Activation.

The Service Activation window displays.

Step 3

Choose the appropriate server from the drop-down list box. Click Next.

Step 4

Choose TAPS Service from Database and Admin Services of the Unified CMServices list and click Save.

If the service is already activated, the Activation Status will display as Activated.Note

The service gets activated, and the Activation Status column displays the status as Activated.

Start stop and restart TAPS

The TAPS service starts automatically after it is activated by using Cisco Unified Communications Manager

Serviceability. This section describes the procedures to stop or restart the TAPS service.

Procedure

Step 1

In Cisco Unified Communications Manager Serviceability, choose Tools > Control Center - Feature Services.

The Control Center–Feature Services window displays.

Step 2

Choose the Cisco Unified Communications Manager server from the Servers drop-down list box.

TAPS Service displays in list under Database and Admin Services column, in the Unified CMServices.

If TAPS is already activated, the Status displays as

Activated.

Note

Step 3

Check the check box that corresponds to TAPS Service.

Step 4

If you want to restart the TAPS service, click Restart.

The service restarts, and the message, Service Successfully Restarted, displays.

Step 5

If you want to stop the TAPS service, click Stop.

The service stops, and the message, Service Successfully Stopped, displays.

Step 6

If you want to start a stopped TAPS service, click Start.

The service starts, and the message, Service Successfully Started, displays.