User guide

Example
You have 100 new-hire employees starting on Monday. You must add these users and their new phones to
Cisco Unified Communications Manager Administration. You can use BAT to create a phone template for
these 100 phones and a CSV data file for phones and users. By using the dummy MAC address option in the
CSV data file, you do not need to add the individual MAC addresses for the new phones. With auto-registration
enabled in Cisco Unified Communications Manager, you can plug the phones directly into the network. You
or the new employee can load the configuration by dialing the TAPS directory number and following the
voice-prompt instructions.
Reloading configurations using TAPS
When you must replace an existing phone that is not functioning, you can use TAPS to download the existing
phone configuration to the new phone. After the user receives the new phone and plugs the phone into the
network, the user dials the TAPS directory number to download configuration for the previous phone. The
user makes no configuration changes during this process.
In Cisco Unified Communications Manager Administration, you must enable auto-registration. You must
ensure that you configure TAPS usage for all phones to enable a user to download an existing phone
configuration.
When you use TAPS, it leads to the depletion of auto-registration range on the Cisco Unified
Communications Manager. After update through TAPS, the auto-registered directory number (DN) of the
phone becomes an unassigned DN. You should delete unassigned DNs using BAT periodically to free up
the auto-registration range. For more information, refer to Cisco Unified Communications Manager
Administration Guide.
Note
Example
John's Cisco Unified IP Phone model 7940 gets short-circuited during a lightning storm. He receives a new
Cisco Unified IP Phone model 7940 and plugs it into the network. John can dial the TAPS directory number,
and the new phone will download the configuration that was previously used for the damaged phone. TAPS
automatically updates device information in Cisco Unified Communications Manager Administration.
Related Topics
Configure TAPS auto-registration, on page 551
Related Topics, on page 554
Secured directory numbers
Because TAPS can replace a directory number, you can protect certain directory numbers from being
overwritten. To protect important directory numbers, you can use the Secure TAPS option.
Example
The directory number 5000 provides voice-messaging access for your system. You do not want a new user
to mistakenly configure 5000 on the new phone. The Secure TAPS option allows you to specify that TAPS
cannot access directory number “5000.”
Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1)
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TAPS overview
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