User guide

When you use TAPS, it leads to the depletion of auto-registration range on the Cisco Unified
Communications Manager. After update through TAPS, the auto-registered directory number (DN) of the
phone becomes an unassigned DN. You should delete unassigned DNs using BAT periodically to free up
the auto-registration range. For more information, refer to Cisco Unified Communications Manager
Administration Guide.
Note
You must install TAPS application on the Cisco Unified Contact Center Express (Cisco UCCX) server. TAPS
requires the Cisco IP Interactive Voice Response (IP IVR) application that runs on the Cisco UCCX server
for the user interface and prompts.
Administrators need to provide instructions to tell end users how to use TAPS to configure their new phones.
Cisco recommends that you stop the TAPS service when you are not using TAPS to add phones to Cisco
Unified Communications Manager database.
Note
Related Topics
Select language of TAPs prompts on new phone, on page 557
Configure TAPS auto-registration, on page 551
TAPS secure directory number option, on page 552
User locales for Tool for Auto-Registered phone support, on page 555
Related Topics, on page 554
TAPS auto-registration options
You can set the following options for using TAPS to update auto-registering phones.
• Update MAC addresses and download a predefined configuration for new phones.
• Reload the configuration for replacement phones.
TAPS with new phone examples
After BAT has added the new phone configurations with dummy MAC addresses in Cisco Unified
Communications Manager Administration, you can plug the phones into the network. You or the phone user
can dial a TAPS directory number that causes the phone to download its configuration. At the same time, the
phone gets updated in Cisco Unified Communications Manager Administration with the correct MAC address.
You must make sure that Auto-registration is enabled in Cisco Unified Communications Manager
Administration for TAPS to function.
When you use TAPS, it leads to the depletion of auto-registration range on the Cisco Unified
Communications Manager. After update through TAPS, the auto-registered directory number (DN) of the
phone becomes an unassigned DN. You should delete unassigned DNs using BAT periodically to free up
the auto-registration range. For more information, refer to Cisco Unified Communications Manager
Administration Guide.
Note
Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1)
546 OL-28580-01
TAPS overview
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