User guide

To update a call pickup group CSV file, you may enter Marketing,,,Marketing,Managers,Training, where
Marketing is the mandatory pickup group name. Marketing, Managers, and Training are the other pickup
group names associated to the pickup group Marketing.
You can change any part of an existing record, but you must include the pickup group name. When
you update the Pickup Groups, existing Other Pickup Groups will be disassociated. Do not leave
Other Pickup Group as blank fields. Enter all Other Pickup Groups, that you want to associate
with Pickup Group, continuously.
Caution
What to Do Next
Upload the CSV files to the first node of the Cisco Unified Communications Manager server.
You must add the CSV file to BAT and insert the file to update the Cisco Unified Communications Manager
database.
Related Topics
Download file off server, on page 18
Topics related to call pickup groups, on page 444
Update CMC or FAC in CUCM database using BAT, on page 430
Upload file to server, on page 19
Call pickup group CSV file settings
The following table provides descriptions of the configuration settings for call pickup groups.
Table 39: Configuration settings for call pickup groups
DescriptionSetting/Column
For CPG CSV file
For this mandatory field, enter a unique call pickup group name of no
more than 50 alphanumeric characters.
Pickup Group Name
For this mandatory field, enter a pickup group number of no more than
24 digits that the user will enter to pick up incoming calls.
Pickup Group Number
Choose a route partition to which the directory number (pickup group
number) belongs.
The directory number (pickup group) can appear in more than
one partition.
Note
The combination of Pickup Group Number and Partition should
be unique.
Note
This field is optional.
Partition
Enter the name of the other pickup group to be associated with the new
pickup group. This optional field allows each pickup group to be
associated with maximum of ten other pickup groups.
Other Pickup Group
Name-Member(x)
Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1)
442 OL-28580-01
Call pickup group CSV file settings
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