User guide

CHAPTER 30
Manager and assistant insertions
This chapter provides information to use Cisco Unified Communications Manager Bulk Administration
(BAT) to manage the Cisco Unified Communications Manager Assistant feature in Cisco Unified
Communications Manager. BAT allows you to add IP phones for managers and assistants with either proxy
lines or shared lines.
The Cisco Unified CM Assistant feature works with several Cisco Unified IP Phone models and device
profiles. Cisco Unified CM Assistant provides two modes for configuring managers and assistants lines for
use with Cisco Unified CM Assistant features.
• Proxy mode—The manager primary line associates with a proxy line that has a different directory
number on the assistant phone. See the Set up phones in proxy line mode for Cisco Unified
Communications Manager Assistant, on page 248.
• Shared line mode—The manager and assistant have a shared line on their phones that uses the same
directory number and partition. See the Set up phones in shared line mode for Cisco Unified
Communications Manager Assistant, on page 254.
• Insert manager-assistant associations to Cisco Unified Communications Manager, page 261
• Topics related to manager and assistant insertion, page 263
Insert manager-assistant associations to Cisco Unified Communications
Manager
To insert new manager-assistant associations or update existing associations, you need a CSV data file.
When BAT updates manager-assistant associations, it does not change existing Cisco Unified CM Assistant
line configurations for the intercom directory number or associated devices.
The manager-assistant association fails when the assistant phone does not have enough lines to support
the minimum Cisco Unified CM Assistant configuration.
Caution
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