User guide

Step 9
In the Job Information area, enter the Job description.
Step 10
Choose a method to change passwords or PINs. Do one of the following:
a) Click Run Immediately to change passwords or PINs immediately.
b) Click Run Later to change them at a later time.
Step 11
To create a job for resetting passwords or PINs, click Submit.
Step 12
To schedule and activate this job, use the Job Scheduler option in the Bulk Administration main menu.
To schedule and/or activate this job, use the Job Scheduler option in the Bulk Administration main menu.
The log file displays the number of users that were updated and the number of records that failed,
including an error code.
Tip
Related Topics
BAT log files, on page 571
Scheduling Jobs, on page 561
Reset user password and PIN using custom file
To locate users and to reset passwords and PINs to default values, you can create a custom file of user IDs
by using a text editor.
Before You Begin
1
Create a text file that lists each user ID on a separate line for which you want to reset password or PIN.
2
Upload the custom file into Cisco Unified Communications Manager first node.
Do not use the insert or export transaction files that are created with bat.xlt for the reset transaction. Instead,
you must create a custom file with details of the user records that need to be reset. Use only this file for
the reset transaction. In this custom reset file, you do not need a header, and you can enter values for user
ID.
Note
Procedure
Step 1
Choose Bulk Administration > Users > Reset Password/PIN > Custom File.
The Find and List Users window displays.
Step 2
In Reset Pwd/PIN for Users where drop-down list box, choose the field that you used in the custom file
from the following options:
• User ID
• First Name
• Middle Name
• Last Name
• Department
Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1)
OL-28580-01 221
Reset passwords and PINs
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