User guide

CHAPTER 20
User record exports
When you use Cisco Unified Communications Manager Bulk Administration (BAT) to export user records,
the export utility sorts users according to the organizational hierarchy in the database.
From the Exports Users Configuration window, if Default User Format is selected from the File Format
drop-down list box. the export utility only exports the default user device profile that is associated with a
user. You must insert the other user device profiles for that user separately by using Cisco Unified
Communications Manager Administrator.
• Export user records, page 215
• Topics related to user record exports, page 217
Export user records
When you export user records using BAT, some users might have a blank PIN because these user records
were created prior to Cisco Unified Communications Manager 3.1. If this is the case, you must specify a
default PIN before reinserting the user records in the BAT user interface.
The user ID, PKID, password, pin, and digest credentials columns in the exported file should not be
modified under any circumstances.
Caution
Procedure
Step 1
Choose Bulk Administration > Users > Export Users.
The Find and List Users to Export window displays.
Step 2
In the first Find User where drop-down list box, choose a field to query from the following options:
• User ID
• First Name
• Middle Name
• Last Name
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