User guide

Procedure

Step 1

Create a CSV data file to define individual values for each user that you want to update.

Step 2

Use Unified CM BAT to insert the updated user records that are in the Unified CM database.

Related Topics

Create user update CSV data file using BAT spreadsheet, on page 202

Retain existing user information during update, on page 202

Topics related to user updates, on page 210

Update users file format, on page 592

Update User Information in Cisco Unified Communications Manager Directory, on page 206

Retain existing user information during update

When you update user records, you can keep values or settings for a user that were previously stored in the

Unified CM directory. You can use a symbol such as“#” for fields where the value must be retained. In the

following example CSV data file, the # tells BAT to keep the Manager field the same as the one that was

previously entered in the DC directory.

userid,#,department,,,123456789012,

To identify the value to use to retain a stored value, use the following procedure.

Procedure

Step 1

Choose Bulk Administration > Users > Update Users.

The User Update Configuration window appears.

Step 2

Notice the Value for fields to be ignored field. When you insert the CSV data file with the updated user

values, you must enter the symbol that you used to retain values in this box.

Step 3

Decide the symbol that you want to use for retaining values.

Step 4

Enter this value that is in the Value for fields to be ignored field into the BAT spreadsheet box.

Step 5

Use this symbol in BAT spreadsheet fields for any values that you want to retain.