User guide

When you are inserting users by using an exported BAT file, you might get errors stating “User ID already

exists” for some users that were exported in more than one file. For example, a list of first line managers

and a list of users might both include the same manager user ID.

Note

Procedure

Step 1

Choose Bulk Administration > Users > Insert Users.

The Insert Users Configuration window displays.

Step 2

In the File Name field, choose the CSV data file that you created for this bulk transaction.

Step 3

If the CSV data file was created by using the export utility, check the File created with Export Users check

box.

Step 4

From the User Template Name drop-down list box, choose the user template you want to use for this insert.

The User Device Profile, Controlled Device Name, and Directory Number should already exist in

the Cisco Unified Communications Manager database. The controlled device name should be entered

in full. If it contains only MAC Address, then BAT will display a non-existing device error.

Note

Step 5

In the Job Information area, enter the Job description.

Step 6

Choose an insert method. Do one of the following:

a) Click Run Immediately to insert the user records immediately.

b) Click Run Later to insert the user records at a later time.

Step 7

To create a job for inserting the user records, click Submit.

To schedule and/or activate this job, use the Job Scheduler option in the Bulk Administration main menu.