User guide

CHAPTER 17
User Insertions
This chapter provides information to use Cisco Unified Communications Manager Bulk Administration
(BAT) to add a group of users to the Cisco Unified Communications Manager database.
This feature supports only custom files that are saved with the UTF-8 encoding format.Note
• Insert users in Cisco Unified Communications Manager database, page 199
• Topics related to user insertions, page 200
Insert users in Cisco Unified Communications Manager database
You can add a group of users to the Cisco Unified Communications Manager database using a CSV data file.
The field values that you enter in the CSV file for inserting users will override the values provided in the user
template.
If the credential policy has “check for trivial password” enabled, and the password in the user template is
the user ID, inserting users through BAT may fail if the user ID does not satisfy the necessary criteria for
the trivial password.
Attention
Before You Begin
You must have a CSV data file that is saved in the UTF-8 encoding format and that contains the user names,
controlled device names, and directory numbers. You can create the CSV data file by using one of these
methods:
• BAT spreadsheet that is converted to CSV format
• Export utility that produces an export file of user data
Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1)
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