User guide

CHAPTER 12
Phone reports
This chapter provides information about CSV file format BAT reports that you can generate. You can
customize BAT reports for phones and user device profiles but reports for users, managers, assistants, and
gateways have a fixed format and can not be customized.
• Phone report generation, page 167
• Generate phone reports, page 167
Phone report generation
Cisco Unified Communications Manager Bulk Administration (BAT) provides reports to help you manage
records effectively. You can create and save reports that provide information about phones, users, user device
profiles, managers and assistants, and gateway records. You can save these reports with a filename and store
them in a folder on the first node server to review and print.
You can customize BAT reports for phones and for user device profiles to meet your particular needs by
choosing items from a list of device fields and line fields. You can also choose how to arrange the fields in
the report. The system generates the report in the CSV file format. Because reports for users, managers,
assistants, and gateways have a fixed format, you cannot customize them.
Example
You need to have a list of all the directory numbers with their forwarding destinations by phone model. You
can generate a Phone Report for the Cisco Unified IP Phone 7960 and choose these query details: Device
Name, Directory Number, Forward Busy Destination, Forward No Answer Destination, and Label. You can
arrange the report fields, so the Label field follows the Directory Number field and precedes the two forward
destination numbers.
Generate phone reports
You can generate reports for phones and other IP telephony devices.
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