User guide

CHAPTER 11
Phone resets and restarts
This chapter provides information to reset or restart devices without updating any attributes. Use this procedure
if a problem arises, and you must reset or restart the phones with a bulk transaction. You can locate phones
that you want to reset using either a query or a custom file.
• Reset or restart phone using query, page 163
• Reset or restart phone using custom file, page 165
Reset or restart phone using query
You can create a query to locate phones that you want to reset or restart.
Procedure
Step 1
Choose Bulk Administration > Phones > Reset/Restart Phones > Query.
The Reset/Restart Phones Configuration window displays.
Step 2
From the first Find Phones where drop-down list box, choose one of the following criteria:
• Device Name
• Description
• Directory Number
• Calling Search Space
• Device Pool
• Device Type
• Call Pickup Group
• LSC Status
• Authentication String
• Device Protocol
• Security Profile
Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1)
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