User guide

CHAPTER 10
Phone line addition and updates
This chapter provides information to update line attributes for a specific group of devices or user device
profiles using the Update Lines option. Lines for a phone and a user device profile get updated at the same
time when both are part of the query result.
When a phone is deleted from the Cisco Unified Communications Manager database, the directory number
remains in the database. To manage these orphan directory numbers, you can use the Update Lines option
to search for unassigned directory numbers and delete or update these directory numbers.
Note
You can add lines to a group of existing phones or user device profiles in the Cisco Unified Communications
Manager database. When you use the template to add new lines, you cannot change phone services or speed
dials. Cisco Unified Communications Manager Bulk Administration (BAT) ignores those fields on the
template when you add lines to existing devices.
• Update phone lines using query, page 149
• Phone line update field descriptions, page 151
• Add phone lines to existing phones and UDPs, page 157
• Add phone lines to existing phones using BAT spreadsheet, page 158
• Phone line field descriptions for line additions using BAT spreadsheet, page 159
Update phone lines using query
You can update phone lines using query.
Procedure
Step 1
Choose Bulk Administration > Phones > Add/Update Lines > Update Lines or Bulk Administration >
User Device Profiles > Add/Update Lines > Update Lines.
The Update Lines Query window displays.
You can update all lines by not specifying a query. Skip to the Phone line update field descriptions,
on page 151.
Note
Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1)
OL-28580-01 149