User guide

CHAPTER 9
Phone exports
This chapter provides information about using the export utility to merge records from multiple Cisco Unified
Communications Manager servers onto one Cisco Unified Communications Manager server.
• Phone record exports, page 143
• Exported phone record fields, page 144
• Export phone records, page 146
• Multiple user phones to export or import, page 147
• Topics related to phone exports, page 147
Phone record exports
Use the phone record export option to move records from one Cisco Unified Communications Manager server
to another. Only export the records that you are interested in moving. You can export the following:
• phone records
• user records
• user device profile records
Optionally, you can edit the CSV file with a text editor. The record format must follow the format that is
specified for that file format. For example, records for phones need to follow the phone file format.
Use extreme care when editing the CSV file. Phones might not work if you insert records that are in the
wrong format.
Caution
You can choose between two file format options when you export phone records:
• Specific Details—For phones that have similar configurations
• All Details—For phones that have different line configurations, such as multiple partitions or calling
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