User guide

DescriptionField
You can configure up to 200 calls for a line on a device in a cluster, with the
limiting factor being the device. As you configure the number of calls for one
line, the calls that are available for another line decrease.
The default specifies 4. If the phone does not allow multiple calls for each line,
the default specifies 2.
For CTI route points, you can configure up to 10,000 calls for each port. The
default specifies 5000 calls. Use this field in conjunction with the Busy Trigger
field.
Maximum Number of Calls
This setting, which works in conjunction with Maximum Number of Calls and
Call Forward Busy, determines the maximum number of calls to be presented at
the line. If maximum number of calls is set for 50 and the busy trigger is set to
40, incoming call 41 gets rejected with a busy cause (and will get forwarded if
Call Forward Busy is set). If this line is shared, be aware that all the lines must
be busy before incoming calls get rejected.
Use this field in conjunction with Maximum Number of Calls for CTI route
points. The default specifies 4500 calls.
Busy Trigger
This name represents the name that displays during an alert to a shared directory
number. For non-shared directory numbers, during alerts, the system uses the
name that is entered in the Display field.
Alerting Name
This field provides the same information as the Alerting Name field, but you
must limit input to ASCII characters. Devices that do not support Unicode
(internationalized) characters display the content of the Alerting Name ASCII
field.
Alerting Name ASCII
Enter one of the following options to activate the Auto Answer feature for this
directory number:
• Auto Answer Off <Default>
• Auto Answer with Headset
• Auto Answer with Speakerphone
Make sure that the headset or speakerphone is not disabled when you
choose Auto Answer with headset or Auto Answer with speakerphone.
Note
Do not configure Auto Answer for devices that have shared lines.
Auto Answer
Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1)
96 OL-28580-01
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