REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.1(1) First Published: October 23, 2012 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
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CONTENTS Preface Preface xxv Purpose xxv Audience xxv Organization xxvi Related documentation xxviii Conventions xxviii Documentation and service requests xxix Cisco product security overview xxix PART I CHAPTER 1 Overview 1 Cisco Unified Communications Manager Bulk Administration Tool (BAT) 3 About Cisco Unified Communications Manager Bulk Administration Tool (BAT) 3 BAT installation 4 BAT data input files 5 Perform BAT configuration multistep process 5 About the BAT menu 5 BAT configuration template
Contents REVIEW DRAFT - CISCO CONFIDENTIAL Associate custom file format with CSV data file 10 BAT spreadsheet data collection for CSV data file creation 10 Validate BAT data input file 12 Insert BAT data input file records into database 12 BAT application web browser considerations 13 Access BAT online help 13 Verify Cisco Unified Communications Manager version 14 Upload and download files 15 PART II CHAPTER 2 Upload and download files 17 Find downloadable file on server 17 Download file off server 18
Contents REVIEW DRAFT - CISCO CONFIDENTIAL Create phone CSV data file using BAT spreadsheet 78 Phone field descriptions in BAT spreadsheet 80 CHAPTER 4 Phone file formats 105 Text editors for phone CSV data file creation 105 Find phone file formats 106 Configure phone file format for CSV data file 106 Create custom phone file format using text editor 106 Copy custom phone file format for CSV data file 107 Modify custom file format for CSV data file 108 Delete existing CSV data file format 109 Associate t
Contents REVIEW DRAFT - CISCO CONFIDENTIAL Exported phone record fields 144 Export phone records 146 Multiple user phones to export or import 147 Topics related to phone exports 147 CHAPTER 10 Phone line addition and updates 149 Update phone lines using query 149 Phone line update field descriptions 151 Add phone lines to existing phones and UDPs 157 Add phone lines to existing phones using BAT spreadsheet 158 Phone line field descriptions for line additions using BAT spreadsheet 159 CHAPTER 11 Phone r
Contents REVIEW DRAFT - CISCO CONFIDENTIAL Add users 186 Create user CSV data file from BAT spreadsheet 186 BAT spreadsheet user data field descriptions 187 Topics related to user additions 190 CHAPTER 16 User templates 191 Find BAT user template 191 Create new BAT user template 192 Modify BAT user template 192 Copy BAT user template 193 Delete BAT user template 193 BAT user template field descriptions 194 CHAPTER 17 User Insertions 199 Insert users in Cisco Unified Communications Manager database 199
Contents REVIEW DRAFT - CISCO CONFIDENTIAL CHAPTER 21 Password and PIN resets 219 Reset passwords and PINs 219 Reset user password and PIN using query 219 Reset user password and PIN using custom file 221 CHAPTER 22 User report generation 223 Generate user reports 223 CHAPTER 23 Line appearance 225 View line appearances 225 Export line appearances 226 Update line appearances 227 CHAPTER 24 End user CAPF profiles 229 Insert end user CAPF profile 229 Delete end user CAPF profile 230 Export end user C
Contents REVIEW DRAFT - CISCO CONFIDENTIAL CHAPTER 28 Phone and user insertions 243 Insert phones with users into Cisco Unified Communications Manager 243 Topics related to phone and user insertion 244 PART VI CHAPTER 29 Managers and assistants 245 Cisco Unified Communications Manager Assistant 247 Phones and Lines for Cisco Unified Communications Manager Assistant 247 Set up phones in proxy line mode for Cisco Unified Communications Manager Assistant 248 Cisco Unified Communications Manager Assistan
Contents REVIEW DRAFT - CISCO CONFIDENTIAL CHAPTER 30 Manager and assistant insertions 261 Insert manager-assistant associations to Cisco Unified Communications Manager 261 Topics related to manager and assistant insertion 263 CHAPTER 31 Manager and assistant deletions 265 Delete specific manager-assistant associations from Cisco Unified Communications Manager 265 CHAPTER 32 Manager deletions 267 Manager deletions from Cisco Unified Communications Manager 267 Delete manager associations using query 2
Contents REVIEW DRAFT - CISCO CONFIDENTIAL Find user device profile template 295 Create Bulk Administration Tool (BAT) template for user device profiles 296 User device profile template fields descriptions in BAT spreadsheet 297 Modify user device profile BAT template 300 Copy user device profile template 300 Delete user device profile template 301 CHAPTER 37 User device profile file format 303 User device profile file format setup 303 Find UDP file format 303 Create UDP file format 304 Copy UDP file for
Contents REVIEW DRAFT - CISCO CONFIDENTIAL Delete UDP using query 323 Delete UDP using custom file 324 Topics related to UDP deletions 326 CHAPTER 43 User device profile exports 327 All user device profile details format 327 Specific user device profile format 328 Export user device profile records 329 CHAPTER 44 Line attribute updates for devices and user device profiles 331 Device and UDP line updates 331 Update device and UDP lines using query 331 Topics related to user device profile line updates 3
Contents REVIEW DRAFT - CISCO CONFIDENTIAL Add Cisco Catalyst 6000 (FXS) gateways and ports using BAT 352 Add Cisco VG224 gateways using BAT 353 Add Cisco VG202 and Cisco VG204 gateway using BAT 354 Find gateway template 354 Add or edit gateway template 355 Create Cisco VG200 gateway template 356 Cisco VG200 gateway template port additions 357 Add FXS ports to VG200 gateway template 358 Add FXO ports to VG200 gateway template 358 Add digital access T1 (T1-CAS) ports to VG200 gateway template 359 Add T1 PRI
Contents REVIEW DRAFT - CISCO CONFIDENTIAL Delete file format from CSV data file 402 Associate file format with CSV data file 402 CHAPTER 50 Gateway insertions 405 CSV data file creation for Cisco VG200 gateways 405 Create CSV data files for Cisco VG200 gateways and T1 CAS, T1 PRI, E1 PRI, FXS or FXO ports using BAT spreadsheet 405 Create CSV data file for Cisco Catalyst 6000 (FXS) ports 407 CSV data files creation for Cisco VG224 gateways and ports 408 Create CSV data files for Cisco VG224 FXS gateways
Contents REVIEW DRAFT - CISCO CONFIDENTIAL BAT settings to update CMC and FAC in the database 431 Topics related to CMC and FAC configuration 431 CHAPTER 54 Forced Authorization Codes and Client Matter Code deletions 433 Code setting deletion examples 433 Delete Forced Authorization Codes and Client Matter Codes 435 Topics related to Forced Authorization Codes and Client Matter Codes 436 PART X CHAPTER 55 Call pickup groups 437 Call pickup groups 439 Call pickup group setup using BAT 439 Create call
Contents REVIEW DRAFT - CISCO CONFIDENTIAL CHAPTER 59 Remote destination profiles 457 Remote Destination Profile Templates 457 Find remote destination profile template 457 Create remote destination profile template 458 Add or Update lines in remote destination profile template 459 Delete remote destination profile template 459 Remote destination profile template field descriptions 460 Remote destination profile file format 462 CSV data file creation for remote destination using text editor 462 Find remot
Contents REVIEW DRAFT - CISCO CONFIDENTIAL PART XIII CHAPTER 62 Import/Export 481 Import/Export menu 483 Export configuration data 483 Export configuration data options 484 Log files 490 Edit .tar File 490 Topics related to the Import/Export menu 491 CHAPTER 63 Import configuration data 493 Import configuration to server 493 Cyclic dependency 495 Items not supported on Import or Export 496 Override only 496 Upgrade from Cisco Unified CallManager 4.
Contents REVIEW DRAFT - CISCO CONFIDENTIAL Create new EMCC template 510 Delete EMCC template 511 BAT EMCC template field descriptions 511 Topics related to EMCC templates 512 CHAPTER 67 Insert, update, and delete EMCC devices 513 Insert EMCC devices 513 Update EMCC devices 514 Delete EMCC devices 515 PART XVI Intercompany Media Engine (IME) 517 CHAPTER 68 Trust Element 519 Insert Trust Element configuration 519 Delete IME Trust Element configuration 520 Topics related to IME 520 CHAPTER 69 Trust Gr
Contents REVIEW DRAFT - CISCO CONFIDENTIAL Topics related to Fallback Profile configuration 537 PART XVII CHAPTER 73 CUPS 539 License updates and exports using CUP menu 541 Update and export CUP and CUPC user licenses 541 Add or update CUPS and CUPC user licenses 541 Export all CUPS/CUPC user license information 542 PART XVIII CHAPTER 74 Tool for Auto-Registered Phones Support 543 Tool for Auto-Registered Phones Support (TAPS) 545 TAPS overview 545 TAPS auto-registration options 546 TAPS with new p
Contents REVIEW DRAFT - CISCO CONFIDENTIAL Select language of TAPs prompts on new phone 557 Topics related to Tool for Auto-Registered phone support user locales 558 PART XIX Scheduling Jobs 559 CHAPTER 76 Scheduling Jobs 561 Activate Bulk provisioning service 561 Start, stop and restart BPS 562 Deactivate BPS and log out 562 Find jobs submitted to BPS 563 Schedule submitted jobs 564 Troubleshooting BAT and TAPS 567 PART XX CHAPTER 77 Troubleshooting BAT and TAPS 569 Enable Trace to view configurat
Contents REVIEW DRAFT - CISCO CONFIDENTIAL After the request to migrate an SCCP phone to SIP through the Migrate Phones - SCCP TO SIP window is submitted, model 7940 and 7960 continue to show up as SCCP phones. 575 Record does not match the file format selected. 575 BAT.xlt is working in compatibility mode with Microsoft Excel 2007.
Contents REVIEW DRAFT - CISCO CONFIDENTIAL Create text-based CSV file for Cisco Unified CM assistant manager-assistant associations 596 Managers and assistants file formats 597 Default manager-assistant association 597 Default assistant-manager association 598 Custom Manager-assistant association 598 Create text-based CSV file for Cisco VG200 gateways 598 FXO or FXS trunks CSV file format 599 T1 CAS T1 PRI or E1 PRI trunks file format 599 Create text-based CSV file for Cisco VG224 gateways 600 FXS trunks C
Contents REVIEW DRAFT - CISCO CONFIDENTIAL Fallback profile configuration file format 615 Create text-based CSV file for end user CAPF profile 616 End user CAPF profile file format 616 Create text-based CSV file for mobility profile 617 Mobility profile file format 617 Related Topics 618 APPENDIX B BAT performance 619 BAT performance 619 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
Contents REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
Preface This preface describes the purpose, audience, organization, and conventions of this guide, and provides information on how to obtain related documentation. Note This document may not represent the latest Cisco product information available. You can obtain the most current documentation by accessing Cisco's product documentation page at this URL: http://www.cisco.com/ en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.
Preface Organization REVIEW DRAFT - CISCO CONFIDENTIAL Organization Table 1 provides the organization of this guide. Layout of BAT Tool User Guide Chapter Description Overview, on page 1 Cisco Unified Communications Manager Bulk Administration Overview Provides an overview of BAT. Upload and download files, on page 15 Upload/Download Files Phones, on page 21 Phones Describes how to upload and download files.
Preface Organization REVIEW DRAFT - CISCO CONFIDENTIAL Mobility, on page 447 Mobility Describes how to insert, delete, and export access lists, remote destinations and remote destination profiles. Region matrix, on page 477 Region Matrix Describes how to populate and depopulate the region matrix. Import/Export, on page 481 Import/Export Describes how to import or export Cisco Unified Communications Manager database to another server, or to the same server with modifications.
Preface Related documentation REVIEW DRAFT - CISCO CONFIDENTIAL Related documentation Refer to the following documents for further information about related Cisco IP telephony applications and products: • Cisco Unified Communications Manager Administration Guide • Cisco Unified Communications Manager System Guide • Release Notes for Cisco Unified Communications Manager • Installing Cisco Unified Communications Manager • Cisco Unified Serviceability Administration Guide • Cisco Unified Communications Manag
Preface Documentation and service requests REVIEW DRAFT - CISCO CONFIDENTIAL Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication. Timesavers use the following conventions: Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph. Tips use the following conventions: Tip Means the information contains useful tips.
Preface Cisco product security overview REVIEW DRAFT - CISCO CONFIDENTIAL Further information regarding U.S. export regulations may be found at http://www.access.gpo.gov/bis/ear/ear_data.html Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
PART I Overview • Cisco Unified Communications Manager Bulk Administration Tool (BAT), page 3
CHAPTER 1 Cisco Unified Communications Manager Bulk Administration Tool (BAT) This chapter provides information about the Cisco Unified Communications Manager Bulk Administration Tool (BAT).
BAT installation REVIEW DRAFT - CISCO CONFIDENTIAL You can use BAT to work with the following types of devices and records: • Add, update, and delete Cisco Unified IP Phones including voice gateway (VG) phones, computer telephony interface (CTI) ports, and H.
BAT data input files REVIEW DRAFT - CISCO CONFIDENTIAL BAT data input files Every device includes a multitude of individual attributes, settings, and information fields that enable the device to function in the network and provide its telephony features. Many devices have the same attributes and settings in common, while other values, such as the directory number, are unique to a user or to a device.
Perform BAT configuration multistep process REVIEW DRAFT - CISCO CONFIDENTIAL • Manager/Assistants • User Device Profiles • Gateways • Forced Authorization Codes • Client Matter Codes • Call Pickup Group • Mobility • Region Matrix • Import/Export • Phone Migration • EMCC • Intercompany Media Engine • CUPS • TAPS • Job Scheduler When you choose an option, the corresponding menu items display.
Perform BAT configuration multistep process REVIEW DRAFT - CISCO CONFIDENTIAL • Phones: All Cisco Unified IP Phones and Cisco ATA 186, Cisco VGC phones, CTI ports, and H.323 clients • Gateways: Cisco VG200 and Cisco Catalyst 6000 FXS Analog Interface Module • User Device Profiles: Cisco Unified IP Phone 7900 series and Cisco Softphone Define a BAT template by specifying values in the template fields that will be common to all the devices in the bulk transaction.
Perform BAT configuration multistep process REVIEW DRAFT - CISCO CONFIDENTIAL CSV data file adds new devices When you are adding new devices to the system, you can use the Microsoft Excel spreadsheet that was designed to use with BAT.
Perform BAT configuration multistep process REVIEW DRAFT - CISCO CONFIDENTIAL file. When you move phones, use the option, Export Phones with the All Phone Details. This option generates an export file that contains records with all the information, including the device attributes, line attributes, and services, that is associated with that phone. You can also export phone records with specific details when phones have similar line configurations and you want to use a template.
Perform BAT configuration multistep process REVIEW DRAFT - CISCO CONFIDENTIAL You can rearrange the order of the device attribute fields and line attribute fields in the file format by using the Up and Down arrows. You can select an attribute and then click the Up arrow to move the item closer to the first record or click the down arrow to move the item further away from the first record. You cannot move line attributes before device attributes or change the order of speed dials.
Perform BAT configuration multistep process REVIEW DRAFT - CISCO CONFIDENTIAL The values from the BAT phone template get used for these fields; however, if you specify values for Forward Busy Destination or Call Pickup Group, those values override the values for these fields that were set in the BAT phone template.
Perform BAT configuration multistep process REVIEW DRAFT - CISCO CONFIDENTIAL Next, you must upload the converted CSV data file (CSV format version) back to the Cisco Unified Communications Manager database server by using Upload/Download Files option in the Bulk Administration of Cisco Unified Communications Manager Administration.
BAT application web browser considerations REVIEW DRAFT - CISCO CONFIDENTIAL Before You Begin The CSV data input file must be valid. If any line information for a phone record fails, BAT does not insert that phone record. Procedure Step 1 Step 2 Step 3 In the Insert window choose the name of the CSV data input file, the BAT template for the device, and the model, if applicable. The CSV data file should contain all details and be valid. Select the insert method.
Verify Cisco Unified Communications Manager version REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Select the Help menu to access BAT online help. Choose a help feature. a) Choose Contents and Index to open the BAT help file that you can browse for information or search the index. b) Choose For This Page to open the help directly for the window that you are currently viewing. You can still browse the remainder of the help or use the index.
PART II Upload and download files • Upload and download files, page 17
CHAPTER 2 Upload and download files This chapter provides information to upload files to the Cisco Unified Communications Manager first node and download files to a local machine. • Find downloadable file on server, page 17 • Download file off server, page 18 • Upload file to server, page 19 • Delete file from server, page 19 Find downloadable file on server Use the following procedure to find files that you can download from the Cisco Unified Communications Manager server.
Download file off server REVIEW DRAFT - CISCO CONFIDENTIAL • is not empty b) If you chose Type in Step 2, on page 17, continue with Step 4, on page 18. Step 4 Step 5 Step 6 Specify the appropriate search text, if applicable. Tip To find all files that are registered in the database, click Find without entering any search text.
Upload file to server REVIEW DRAFT - CISCO CONFIDENTIAL To find files on the server, see Find downloadable file on server, on page 17. Check the check boxes corresponding to the files that you want to download and click Download Selected. If you select more than one file to download at a time, the files will be downloaded to a common zip file. Tip Step 2 Tip You can download all the files by clicking Select All and then clicking Download Selected. Step 3 The File Download pop-up window displays.
Delete file from server REVIEW DRAFT - CISCO CONFIDENTIAL Step 4 To continue, click OK. The files are now deleted from the server. Related Topics Find downloadable file on server, on page 17 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
PART III Phones • Phone template, page 23 • Phone file formats, page 105 • Phone record validation, page 111 • Phone insertions, page 113 • Phone updates, page 117 • Phone deletions, page 137 • Phone exports, page 143 • Phone line addition and updates, page 149 • Phone resets and restarts, page 163 • Phone reports, page 167 • Phone migrations, page 175 • Intercom additions and updates, page 179
CHAPTER 3 Phone template Cisco Unified Communications Manager Bulk Administration (BAT) gives the administrator a fast and efficient way to add, update, or delete large numbers of phones in batches, rather than performing individual updates through Cisco Unified Communications Manager Administration. You can use BAT to work with the following types of phones: • Cisco Unified IP Phones (all models) • CTI ports • H.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL a) Create a CSV data file using the BAT spreadsheet. b) Create a CSV data file using a text editor as follows: 1 Choose Bulk Administration > Phones > Phone File Format > Create File Format. The Find and List Phone File Formats window displays. 2 Use a text editor and create the CSV data file for phones that follows the file format that you want to use.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Choose Bulk Administration > Phones > Phone Template. The Find and List Phone Templates window displays. Use the two drop-down list boxes to search for a template.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Create new BAT phone template You can create new BAT phone templates. After you create a phone template, you can add lines, services, and speed dials. Procedure Step 1 Choose Bulk Administration > Phones > Phone Template. The Find and List Phone Templates window displays. Step 2 Click Add New. The Add a New Phone Template window displays.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Find the Phone Template to which you want to add the line. In the Phone Template Configuration window, click Line [1] Add a new DN, in the Associated Information area. The Line Template Configuration window displays. Step 3 Enter or choose the appropriate values for the line settings. See Table 2: Field descriptions for adding a line to a BAT template, on page 58 for more information. Treat all fields as optional. Click Save.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Step 7 b) To add more services, repeat Step 3, on page 27 through Step 6, on page 27. c) To add all the services to the template, click Update. After you are done adding or updating services for the selected template, proceed to the next step. Close the popup window. What to Do Next You can continue to add speed dials to the selected template.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Step 4 Step 5 Step 6 Step 7 In the Label field, enter a label that corresponds to the speed-dial number. In the ASCII Label field, enter the corresponding ASCII label for the speed-dial number. In the Abbreviated Dial Settings area, you can set abbreviated speed dials for applicable IP phone models. Repeat Step 3, on page 28 and Step 5, on page 29. Click Save. BAT inserts the speed-dial settings in the template and the popup window closes.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Find the Phone Template to which you want to add BLF speed directed call park. In the Phone Template Configuration window, do one of the following: a) Click Add a new BLF Directed Call Park in the Associated Information area. b) Choose Add/Update BLF Directed Call Park from the Related Links drop-down list box in the upper, right-hand corner of the window. A popup window displays.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Step 5 BAT adds the intercom template to the phone template configuration. To add settings for any additional intercom templates, repeat Step 2, on page 30 through Step 4, on page 30. If you choose Back to Find/List from the Related Links drop-down list box in the upper, right, corner of the Intercom Template Configuration window, the Find and List Intercom Directory Number window displays.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Copy BAT phone template You can copy the properties of an existing phone template into a new phone template when you want to change only a few fields. The copy duplicates all the values that were specified in the original template. Note Ensure that the new template that you create is the same device type as the original template, such as Cisco IP Phone 7975. Procedure Step 1 Step 2 Find the Phone Template that you want to copy.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Caution If you submit a job that uses a particulate phone template and you delete that phone template, the job also gets deleted. Procedure Step 1 Step 2 Step 3 Find the Phone Template that you want to delete. Delete the Phone Template. Do one of the following: a) In the Phone Template Configuration window, verify that this is the template that you want to delete and click Delete. b) In the Find and List Phone Templates window.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Common Device Configuration Choose the common device configuration to which you want this phone assigned. The common device configuration includes the attributes (services or features) that are associated with a particular user. You configure the Common device configurations in the Common Device Configuration window. See Common Device Setup in the Cisco Unified Communications Manager Administration Guide for more information.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Location Choose the appropriate location for this group of IP phones or ports. The location specifies the total bandwidth that is available for calls to and from this location. A location setting of None means that the locations feature does not keep track of the bandwidth that this Cisco IP Phone consumes. AAR Group Choose the automated alternate routing (AAR) group for this device.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Device Mobility Mode From the drop-down list box, turn the device mobility feature on or off for this device or choose Default to use the default device mobility mode.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Services Provisioning From the drop-down list box, choose the Services Provisioning setting that you want to use from the following values: • Internal • External URLs • Both • Default: Internal This parameter controls whether the phone uses the services provisioned from the configuration file (Internal), services received from the Services URLs (External URLs), or both.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Join Across Lines From the drop-down list box, enable or disable the Join Across Lines feature for this device or choose Default to use the service parameter setting. • Off—This setting disables the Join Across Lines feature. • On—This setting enables the Join Across Lines feature. • Default—Uses the Join Across Lines setting that is in the service parameter.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description BLF Audible Alert Setting (Phone This parameter for this required field provides an audible alert in addition Busy) to a visual alert on a phone that is currently in use when a call comes in to one of the lines that is monitored by way of a busy lamp field (BLF) button.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Geo Location From the drop-down list box, choose a geo location. You can choose the Unspecified geo location, which designates that this device does not associate with a geo location. You can also choose a geolocation that has been configured with the System > Geolocation Configuration menu option. Feature Control Policy Choose the Feature Control Policy for this group of phones.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Ignore Presentation Indicators (Internal Calls Only) Check this check box to configure call display restrictions on a call-by-call basis. When this check box is checked, Cisco Unified Communications Manager ignores any presentation restriction that is received for internal calls. Allow Control of Device from CTI Check this check box to allow control of all CTI controllable devices from CTI.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Number Presentation Transformation Draft comment: Prantik Dasgupta: "Number Presentation Transformation" introduced as part of Betz 9.1(1) Caller ID for Calls from This Phone Draft comment: Prantik Dasgupta: "Caller ID For Calls From This Phone" introduced as part of Betz 9.1(1) Calling Party Transformation CSS Draft comment: Prantik Dasgupta: The content for "Calling Party Transformation CSS" added as part of Betz 9.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Remote Number Transformation Draft comment: Prantik Dasgupta: "Remote Number Transformation" introduced as part of Betz 9.1(1) Calling Party Transformation CSS Draft comment: Prantik Dasgupta: The content for "Calling Party Transformation CSS" added as part of Betz 9.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Associated Mobility Identity —These mobility fields are available only for Nokia S60 device and Cisco Unified Mobile Communicator phones. Click the Add New Mobile Identity link to display the Mobile Identity Configuration page. Name Enter a name that identifies the mobile identity. Destination Number Enter the telephone number for the identity.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Associated Remote Destinations— Click the Add a New Remote Destination link to display the Remote Destination Configuration page Name Enter a name that identifies the remote destination. Destination Number Enter the telephone number for the destination. Include the area code and any additional digits that are required to obtain an outside line.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Packet Capture Mode From the drop-down list box, choose the mode that you want to set for signal packet capture: • None—Choose None if you do not want to specify a mode. • Real-Time Mode—Use this mode for real-time signal packet capture. • Batch Processing Mode—Use this mode for batch processing signal packet capture mode. Packet Capture Duration Enter the time for packet capture in minutes.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Rerouting Calling Search Space From the drop-down list box, choose a calling search space to use for rerouting. The rerouting calling search space of the referrer gets used to find the route to the refer-to target. When the Refer fails due to the rerouting calling search space, the Refer Primitive rejects the request with the “405 Method Not Allowed” message.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Media Termination Point Required Use this field to indicate whether a media termination point is used to implement features that H.323 does not support (such as hold and transfer). Check the Media Termination Point Required check box if you want to use an MTP to implement features. Uncheck the Media Termination Point Required check box if you do not want to use an MTP to implement features. Use this check box only for H.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Authentication Mode From the drop-down list box, choose the Authentication Mode by which you want the phone to authenticate with CAPF during the certificate operation from the following options: • By Null String—Install/upgrade, delete, or troubleshoot a locally significant certificate without user intervention. • Note This option prompts you to specify a value for the Authentication Mode.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Key Size (Bits) From the drop-down list box, choose the Key Size that you want for the certificate from the following options: • 1024—This is the default option. • Note This option prompts you to specify a value for the Key Size for the certificate. • 2048 • 512 Note If you choose a higher key size than the default setting, the phones take longer to generate the entropy that is required to generate the keys.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Messages Enter the voice-messaging access pilot number for Cisco Unified IP Phones. Services Enter the URL for the services menu for Cisco Unified IP Phones. Authentication Server Enter the URL that the phone uses to validate requests that are made to the phones web server. If you do not provide an authentication URL, the advanced features on the Cisco Unified IP Phone models that require authentication will not function.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Secure Directory URL Enter the secure URL for the server from which the phone obtains directory information. This parameter specifies the URL that secured Cisco Unified IP Phones use when you press the Directory button. If you do not provide a Secure Directory URL, the device uses the nonsecure URL. If you provide both a secure URL and a nonsecure URL, the device chooses the appropriate URL, based on its capabilities.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Secure Services URL Enter the secure URL for Cisco Unified IP Phone services. The is the location that the secure Cisco Unified IP Phone contacts when the user presses the Services button. If you do not provide a Secure Services URL, the device uses the nonsecure URL. If you provide both a secure URL and a nonsecure URL, the device chooses the appropriate URL, based on its capabilities.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description MLPP Preemption If available, this setting specifies whether a device that is capable of preempting calls in progress will use the capability when it places an MLPP precedence call. From the drop-down list box, choose a setting to assign to this device from the following options: • Default—This device inherits its MLPP preemption setting from its device pool.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description SRTP Allowed When this check box is checked, ensure that IPSec is configured in the network to provide end-to-end security. Failure to do so will expose keys and other information. MTP Preferred Originating Codec From the drop-down list box, choose the codec to use if a media termination point is required for SIP calls.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Display IE Delivery Check the check box to deliver the display information element (IE) in SETUP and CONNECT messages for the calling and called party name delivery service.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Technology Prefix Enter the technology prefix to eliminate the need for entering the IP address for every Cisco Unified Communications Manager system when the gw-type-prefix command is configured. For example, you can enter 1#* in this field if you can use the following gw-type-prefix command on the gatekeeper: gw-type-prefix 1#* default-technology. Note Zone You must enter a value in this field for a gatekeeper-controlled H.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Secure Shell Password Enter the password for a secure shell user. If the phone you are configuring does not support secure shell access, this field does not display. Contact TAC for further assistance. Product-Specific Configuration Model-specific configuration fields The device manufacturer specifies the model-specific fields under defined by the device product-specific configuration.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Description Enter description for the line template. The description can include up to 50 characters in any language, but it cannot include double-quotes ("), percentage sign (%), ampersand ('), or angle brackets (<>). Alerting Name This name represents the name that displays during an alert to a shared directory number. For non-shared directory numbers, during alerts, the system uses the name that is entered in the Display field.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Auto Answer Choose one of the following options to activate the Auto Answer feature for this directory number: • Auto Answer Off • Auto Answer with Headset • Auto Answer with Speakerphone Make sure that the headset or speakerphone is not disabled when you choose Auto Answer with headset or Auto Answer with speakerphone. Do not configure Auto Answer for devices that have shared lines.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Visual Message Waiting Indicator Policy Use this field to configure the handset lamp illumination policy. Choose one of the following options: • Use System Policy (The directory number refers to the service parameter “Message Waiting Lamp Policy” setting.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Call Pickup Group Audio Alert Setting This field determines the type of notification an incoming call sends (Phone Active) to members of a call pickup group. If the called phone does not answer, the phones in the call pickup group that are busy will either hear a beep only or hear nothing (disabled).
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Forward All Voice Mail Check this check box if you want calls to forward to the number that you chose in the voice-mail profile. Checking this check box makes the Forward All Destination field and Forward All Calling Search Space check box not relevant. Forward All Destination Enter the directory number or directory URI to which all calls are forwarded.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Forward Busy External Voice Mail Check this check box if you want calls from an external number to be forwarded to a number that you chose in the voice-mail profile. Checking this check box makes the Forward Busy External Destination field and Calling Search Space check box not relevant. Forward Busy External Destination Enter the directory number or directory URI to which an external call is forwarded when the line is in use.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Forward No Answer External Calling Choose the calling search space to use when external calls are Search Space forwarded to the specified destination. The setting displays only if it is configured in the system. Note Forward No Coverage Internal Voice Mail This setting applies to all devices that are using this directory number.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Forward on CTI Failure Voice Mail The Forward on CTI Failure field applies only to CTI route points and CTI ports. The settings in this row specify the forwarding treatment for external calls to this CTI route point or CTI port if the CTI route point or CTI port fails. Check this check box to use settings in the Voice Mail Profile Configuration window.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Park Monitoring Forward No Retrieve When the parkee is an internal party, then the call will be forwarded Destination Internal to the specified destination in the parker’s Park Monitoring Forward No Retrieve Destination Internal parameter. If the Park Monitoring Forward No Retrieve Destination Internal field value is empty, the parkee will be redirected to the parker’s line.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Forward Unregistered Internal Destination Enter the directory number to which an unregistered internal call is forwarded when the line is in use. This setting applies to any internal, dialable phone number and to all devices that are using this directory number. Forward Unregistered Internal CSS Choose the calling search space to use when unregistered internal calls are forwarded to the specified destination.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Line Settings for This Phone Display (Internal Caller ID) Use this field only if you do not want the directory number to show on the line appearance. Enter text that identifies this directory number for a line/phone combination. Suggested entries include name of the boss, department, or other appropriate information to identify multiple directory numbers to secretary/assistant who monitors multiple directory numbers.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Visual Message Waiting Indicator Policy Use this field to configure the handset lamp illumination policy. Choose one of the following options: • Use System Policy (The directory number refers to the service parameter “Message Waiting Lamp Policy” setting.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Ring Setting (Phone Active) Choose the ring setting that is used when this phone has another active call on a different line. Choose one of the following options: • Use system default • Disable • Flash only • Ring once • Ring • Beep only Call Pickup Group Audio Alert Setting This field determines the type of notification an incoming call sends (Phone Idle) to members of a call pickup group.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Recording Option This field determines the recording option on the line appearance of an agent. By default, the recording option specifies Call Recording Disabled. Choose one of the following options: • Call Recording Disabled—The calls that the agent makes on this line appearance are not recorded. • Automatic Call Recording Enabled—The calls that the agent makes on this line appearance are automatically recorded.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Forward All CSS Activation Policy Select one of the following options from the drop-down list box: • Use System Default • With Configured CSS • With Activating Device/Line CSS If you select the With Configured CSS option, the Forward All Calling Search Space that is explicitly configured in the Directory Number Configuration window controls the forward all activation and call forwarding.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Party Entrance Tone Choose one of the following options from the drop-down list box: • Default—Use the value that you configured in the Party Entrance Tone service parameter. • On—A tone plays on the phone when a basic call changes to a multi party call; that is, a barge call, cBarge call, ad hoc conference, meet-me conference, or a joined call. In addition, a different tone plays when a party leaves the multi party call.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Caller Number Check this check box to include the caller number in the display when a forwarded call is received. Redirected Number Check this check box to include the redirected number in the display when a forwarded call is received. Dialed Number Check this check box to include the dialed number in the display when a forwarded call is received. The default setting leaves this check box checked.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL BAT template field descriptions to add Intercom template The following table provides descriptions of all possible fields that display when you add an Intercom template in a BAT phone, gateway, or UDP template. Some device types do not require all the phone settings. Only some fields show the values that were configured in Cisco Unified Communications Manager Administration. Field names that have an asterisk in the BAT user interface require an entry.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description ASCII Line Text Label This field provides the same information as the Line Text Label field, but you must limit input to ASCII characters. Devices that do not support Unicode (internationalized) characters display the content of the ASCII Line Text Label field. Setting applies only to the current device unless you check the check box at right (Update Shared Device Settings) and click the Propagate Selected button.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Auto Answer Choose one of the following options to activate the auto answer feature for this directory number: • Auto Answer Off • Auto Answer with Headset • Auto Answer with Speakerphone Note Default Activated Device Do not configure auto answer for devices that have shared lines. From the drop-down list box, choose a default activated device for this directory number.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Attention The number of lines and speed dials that you define for phones in the BAT spreadsheet must not exceed the numbers that are defined in the BAT phone template, otherwise, an error occurs when you attempt to insert the CSV data file and BAT template. After you have finished editing all the fields in the BAT spreadsheet, you can export the content to a CSV formatted data file.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL c) Click a line field name in the Line Field box and click the arrow to move the field to the Selected Line Fields box. Tip To change the order of the items in the Selected Line and Device boxes, choose an item and use the up and down arrows to move the field up or down in the list. d) A message asks whether you want to overwrite the existing CSV format. Click Create to modify the CSV data file format. e) Click OK.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Table 4: Phone field descriptions for the BAT spreadsheet Field Description Device Fields MAC Address/Device Name Enter the MAC address for phones, VGC virtual phones, and VGC phones. Enter a unique identifier (Device Name) for the CTI port or H.323 client. You can check the Create Dummy MAC Addresses check box to automatically generate unique device identifiers.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Device Presence Group Used with the Presence feature, the phone that is running SIP or SCCP serves as a watcher because it requests status about the presence entity; for example, directory number, that is configured as a BLF speed dial button on the phone.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description MLPP Domain Enter a hexadecimal value for the MLPP domain that is associated with this device. Ensure that this value is blank or a value between 0 and FFFFFF MLPP Indication If available, this setting specifies whether a device that is capable of playing precedence tones will use the capability when it places an MLPP precedence call. • Default—This device inherits its MLPP indication setting from its device pool.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Digest User Used with digest authentication (SIP security), choose an end user that you want to associate with the phone. Ensure that you configured digest credentials for the user that you choose, as specified in the End User Configuration window. After you save the phone configuration and reset the phone, the digest credentials for the user get added to the phone configuration file.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Calling Search Space Refer Enter an out-of-dialog refer calling search space. Cisco Unified Communications Manager uses the out-of-dialog (OOD) Refer Authorization calling search space (CSS) to authorize the SIP out-of-dialog Refer. The administrator can restrict the use of out-of-dialog Refer by configuring the OOD CSS of the Referrer. Refer Primitive rejects the OOD Refer request with a “403 Forbidden” message.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Location Choose the appropriate location for this phone. A location setting of Hub_None means that the locations feature does not keep track of the bandwidth that this phone consumes. Module 1 Enter the appropriate expansion module or none. Module 1 Load Name Enter the custom software for the appropriate expansion module, if applicable. The value that you enter overrides the default value for the current model.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Secure Authentication URL Enter the secure URL that the phone uses to validate requests that are made to the phone web server. If you do not provide a Secure Authentication URL, the device uses the nonsecure URL. If you provide both a secure URL and a nonsecure URL, the device chooses the appropriate URL, based on its capabilities.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Secure Messages URL Enter the secure URL for the messages server. The Cisco Unified IP Phone contacts this URL when the user presses the Messages button. If you do not provide a Secure Messages URL, the device uses the nonsecure URL. If you provide both a secure URL and a nonsecure URL, the device chooses the appropriate URL, based on its capabilities. To accept the default setting, leave this field blank.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description DND Incoming Call Alert Enter one of the following options: • None • Disable • Flash Only • Beep Only Privacy Enter one of the following options: • On • Off • Default Use Trusted Relay Point Enter one of the following options: • Default • Off • On Information Enter the help text URL for the information button for Cisco Unified IP Phones. Directory Enter the URL of the directory server for Cisco Unified IP Phones.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Join Across Lines Enter one of the following options: • Off—This setting disables the Join Across Lines feature. • On—This setting enables the Join Across Lines feature. • Default—Uses the Join Across Lines setting that is in the service parameter.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Services Provisioning For this required field, enter one of the following values: • Internal • External URLs • Both • Default: Internal Phone Personalization Enter one of the following values: • Disabled—None of the personalization settings on the phone get activated.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Mobility Identity Time Zone Enter a time zone to use for this remote destination. Note The time zone that you use for this remote destination is used by the time-of-day access feature to allow or block calls to this remote destination. Mobility Identity Enable Mobile Connect Enter ‘T’ or ‘F’ in this field to allow or disallow an incoming call to ring your desktop phone and remote destination at the same time.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description AAR Group Enter the automated alternate routing (AAR) group for this device. The AAR group provides the prefix digits that are used to route calls that are otherwise blocked due to insufficient bandwidth. Set AAR Group to to prevent rerouting blocked calls. Forward All CSS Enter the calling search space to use when a call is forwarded to the specified destination.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Forward No Answer External Destination Enter the directory number or directory URI to which a call that is coming from an external number gets forwarded when the phone is not answered. Note Forward No Answer Internal Destination Enter the directory number or directory URI to which a call that is coming from an internal number gets forwarded when the phone is not answered.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Forward on CTI Failure Destination This setting specifies the directory number to which an internal nonconnected call gets forwarded when an application that controls that directory number fails. Use any dialable phone number, including an outside destination. When you enter a destination value for internal calls, the system automatically copies this value to the Destination field for external calls.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Maximum Number of Calls You can configure up to 200 calls for a line on a device in a cluster, with the limiting factor being the device. As you configure the number of calls for one line, the calls that are available for another line decrease. The default specifies 4. If the phone does not allow multiple calls for each line, the default specifies 2. For CTI route points, you can configure up to 10,000 calls for each port.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Route Filter Enter a name in the Route Filter Name field. The name can contain up to 50 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (_). Ensure each route filter name is unique to the route plan. Note Use concise and descriptive names for your route filters.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description AAR Destination Mask Enter the setting to use instead of the external phone number mask to determine the AAR Destination to be dialed. Forward Unregistered Internal Destination Enter the directory number to which an unregistered internal call is forwarded when the line is in use. This setting applies to any internal, dialable phone number and to all devices that are using this directory number.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Call Pickup Group Audio Alert Setting (Phone Active) This field determines the type of notification an incoming call sends to members of a call pickup group. If the called phone does not answer, the phones in the call pickup group that are busy will either hear a beep or hear nothing (disabled).
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description ASCII Line Text Label This field provides the same information as the Line Text Label field, but you must limit input to ASCII characters. Devices that do not support Unicode (internationalized) characters display the content of the ASCII Line Text Label field. Setting applies only to the current device unless you check the check box at right (Update Shared Device Settings) and click the Propagate Selected button.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Park Monitor Reversion Timer This parameter determines the number of seconds that Cisco Unified Communications Manager waits before prompting the user to retrieve a call that the user parked. This timer starts when the user presses the Park softkey on the phone, and a reminder is issued when the timer expires.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Intercom Route Partition Enter the partition to which the directory number belongs. Make sure that the directory number that you enter in the Intercom Directory Number field is unique within the partition that you choose. Note The directory number can appear in more than one partition. Description Enter a description of the directory number and route partition.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Intercom Speed Dial Enter the number that you want the system to dial when the user presses the speed-dial button. You can enter digits 0 through 9, *, #, and +, which is the international escape character. Intercom External Phone Number Mask Enter the phone number (or mask) that is used to send Caller ID information when a call is placed from this line.
BAT phone templates REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics Create phone CSV data file using BAT spreadsheet, on page 78 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 4 Phone file formats This chapter provides information about configuring file formats for CSV data files that are created using a text editor. • Text editors for phone CSV data file creation, page 105 • Find phone file formats, page 106 • Configure phone file format for CSV data file, page 106 • Associate text-based file format with CSV data file, page 109 Text editors for phone CSV data file creation You can create the CSV data file by using lines of ASCII text with values separated by commas.
Find phone file formats REVIEW DRAFT - CISCO CONFIDENTIAL Find phone file formats You can use the BAT to find a phone file format. Procedure Step 1 Choose Bulk Administration > Phones > Phone File Format > Create File Format. The Find and List Phone File Formats window displays.
Configure phone file format for CSV data file REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Step 3 Step 4 Choose Bulk Administration > Phones > Phone File Format > Create File Format. Click Add New. The Create Phone File Format Configuration window displays. In the Format Name field, enter a name for this custom format. Choose the fields to appear in the custom file format.
Configure phone file format for CSV data file REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Find the phone file format that you want to copy. In the Search Results area, choose the file format that you want to copy. The Phone File Format Configuration window displays. Step 3 To make a copy of the chosen file format, click Copy. Tip You can also click the corresponding Copy icon in the Find and List Phone File Formats window to copy the file format.
Associate text-based file format with CSV data file REVIEW DRAFT - CISCO CONFIDENTIAL b) To remove fields from the file format, click the field name in the Selected Device Fields, Selected Line Fields, or Selected Intercom DN Fields Order box and then click the arrow to move the field to the Device Fields, Line Fields, or Intercom DN Fields box. Note You cannot remove the required fields: Number of lines, MAC address, and description.
Associate text-based file format with CSV data file REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Step 3 Step 4 Step 5 Choose Bulk Administration > Phones > Phone File Format > Add File Format. Add File Format window displays. In the File Name field, choose the text-based CSV file that you created for this transaction. In the Format File Name field, choose the file format that you created for this type of bulk transaction. In the Job Information area, enter the job description.
CHAPTER 5 Phone record validation This chapter provides information to validate phone records. When you choose Validate Phones, the system runs a validation routine to check that the CSV data file and Cisco Unified Communications Manager Bulk Administration (BAT) phone template have populated all required fields, such as device pool and locations. The validation also checks for discrepancies with the first node database. You must have a BAT phone template for the devices that you are adding.
Topics related to phone record validation REVIEW DRAFT - CISCO CONFIDENTIAL Step 2 Step 3 Step 4 Step 5 Step 6 The Validate Phones Configuration window displays. To validate phone records that use a customized file format, click Validate Phones Specific Details radio button and continue with Step 4, on page 112 and Step 5, on page 112. To validate phone records from an exported phones file that was generated by using the All Details option, click Validate Phones All Details radio button.
CHAPTER 6 Phone insertions This chapter provides information to add phones, Cisco VGC Phones, CTI ports, or H.323 clients into the Cisco Unified Communications Manager database. You must have a Cisco Unified Communications Manager Bulk Administration (BAT) phone template for the devices that you are adding, as well as a data file in comma separated value (CSV) format that contains the unique details for the phones or other IP telephony devices. You can choose the target and method of the data file upload.
Insert phones in to Cisco Unified Communications Manager REVIEW DRAFT - CISCO CONFIDENTIAL Before You Begin • You must have a Cisco Unified Communications Manager Bulk Administration (BAT) phone template for the devices that you are adding. You can choose the target and method of the data file upload. Phone records must be validated before insertion. • You must have a data file in comma separated value (CSV) format that contains the unique details for the phones or other IP telephony devices.
Topics related to inserting phones REVIEW DRAFT - CISCO CONFIDENTIAL b) Click Run Later to insert the phone records at a later time. Step 8 Click Submit to create a job for inserting the phone records. Use the Job Configuration window to schedule and/or activate this job. What to Do Next If the phones inserted are of the type Cisco Unified Mobile Communicator, then you must reset the devices after the insert job is completed.
Topics related to inserting phones REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 7 Phone updates This chapter provides information about how to use the Update Phones option to update phone settings, such as changing or adding the device pool or calling search space for a group of similar phones. You can locate existing phone records that you want to update using either a query or a custom file. After locating the phone records, you can proceed to define the update parameters.
Update phones using custom file REVIEW DRAFT - CISCO CONFIDENTIAL • Call Pickup Group • LSC Status • Authentication String • Location • Phone Load Name • Device Protocol • Security Profile From the second Find Phone where drop-down list box, choose one of the following criteria: • begins with • contains • is exactly • ends with • is empty • is not empty Step 3 Step 4 Step 5 Specify the appropriate search text, if applicable.
Choose update parameters REVIEW DRAFT - CISCO CONFIDENTIAL Before You Begin 1 Identify the devices that you need to update. 2 Create a text file that lists one of these options on a separate line: • Device names • Directory numbers • Description Note Enter values for device name, description, or directory number in the custom update file. You do not need to include a header in the custom update file. 3 Upload the text file to the Cisco Unified Communications Manager server.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Step 2 Step 3 Step 4 The Update Phones shows the type of query that you chose. If you want to change the type of query, click Back. Choose the Logout Users before Update check box to log out the users prior to the update. You can also use this option to bulk log out users if no fields are chosen. Specify the setting that you want to update for all the records that you have defined in your query or custom file.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Device Pool Choose the device pool to which this group of phones/ports should belong. A device pool defines sets of common characteristics for devices, such as region, date/time group, Cisco Unified Communications Manager group, and calling search space for auto-registration. Common Device Configuration Choose the common device configuration to which you want this phone assigned.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description User Hold MOH Audio Source Choose the user-hold audio source for this group of phones or ports. The user-hold audio source plays music when a user places a call on hold. Network Hold MOH Audio Source Choose the network hold audio source that this group of IP phones or CTI ports should use. The network-hold audio source plays music when the system places a call on hold, such as when the user transfers or parks a call.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Device Mobility Mode From the drop-down list box, turn the device mobility feature on or off for this device or choose Default to use the default device mobility mode.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Services Provisioning From the drop-down list box, choose the Services Provisioning setting that you want to use from the following values: • Internal • External URLs • Both • Default: Internal This parameter controls whether the phone uses the services provisioned from the configuration file (Internal), services received from the Services URLs (External URLs), or both.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Use Trusted Relay Point From the drop-down list box, enable or disable whether Cisco Unified Communications Manager inserts a trusted relay point (TRP) device with this media endpoint. Choose one of the following values: • Default—If you choose this value, the device uses the Use Trusted Relay Point setting from the common device configuration with which this device associates.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description BLF Audible Alert Setting (Phone For this required field, from the drop-down list box, choose the BLF Idle) Audible Alert setting that you want to use from the following values: • On • Off • Default This parameter provides an audible alert in addition to a visual alert on a phone that is currently idle when a call comes in to one of the lines that is monitored by way of a busy lamp field (BLF) button.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Retry Video Call as Audio Check this check box to retry a video call as an audio call. Allow Control of Device from CTI Check this check box to allow CTI to control and monitor this device. If the associated directory number specifies a shared line, the check box should remain enabled as long as at least one associated device specifies a combination of device type and protocol that CTI supports.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Presence Group Used with the Presence feature, the phones that is running SIP or SCCP serves as a watcher because it requests status about the presence entity, for example, directory number, that is configured as a BLF speed dial button on the phone.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Information Enter the help text URL for the information button . Directory Enter the URL of the directory server. Messages Enter the voice-messaging access pilot number. Services Enter the URL for the services menu. Authentication Server Enter the URL that the phone uses to validate requests that are made to the phones web server.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Secure Directory URL Enter the secure URL for the server from which the phone obtains directory information. This parameter specifies the URL that secured Cisco Unified IP Phones use when you press the Directory button. If you do not provide a Secure Directory URL, the device uses the nonsecure URL. If you provide both a secure URL and a nonsecure URL, the device chooses the appropriate URL, based on its capabilities.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Secure Services URL Enter the secure URL for Cisco Unified IP Phone services. This setting specifies the location that the secure Cisco Unified IP Phone contacts when the user presses the Services button. If you do not provide a Secure Services URL, the device uses the nonsecure URL. If you provide both a secure URL and a nonsecure URL, the device chooses the appropriate URL, based on its capabilities.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Certificate Operation From the drop-down list box, choose the Certification Operation that you want to perform from the following options: • No Pending Operation—No pending Certification Operation lists exist for this device. Choosing this option disables the remaining CAPF fields. • Install/Upgrade—Install or upgrade a Certification Operation.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description MLPP Preemption If available, this setting specifies whether a device that is capable of preempting calls in progress will use the capability when it places an MLPP precedence call. From the drop-down list box, choose a setting to assign to this device from the following options: • Default—This device inherits its MLPP preemption setting from its device pool.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Secure Shell User Enter a user ID for the secure shell user. If the phone that you are configuring does not support secure shell access, this field does not display. Cisco Technical Assistance Center (TAC) uses secure shell for troubleshooting. Contact TAC for further assistance. Secure Shell Password Enter the password for a secure shell user.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Forwarding Delay Use this field to enable or disable forwarding delay. Choose enable when you want the port to wait a few seconds before forwarding a call. PC Port Use this field to enable or disable the PC port on phones that have internal switches. Users can connect a PC or workstation to the phone by using the port labeled “10/100 PC” on the back of the phone.
Phone update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 8 Phone deletions This chapter provides information to delete a group of phones or other IP telephony devices from the Cisco Unified Communications Manager database. You can locate existing phone records that you want to delete using either a query or a custom file. You can also search for and delete unassigned directory numbers.
Delete phones using query REVIEW DRAFT - CISCO CONFIDENTIAL • LSC Status • Authentication String • Device Protocol • Security Profile • Unassigned DN From the second Find Phone where drop-down list box, choose one of the following criteria: • begins with • contains • is exactly • ends with • is empty • is not empty Step 3 Step 4 Step 5 Specify the appropriate search text, if applicable. Tip To find all phones that are registered in the database, click Find without entering any search text.
Delete phones using custom file REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics BAT log files, on page 571 Scheduling Jobs, on page 561 Delete phones using custom file You can create a custom file of phones that you want to delete using a text editor. You can have MAC addresses and device names in the same custom file, but you cannot have directory numbers in the same file.
Delete unassigned directory numbers REVIEW DRAFT - CISCO CONFIDENTIAL Step 3 Step 4 Step 5 Step 6 Step 7 In the list of custom files, choose the filename of the custom file for this delete. Click Find. A list of phones matching your search criteria display. In the Job Information area, enter the Job description. Choose a deletion method. Do one of the following: a) Click Run Immediately to delete phone records immediately b) Click Run Later to delete the phone records at a later time.
Delete unassigned directory numbers REVIEW DRAFT - CISCO CONFIDENTIAL • is empty • is not empty Step 3 Step 4 Specify the appropriate search text, if applicable. Click Find. A list of discovered phones displays by the following criteria: • Pattern • Description • Partition To find all unassigned directory numbers that are registered in the database, click Find without entering any search text. In the Job Information area, enter the Job description. The default description is Delete Unassigned DN - Query.
Delete unassigned directory numbers REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 9 Phone exports This chapter provides information about using the export utility to merge records from multiple Cisco Unified Communications Manager servers onto one Cisco Unified Communications Manager server.
Exported phone record fields REVIEW DRAFT - CISCO CONFIDENTIAL When you are ready to insert the exported records, the order in which the records are inserted is important. You must insert user records first to ensure that devices properly associate with existing users. 1 Upload the CSV file to Cisco Unified Communications Manager server. 2 Insert User Records. 3 Insert Phone Records. 4 Insert User Device Profile Records. 5 Check the log files for errors.
Exported phone record fields REVIEW DRAFT - CISCO CONFIDENTIAL Note The device name, not the MAC Address, gets saved when you choose to export by using the All Phone Details file format.
Export phone records REVIEW DRAFT - CISCO CONFIDENTIAL Export phone records You can export phone records from the Cisco Unified Communications Manager database. After the phone records are exported, you can search and download the exported file using the Upload/Download Files option in the Bulk Administration menu. Procedure Step 1 Choose one of the following options: • Bulk Administration > Phones > Export Phones > Specific Details. The Export Phones Query window displays.
Multiple user phones to export or import REVIEW DRAFT - CISCO CONFIDENTIAL c) In the search field/list box, either choose or enter the value that you want to locate, such as a device name. d) You can click the Search Within Results check box and choose AND or OR to add multiple filters and repeat 3.a, on page 146 through 3.c, on page 147 to further define your query. e) Click Find. The search results display. f) Click Next. The Export Phones Configuration window displays.
Topics related to phone exports REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 10 Phone line addition and updates This chapter provides information to update line attributes for a specific group of devices or user device profiles using the Update Lines option. Lines for a phone and a user device profile get updated at the same time when both are part of the query result. Note When a phone is deleted from the Cisco Unified Communications Manager database, the directory number remains in the database.
Update phone lines using query REVIEW DRAFT - CISCO CONFIDENTIAL Step 2 From the first Find Line where drop-down list box, choose one of the following criteria: • Directory Number • Route Pattern • Line Description • Calling Search Space (Phone) • Calling Search Space (Line) • Device Pool • Device Description • Line Position • Unassigned DN • Call Pickup Group Note To locate and delete orphaned directory numbers, use “unassigned DN.
Phone line update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Step 7 Specify the setting that you want to update for all the records that you have defined in your query. You can choose multiple parameters to update. See Phone line update field descriptions, on page 151 for field descriptions. Step 8 In the Value field for the checked parameter, enter the new value or choose a value from the list box. Step 9 In the Job Information area, enter the Job description. Step 10 Choose an insert method.
Phone line update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Forward All to Voice Mail Check this check box to forward all calls to the number that you chose in the voice-messaging profile. Checking this check box makes the values in the Forward All Destination field and Calling Search Space check box not relevant. Calling Search Space Forward Choose the calling search space to use when a call from an external number Busy External is forwarded to the specified destination.
Phone line update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Log Missed Calls This check box allows you to turn this feature on or off. If the check box displays as checked (turned on), which is the default for this setting, Cisco Unified Communications Manager logs missed calls in the call history for that directory number on the phone.
Phone line update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Forward Busy to Voice Mail Internal Check this check box to forward calls from an internal number to the number that you chose in the voice-messaging profile when the line is in use. Checking this check box makes the values in the Forward Busy Destination field and Calling Search Space check box not relevant.
Phone line update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Calling Search Space Forward Choose the calling search space to use when a call from an internal number No Coverage Internal is forwarded to the specified destination. The setting displays only if it is configured in the system. Note Forward No Coverage Destination External This setting applies to all devices that are using this directory number.
Phone line update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Call Forward No Answer Ring Enter the number of seconds (between 1 and 300) to allow the call to ring, Duration before forwarding the call to the destination number that is entered in the Forward No Answer Destination field. Note Leave this field blank to use the value that is set in the Cisco Unified Communications Manager service parameter, Forward No Answer Timer.
Add phone lines to existing phones and UDPs REVIEW DRAFT - CISCO CONFIDENTIAL Field Description MLPP No Answer Ring Duration Enter the number of seconds (between 4 and 30) after which an MLPP precedence call will be directed to the alternate party for this directory number if this directory number and its call forwarding destination have not answered the precedence call.
Add phone lines to existing phones using BAT spreadsheet REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Choose Bulk Administration > Phones > Add/Update Lines > Add Lines. The Phone Add Lines window displays. Step 2 Step 3 Step 4 In the File Name field, choose the CSV data file that you created for this bulk transaction. In the Phone Template Name field, choose the BAT phone template to use for this bulk transaction.
Phone line field descriptions for line additions using BAT spreadsheet REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 To open the BAT Spreadsheet, locate and double-click the BAT.xlt file. When prompted, click Enable Macros to use the spreadsheet capabilities. To display the fields, click the Add Lines tab at the bottom of the spreadsheet. Select the Phones radio button to add lines to a phone.
Phone line field descriptions for line additions using BAT spreadsheet REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Display Enter the text that you want to display on the called party’s phone display, such as the user name (John Smith) or phone location (Conference Room 1). Note Note Line Text Label Enter text that identifies this directory number for a line/phone combination.
Phone line field descriptions for line additions using BAT spreadsheet REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Forward No Coverage Internal Enter the directory number or directory URI to which a call that is coming from an internal number is forwarded when the phone does not have coverage. Note This setting applies to any dialable phone number, including an outside destination unless restricted, and to all devices that are using this directory number.
Phone line field descriptions for line additions using BAT spreadsheet REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Park Monitoring Forward No Retrieve Internal CSS Choose the calling search space to apply to the directory number. Log Missed Calls This field allows you to turn this feature on or off. Enter ‘T’ to enable Cisco Unified Communications Manager to log missed calls in the call history for that directory number on the phone. Enter ‘F’ to disable this feature.
CHAPTER 11 Phone resets and restarts This chapter provides information to reset or restart devices without updating any attributes. Use this procedure if a problem arises, and you must reset or restart the phones with a bulk transaction. You can locate phones that you want to reset using either a query or a custom file.
Reset or restart phone using query REVIEW DRAFT - CISCO CONFIDENTIAL • Common Device Configuration From the second Find Phone where drop-down list box, choose one of the following criteria: • begins with • contains • is exactly • ends with • is empty • is not empty Step 3 Step 4 Step 5 Specify the appropriate search text, if applicable. Tip To find all phones that are registered in the database, click Find without entering any search text.
Reset or restart phone using custom file REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics BAT log files, on page 571 Scheduling Jobs, on page 561 Reset or restart phone using custom file You can create a custom file of phones that you want to reset or restart using a text editor. You can use either device names or directory numbers in the custom file.
Reset or restart phone using custom file REVIEW DRAFT - CISCO CONFIDENTIAL a) Click Run Immediately to insert phone records immediately. b) Click Run Later to insert phone records at a later time. Step 7 To create a job for inserting the phone records, click Submit. To schedule and/or activate this job, use the Job Configuration window.
CHAPTER 12 Phone reports This chapter provides information about CSV file format BAT reports that you can generate. You can customize BAT reports for phones and user device profiles but reports for users, managers, assistants, and gateways have a fixed format and can not be customized. • Phone report generation, page 167 • Generate phone reports, page 167 Phone report generation Cisco Unified Communications Manager Bulk Administration (BAT) provides reports to help you manage records effectively.
Generate phone reports REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Choose Bulk Administration > Phones > Generate Phone Reports. The Report Phone Query window displays. Step 2 In the first Find Phone where drop-down list box, choose the field to query such as Device Name or Directory Number. In the second drop-down list box, choose the search criteria such as begins with, contains, or is empty.
Generate phone reports REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics BAT log files, on page 571 Scheduling Jobs, on page 561 Upload and download files, on page 17 Phone and IP telephony device reports You can produce phone reports for all phones and IP telephony devices or limit the report to one of these options: • Phone Model—Choose one from the list of models that are configured in the cluster. • Device Name—Specify a filter or use exact name. • Description—Specify a filter or use exact description.
Generate phone reports REVIEW DRAFT - CISCO CONFIDENTIAL • Dial Rules • Last Login user ID • Load Information • Location • Login Duration • Login Time • MLPP Domain • MLPP Indication • Media Resource List • Model • Network Hold MOH Audio Source • Network Location • Packet Capture Duration • Packet Capture Mode • Phone Template • Preemption • Privacy • Product • Public Key • Qsig • SIP Profile • Secure Shell Password • Secure Shell User ID • Security Profile • Softkey Template • Upgrade Finish Time • User I
Generate phone reports REVIEW DRAFT - CISCO CONFIDENTIAL • CSS_Device Failure • CSS_MWI • Call Forward Duration • Calling Line Presentation Bit • Calling Name Presentation Bit • Calling Party Prefix Digits • Connected Line Presentation Bit • Connected Name Presentation Bit • Device Failure DN • Directory Number • Forward All CSS • Forward All Destination • Forward Busy External CSS • Forward Busy External Destination • Forward Busy Internal CSS • Forward Busy Internal Destination • Forward No Answer Extern
Generate phone reports REVIEW DRAFT - CISCO CONFIDENTIAL • Line Description • Line Network Hold MOH Audio Source • MLPP No Answer Ring Duration (Seconds) • Route Partition • Secondary Call Forward All CSS • Target CSS • Target Destination • User Hold MOH Audio Source • Party Entrance Tone • Log Missed Calls • Park Monitor Forward No Retrieve External Destination • Park Monitor Forward No Retrieve Internal Destination • Park Monitor Forward No Retrieve Internal Voice Mail • Park Monitor Forward No Retrieve
Generate phone reports REVIEW DRAFT - CISCO CONFIDENTIAL What to Do Next Complete the report generation procedure. Go to Generate phone reports, on page 167. Refer to Report log files section. Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
Generate phone reports REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 13 Phone migrations Using Cisco Unified Communications Manager Bulk Administration (BAT), you can migrate a group of phones from Skinny Client Control Protocol (SCCP) to Session Initiation Protocol (SIP). • Migrate phone from SCCP to SIP, page 175 • Topics related to phone migration, page 177 Migrate phone from SCCP to SIP You can migrate phones from SCCP to SIP. During the SCCP to SIP migration, only SIP specific default values in the phone report get migrated.
Migrate phone from SCCP to SIP REVIEW DRAFT - CISCO CONFIDENTIAL • Authentication String • Location • Phone Load Name • Security Profile Step 3 From the second Find Phone where drop-down list box, choose one of the following criteria: • begins with • contains • is exactly • ends with • is empty • is not empty Step 4 Specify the appropriate search text, if applicable, then click Find. To further define your query, check the check box corresponding to Search Within Results Using drop-down list box.
Topics related to phone migration REVIEW DRAFT - CISCO CONFIDENTIAL What to Do Next After submitting a job for migrating phones from SCCP to SIP, make sure that you reset these phones. Reset phones by using Bulk Administration > Phones > Reset/Restart Phones > Query. Draft comment: Author question: previously was stated that the migration process took care of reset and that no manual reset was required. (Note was moved to context) Clarification needed.
Topics related to phone migration REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 14 Intercom additions and updates The Intercom feature allows one user to call another user, and that call automatically gets answered with one-way media from caller to called party, regardless of whether the called party is busy or idle. You can use the Add/Update Intercom utility to add or update intercoms in bulk to Cisco Unified Communications Manager server.
Add Intercom DNs REVIEW DRAFT - CISCO CONFIDENTIAL • begins with • contains • ends with • is exactly • is empty • is not empty Step 4 Step 5 Step 6 Specify the appropriate search text in the text field, if applicable. Tip To find all Intercom DNs that are registered in the database, click Find without entering any search text. To further define your query, you can choose AND or OR to add multiple filters and repeat Step 2, on page 179 and Step 3, on page 179. Click Find.
Intercom DN update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Step 2 Step 3 Step 4 Step 5 The Bulk UDP Intercom DN Insert window displays. In the File Name drop-down list box, choose the CSV data file that you created for this specific bulk transaction. In the Phone Template Name drop-down list box, choose the BAT Phone template that you created for this type of bulk transaction.
Intercom DN update field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description ASCII Alerting Name This field provides the same information as the Alerting Name field, but you must limit input to ASCII characters. Devices that do not support Unicode (internationalized) characters display the content of the Alerting Name ASCII field. Intercom Directory Number Settings Calling Search Space Choose the calling search space to which this group of phones/ports should belong.
PART IV Users • User additions, page 185 • User templates, page 191 • User Insertions, page 199 • User updates, page 201 • User deletions, page 211 • User record exports, page 215 • Password and PIN resets, page 219 • User report generation, page 223 • Line appearance, page 225 • End user CAPF profiles, page 229
CHAPTER 15 User additions This chapter describes how to manage user records and work with user combinations, such as phones and users or CTI ports and user records in the Cisco Unified Communications Manager LDAP database.
Add users REVIEW DRAFT - CISCO CONFIDENTIAL Add users You must create a CSV data file to add new users in bulk to the Cisco Unified Communications Manager database using the BAT spreadsheet. For users who have applications that require a CTI port, such as Cisco IP SoftPhone, BAT can associate CTI ports to existing users. Procedure Step 1 Step 2 Create a comma separated values (CSV) data file to define individual values for each user that you want to add.
BAT spreadsheet user data field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Step 3 Step 4 To open the BAT spreadsheet, locate and double-click BAT.xlt file. When prompted, click Enable Macros to use the spreadsheet capabilities. To add users, click the Users tab at the bottom of the spreadsheet. Complete all mandatory fields and any relevant optional fields. Each column heading specifies the length of the field and whether it is required or optional.
BAT spreadsheet user data field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Middle Name Enter the middle name, up to 64 characters, of the phone user. Last Name Enter the last name, from 1 to 64 characters, of the phone user. User ID Enter the last name, from 1 to 128 characters, of the phone user. Password Enter the password, up to 128 characters, that the user needs to access the Cisco IP Phone Configuration window.
BAT spreadsheet user data field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Primary Extension This field displays after the user is added and represents the primary database number for the user. You choose no primary line when you associate devices to the user. Users can have multiple lines on their phones. Associated PC This field, which is required for Cisco SoftPhone and Cisco Unified Communications Manager Attendant Console users, displays after the user is added.
Topics related to user additions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description User Group Enter the user group to which the user belongs. Note Directory URI The User Group field(s) displays when the Number of User Groups field, at the extreme right in the spreadsheet, is set to greater than zero. Enter the primary directory URI that you want to associate to this user’s primary extension. Follow the username@host format. Enter a username of up to 47 alphanumeric characters.
CHAPTER 16 User templates This chapter provides information about using Cisco Unified Communications Manager Bulk Administration (BAT) user templates to define the common user attributes to add a group of new users.
Create new BAT user template REVIEW DRAFT - CISCO CONFIDENTIAL • Department From the second Find User Template where drop-down list box, choose one of the following criteria: • begins with • contains • is exactly • ends with • is empty • is not empty Step 3 Specify the appropriate search text, if applicable, and click Find. Tip To find all User Templates that are registered in the database, click Find without entering any search text.
Copy BAT user template REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Step 3 Find the user template that you want to modify. In the User Template Configuration window, add, change, or remove settings in the template. See Table 12: Field descriptions for a user template in BAT, on page 194 for field descriptions. After you have modified the settings to update the template, click Save.
BAT user template field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Find the user template that you want to delete. In the User Template Configuration window, verify that this is the template that you want to delete and click Delete. Note You can also delete the user template from the Find and List User Templates window. Check the check box next to the template that you want to delete and click Delete Selected. A message displays that asks you to confirm the delete operation.
BAT user template field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description User Locale Choose the language and country set that you want to associate with this user from the drop-down list. Your choice determines which cultural-dependent attributes exist for this user and which language displays in the Unified CM user windows and phones.
BAT user template field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Digest Credentials When you configure digest authentication for phones that are running SIP, Cisco Unified Communications Manager challenges the identity of the phone every time that the phone sends a SIP request to Cisco Unified Communications Manager. The digest credentials that you enter in this field get associated with the phone when you choose a digest user in the Phone Configuration window.
BAT user template field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
BAT user template field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 17 User Insertions This chapter provides information to use Cisco Unified Communications Manager Bulk Administration (BAT) to add a group of users to the Cisco Unified Communications Manager database. Note This feature supports only custom files that are saved with the UTF-8 encoding format.
Topics related to user insertions REVIEW DRAFT - CISCO CONFIDENTIAL Note When you are inserting users by using an exported BAT file, you might get errors stating “User ID already exists” for some users that were exported in more than one file. For example, a list of first line managers and a list of users might both include the same manager user ID. Procedure Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Choose Bulk Administration > Users > Insert Users.
CHAPTER 18 User updates This chapter provides information about updating existing user records in the Cisco Unified Communications Manager database.
Update user information using CSV data file REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Create a CSV data file to define individual values for each user that you want to update. Use Unified CM BAT to insert the updated user records that are in the Unified CM database.
Update user information using CSV data file REVIEW DRAFT - CISCO CONFIDENTIAL where represents the precise date and time that the file was created. The system saves the file with a default filename to C:\XlsDataFiles\, or you can save the file to another existing folder on your local workstation. You can rename the CSV formatted data file after you save the exported file to your local workstation. If you enter a comma in one of the fields, BAT.
Update user information using CSV data file REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics Topics related to user updates, on page 210 Upload and download files, on page 17 Upload file to server, on page 19 BAT spreadsheet update user data field descriptions The following table provides the field descriptions for updating user details in the BAT spreadsheet.
Update user information using CSV data file REVIEW DRAFT - CISCO CONFIDENTIAL Field Description PIN Enter the personal identification number (PIN), up to 128 numerals, to be used for extension mobility. You must enter a PIN either in the CSV data file or by using the BAT user interface during user template addition. If you want to apply individual PINs for each user or groups of users, specify the PIN in the CSV data file.
Update User Information in Cisco Unified Communications Manager Directory REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Digest Credentials When you configure digest authentication for phones that are running SIP, Unified CM challenges the identity of the phone every time the phone sends a SIP request to Unified CM. The digest credentials that you enter in this field is associated with the phone when you choose a digest user in the Phone Configuration window.
User update settings REVIEW DRAFT - CISCO CONFIDENTIAL User update settings Values that appear in some fields display from Unified CM. You must configure these values by using Unified CM Administration. Note Tip Be aware that some fields have two check boxes. The first check box determines if you need to update the field; the second check box determines the value (checked or unchecked) to use for the field.
User update settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Job Description Enter an appropriate job description. Run Immediately Select this radio button to schedule and immediately activate the update users job. Run Later (To schedule and activate this job, use Job Scheduler page.) Click this radio button to schedule and activate the update users job at a later time.
User update settings REVIEW DRAFT - CISCO CONFIDENTIAL • is exactly • ends with • is empty • is not empty Step 4 Step 5 Specify the appropriate search text, if applicable. Tip To find all users that are registered in the database, select Find without entering any search text. Tip To further define your query and to add multiple filters, click the plus (+) button and repeat step 2 and step 3. Select Find. A list of discovered users appears.
Topics related to user updates REVIEW DRAFT - CISCO CONFIDENTIAL Note Use the Job Scheduler option in the Bulk Administration main menu to schedule and activate this job.
CHAPTER 19 User deletions This chapter provides information to delete a group of users from the Cisco Unified Communications Manager directory. You can locate existing user records to delete using either a query search or a custom file. • Delete users using query, page 211 • Delete users using custom file, page 212 Delete users using query You can create a query filter to locate the user records for the users that you want to delete. Caution The delete action is final.
Delete users using custom file REVIEW DRAFT - CISCO CONFIDENTIAL • is exactly • ends with • is empty • is not empty Step 3 Step 4 Step 5 Specify the appropriate search text, if applicable. Tip To find all users that are registered in the database, click Find without entering any search text. To further define your query and to add multiple filters, check the Search Within Results check box, choose AND or OR from the drop-down box, and repeat Step 2, on page 211 and Step 3, on page 212. Click Find.
Delete users using custom file REVIEW DRAFT - CISCO CONFIDENTIAL Note Caution Do not use the insert or export transaction files that are created with bat.xlt for the delete transaction. Instead, you must create a custom file with details of the user records that need to be deleted. Use only this file for the delete transaction. In this custom delete file, you do not need a header, and you can enter values for user ID. The delete action is final. You cannot retrieve deleted records.
Delete users using custom file REVIEW DRAFT - CISCO CONFIDENTIAL Upload and download files, on page 17 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 20 User record exports When you use Cisco Unified Communications Manager Bulk Administration (BAT) to export user records, the export utility sorts users according to the organizational hierarchy in the database. From the Exports Users Configuration window, if Default User Format is selected from the File Format drop-down list box. the export utility only exports the default user device profile that is associated with a user.
Export user records REVIEW DRAFT - CISCO CONFIDENTIAL • Manager • Department Step 3 In the second drop-down list box, choose from the following options: • begins with • contains • is exactly • ends with • is empty • is not empty Step 4 In the search field/list box, enter the value that you want to locate, such as a specific name or User ID. Note To choose users from more than one department, enter multiple departments in this field.
Topics related to user record exports REVIEW DRAFT - CISCO CONFIDENTIAL Topics related to user record exports, on page 217 Upload and download files, on page 17 Topics related to user record exports • BAT log files, on page 571 • Upload and download files, on page 17 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
Topics related to user record exports REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 21 Password and PIN resets This chapter provides information about how to reset user passwords used to log on to the Cisco Unified IP Phone User Options window and the extension mobility feature PINsused to log in to Cisco Unified IP Phones. • Reset passwords and PINs, page 219 Reset passwords and PINs You can reset the password that users use when they log on to the Cisco Unified IP Phone User Options window.
Reset passwords and PINs REVIEW DRAFT - CISCO CONFIDENTIAL • Middle Name • Last Name • Manager • Department From the second Find User where drop-down list box, choose one of the following criteria: • begins with • contains • is exactly • ends with • is empty • is not empty Step 4 Step 5 Step 6 Specify the appropriate search text, if applicable, and click Find. Note To choose users from more than one department, enter multiple departments separated with a comma in this field.
Reset passwords and PINs REVIEW DRAFT - CISCO CONFIDENTIAL Step 9 In the Job Information area, enter the Job description. Step 10 Choose a method to change passwords or PINs. Do one of the following: a) Click Run Immediately to change passwords or PINs immediately. b) Click Run Later to change them at a later time. Step 11 To create a job for resetting passwords or PINs, click Submit. Step 12 To schedule and activate this job, use the Job Scheduler option in the Bulk Administration main menu.
Reset passwords and PINs REVIEW DRAFT - CISCO CONFIDENTIAL Step 3 Step 4 In the In Custom File drop-down list box, choose the filename for the custom file. In the Job Information area, enter the Job description. Step 5 Choose a method to change passwords or PINs. Do one of the following: a) Click Run Immediately to change passwords or PINs immediately. b) Click Run Later to change them at a later time. Step 6 Step 7 To create a job for resetting passwords or PINs, click Submit.
CHAPTER 22 User report generation Cisco Unified Communications Manager Bulk Administration (BAT) provides reports to help you manage records effectively. You can create and save reports that provide information about phones, users, user device profiles, managers and assistants, and gateway records. You can save these reports with a filename and store them in a folder on Cisco Unified Communications Manager first node to review and print.
Generate user reports REVIEW DRAFT - CISCO CONFIDENTIAL Step 4 In the search field box, enter the value that you want to locate, such as the exact user ID or the last name of a user. You can add multiple values to the search field box by separating them with a comma as shown in this example: JohnJ, PaulP, SueS, JoeJ To generate a report for all users that are registered in the database, click Find without entering any search text. Click Find. A list of discovered user records displays.
CHAPTER 23 Line appearance This chapter provides information to use the Line Appearance menu in BAT to view, export, and update line appearances. A line appearance is the linkage of a line to a device. The end user is now linked to a line appearance rather than a line. The system did not provide detailed presence information about relationships such as shared lines to Cisco Unified Presencepreviously, which led to inaccurate or incomplete presence state.
Export line appearances REVIEW DRAFT - CISCO CONFIDENTIAL • From the second drop-down list box, choose a search pattern. • Specify the appropriate search text, if applicable. Note To add additional search criteria click the + button. When you add criteria, the system searches for a record that matches all criteria that you specify. To remove criteria, click the – button to remove the last added criteria or click the Clear Filter button to remove all added search criteria. Step 3 Click Find.
Update line appearances REVIEW DRAFT - CISCO CONFIDENTIAL Step 5 In the Job Information area, enter the Job description. Step 6 Choose an export method. Do one of the following: a) Click Run Immediately to export line appearances immediately. b) Click Run Later to export line appearances at a later time. Step 7 To create a job for generate reports, click Submit. To schedule and/or activate this job, use the Job Scheduler option in the Bulk Administration main menu.
Update line appearances REVIEW DRAFT - CISCO CONFIDENTIAL a) If you want to update the line appearance for Cisco Unified Presenceusers only, check the Update line appearance for CUP users only check box. b) If you want to disassociate the line appearance, check the Disassociate line appearances check box. Step 4 In the Job Information area, enter the Job description. Step 5 Choose a method to update line appearances.
CHAPTER 24 End user CAPF profiles This chapter provides information about using Cisco Unified Communications Manager Bulk Administration Tool to add CAPF Profiles to the existing end users in the Cisco Unified Communications Manager database.
Delete end user CAPF profile REVIEW DRAFT - CISCO CONFIDENTIAL The Insert End User CAPF Profile Configuration window displays. Step 2 Step 3 Step 4 From the File Name drop-down list box, choose the CSV data file that you created for this specific bulk transaction. To overwrite the existing CAPF Profile settings with the information that is contained in the file that you want to insert, select the Override the existing configuration check box. In the Job Information area, enter the job description.
Export end user CAPF profile REVIEW DRAFT - CISCO CONFIDENTIAL The Delete End User CAPF Profile Configuration window displays. Step 2 Step 3 Step 4 Step 5 Step 6 From the Delete End User CAPF Profile where End User ID/ Instance ID in custom file drop-down list box, choose the file that you uploaded for deleting end user CAPF profile. Click Find. The Job Information section displays along with the selected end user CAPF profile.
BAT spreadsheet end user CAPF profile field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL All matching records display. You can change the number of items that display on each page by choosing a different value from the Rows per Page drop-down list box. To find all users that are registered in the database, click Find without entering any search text. From the list of records that display, click the link for the record that you want to view. The window displays the record that you choose. Click Next.
BAT spreadsheet end user CAPF profile field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Certificate Operation Enter one of the following options: • No Pending Operation—Displays when no certificate operation is occurring. This is the default setting for certificate operation. • Install/Upgrade—Installs a new or upgrades an existing locally significant certificate for the application.
BAT spreadsheet end user CAPF profile field descriptions REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
PART V Phones and users • Phones with users, page 237 • Phones and users file formats, page 239 • Phone and user validations, page 241 • Phone and user insertions, page 243
CHAPTER 25 Phones with users This chapter provides information about using Cisco Unified Communications Manager Bulk Administration to add a group of users and their phones on a Cisco Unified Communications Manager server in one bulk transaction. You have two options for creating a CSV data file for the phones: • Use the BAT spreadsheet (BAT.xlt) and export the data to the CSV format. • Use a text editor to create a text file in CSV format (for experienced users).
Add phones with users using the BAT spreadsheet REVIEW DRAFT - CISCO CONFIDENTIAL • See the Validate phones and user records, on page 241. Step 4 Insert phones with users records. • See the Insert phones with users into Cisco Unified Communications Manager, on page 243. Add phones with users using the BAT spreadsheet Create a CSV data file for adding phones and users in bulk. Procedure Step 1 Step 2 Step 3 Step 4 To open the BAT spreadsheet, locate and double-click BAT.xlt file. You can download a BAT.
CHAPTER 26 Phones and users file formats This chapter provides information to update phones and users file formats using a comma separated values (CSV) data file. • Add phone and user file format, page 239 • Topics related to phone and user file formats, page 240 Add phone and user file format You can add the phone and user file format with a text-based CSV data file. After the CSV data file is created, you need to associate the file format with the text-based CSV data file.
Topics related to phone and user file formats REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics BAT log files, on page 571 Scheduling Jobs, on page 561 Topics related to phone and user file formats, on page 240 Topics related to phone and user file formats • Add phones with users using the BAT spreadsheet, on page 238 • Phones with users combinations file format, on page 587 • BAT log files, on page 571 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 27 Phone and user validations You can use Cisco Unified Communications Manager Bulk Administration (BAT) to add a group of users and their phones on a Cisco Unified Communications Manager server in one bulk transaction. Two options exist for creating a CSV data file for the phones: • Use the BAT spreadsheet (BAT.xlt) and export the data to the CSV format. • Use a text editor to create a text file in CSV format (for experienced users).
Topics related to phone and user validation REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Choose Bulk Administration > Phones and Users > Validate Phones/Users. The Validate Phones/Users Configuration window displays. Step 2 Step 3 Step 4 Step 5 In the File Name field, choose the CSV data file that you created for this specific bulk transaction. In the Phone Template Name field, choose the BAT phone template that you created for this bulk transaction.
CHAPTER 28 Phone and user insertions This chapter provides information to add a group of phones and users to the Cisco Unified Communications Manager database and directory. • Insert phones with users into Cisco Unified Communications Manager, page 243 • Topics related to phone and user insertion, page 244 Insert phones with users into Cisco Unified Communications Manager You can add a group of phones and users to the Cisco Unified Communications Manager database and directory.
Topics related to phone and user insertion REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Choose Bulk Administration > Phones & Users > Insert Phones with Users. The Insert Phones/Users window displays. Step 2 Step 3 In the File Name field, choose the CSV data file that you created for this bulk transaction. In the Phone Template Name field, choose the BAT phone template that you used for this transaction.
PART VI Managers and assistants • Cisco Unified Communications Manager Assistant, page 247 • Manager and assistant insertions, page 261 • Manager and assistant deletions, page 265 • Manager deletions, page 267 • Assistant deletions, page 271 • Manager and assistant report generation, page 275
CHAPTER 29 Cisco Unified Communications Manager Assistant This chapter provides information about setting up manager and assistant phones with either shared lines or proxy lines for the Cisco Unified Communications Manager Assistant. Information is also provided for adding and updating manager-assistant associations using a BAT spreadsheet, and for creating default and custom CSV data files for manager-assistants.
Phones and Lines for Cisco Unified Communications Manager Assistant REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics Set up phones in proxy line mode for Cisco Unified Communications Manager Assistant, on page 248 Set up phones in shared line mode for Cisco Unified Communications Manager Assistant, on page 254 Insert manager-assistant associations to Cisco Unified Communications Manager, on page 261 Set up phones in proxy line mode for Cisco Unified Communications Manager Assistant To prepare for configur
Phones and Lines for Cisco Unified Communications Manager Assistant REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Assistant Manager phone template default settings The following table lists the default settings for the Unified CM Assistant manager phone template.
Phones and Lines for Cisco Unified Communications Manager Assistant REVIEW DRAFT - CISCO CONFIDENTIAL Field Default Value Line 7 Intercom line (On Expansion Module) • CSS = Generated_CSS_I_E • Partition = Generated_Everyone • Also configure auto answer with headset option. Manager and assistant proxy line configurations BAT assigns Unified CM Assistant line configurations by mapping the primary manager lines on the phone to proxy lines on the assistant phone.
Phones and Lines for Cisco Unified Communications Manager Assistant REVIEW DRAFT - CISCO CONFIDENTIAL number of available lines. For example, a manager phone has two primary lines. The first assistant, who is listed in the CSV data file, has only one available line. Consequently, BAT associates only one primary line for the manager and one proxy line on all the assistant phones that are listed in the CSV record.
Phones and Lines for Cisco Unified Communications Manager Assistant REVIEW DRAFT - CISCO CONFIDENTIAL Number of Available Lines Configuration More than three lines Line 1—Primary line Line 2—Proxy line Last line gets configured as the intercom line All other lines get configured as proxy lines Seven lines Line 1—Primary line (Default Unified CM Assistant assistant phone template) Line 2 through line 6 can get configured as proxy lines to support up to five managers.
Phones and Lines for Cisco Unified Communications Manager Assistant REVIEW DRAFT - CISCO CONFIDENTIAL phone. For instance, BAT does not allow you to create an association between a manager that has a phone with four configured primary lines and an assistant with only three available lines. Set up proxy lines on new manager and assistant phones for Cisco Unified Communications Manager Assistant You can set up new Unified CM Assistant manager and assistant phones to use proxy lines.
Phones and Lines for Cisco Unified Communications Manager Assistant REVIEW DRAFT - CISCO CONFIDENTIAL Step 3 Create the CSV data file for manager phones and another file for assistant phones using one of these options: a) Use the BAT spreadsheet and choose the Add Lines tab. b) Use a text editor and use the manager or assistant template fields as a guide. What to Do Next You can set up manager and assistant lines on existing phones.
Phones and Lines for Cisco Unified Communications Manager Assistant REVIEW DRAFT - CISCO CONFIDENTIAL Manager phone settings for shared line mode When you create the BAT template to add new or update existing manager phones with shared lines, use the following phone settings: • Assign the Softkey template: Standard Shared Mode Manager. • Add primary lines to share with assistants, if needed. • Set up the voice-messaging profile on the primary line. • Add an incoming intercom line (optional).
CSV Data File for manager-assistant associations REVIEW DRAFT - CISCO CONFIDENTIAL Manager and assistant shared line configurations BAT associates Cisco Unified CM Assistant line configurations to shared lines that are assigned to the manager and the assistant phones. You set the shared line mode in the manager’s configuration when associating managers with assistants. In shared line mode, the manager line corresponds to a shared line on the assistant phone.
CSV Data File for manager-assistant associations REVIEW DRAFT - CISCO CONFIDENTIAL When you create an association for a new manager, you need to enter a device name. When you update a manager with an existing Unified CM Assistant record, consider these fields optional. BAT does not allow you to assign the intercom line of a manager to a proxy line for an assistant if the number of manager lines is greater than or equal to three.
CSV Data File for manager-assistant associations REVIEW DRAFT - CISCO CONFIDENTIAL Create default manager-assistant CSV data files Use the BAT spreadsheet to create a CSV data file for inserting, updating, or deleting default manager-assistant associations for both proxy and shared mode. After you have finished editing all the fields in the BAT spreadsheet, you can export the content to a CSV formatted data file.
CSV Data File for manager-assistant associations REVIEW DRAFT - CISCO CONFIDENTIAL b) To delete a manager or an assistant from a manager-assistant association, click Delete. Step 7 To transfer the data from the BAT spreadsheet into a CSV data file, click Export to BAT Format. Tip For information on how to read the exported CSV data file, click the link to View Sample File in theInsert Managers/Assistants window in BAT.
Topics related to CVS data files for manager-assistant REVIEW DRAFT - CISCO CONFIDENTIAL • Proxy Line DN#—Enter the directory number for the assistant proxy line. • Manager Line DN#—Enter the directory number for the manager primary line. The # symbol represents the number of proxy lines that are associated to a manager. Step 5 To transfer the data from the BAT spreadsheet into a CSV data file, click Export to BAT Format button.
CHAPTER 30 Manager and assistant insertions This chapter provides information to use Cisco Unified Communications Manager Bulk Administration (BAT) to manage the Cisco Unified Communications Manager Assistant feature in Cisco Unified Communications Manager. BAT allows you to add IP phones for managers and assistants with either proxy lines or shared lines. The Cisco Unified CM Assistant feature works with several Cisco Unified IP Phone models and device profiles.
Insert manager-assistant associations to Cisco Unified Communications Manager REVIEW DRAFT - CISCO CONFIDENTIAL Before You Begin 1 Make sure that you have configured manager and assistant phones using one of the following two procedures: • Set up phones in proxy line mode for Cisco Unified Communications Manager Assistant, on page 248 • Set up phones in shared line mode for Cisco Unified Communications Manager Assistant, on page 254 2 You must have a data file in comma separated value (CSV) format that con
Topics related to manager and assistant insertion REVIEW DRAFT - CISCO CONFIDENTIAL CSV Data File for manager-assistant associations, on page 256 Scheduling Jobs, on page 561 Topics related to manager and assistant insertion, on page 263 Topics related to manager and assistant insertion • Set up phones in proxy line mode for Cisco Unified Communications Manager Assistant, on page 248 • Set up phones in shared line mode for Cisco Unified Communications Manager Assistant, on page 254 • CSV Data File for man
Topics related to manager and assistant insertion REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 31 Manager and assistant deletions This chapter provides information to use Cisco Unified Communications Manager Bulk Administration (BAT) to delete a specific manager-assistant association from the Cisco Unified Communications Manager database.
Delete specific manager-assistant associations from Cisco Unified Communications Manager REVIEW DRAFT - CISCO CONFIDENTIAL • Delete associated managers for one assistant Step 4 In the Job Information area, enter the Job description. Step 5 Choose a delete method. Do one of the following: a) Click Run Immediately to delete the manager-assistant associations immediately. b) Click Run Later to delete the manager-assistant associations at a later time.
CHAPTER 32 Manager deletions This chapter provides information to delete managers with all their manager-assistant associations from the Cisco Unified Communications Manager database and LDAP Directory. You can use either a query search or a custom file to locate existing records to delete.
Manager deletions from Cisco Unified Communications Manager REVIEW DRAFT - CISCO CONFIDENTIAL • Last Name • Department From the second Find Managers where drop-down list box, choose one of the following criteria: • begins with • contains • is exactly • ends with • is empty • is not empty Step 3 Specify the appropriate search text, if applicable, then click Find. Tip To find all managers that are registered in the database, click Find without entering any search text.
Manager deletions from Cisco Unified Communications Manager REVIEW DRAFT - CISCO CONFIDENTIAL Delete manager associations using custom file You can delete managers associations from the Cisco Unified Communications Manager database using a custom file that you create using a text-editor. Use the custom file to locate manager associations that you want to delete. Attention Do not use the insert or export transaction files that are created with bat.xlt for the delete transaction.
Topics related to manager deletions REVIEW DRAFT - CISCO CONFIDENTIAL Topics related to manager deletions • Delete specific manager-assistant associations from Cisco Unified Communications Manager, on page 265 • Assistant deletions from Cisco Unified Communications Manager, on page 271 • BAT log files, on page 571 • Upload file to server, on page 19 • Scheduling Jobs, on page 561 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 33 Assistant deletions This chapter provides information to delete assistants from the Cisco Unified Communications Manager database and LDAP Directory. You can use either a query search or a custom file to locate existing records to delete.
Assistant deletions from Cisco Unified Communications Manager REVIEW DRAFT - CISCO CONFIDENTIAL From the second Find Assistants where drop-down list box, choose one of the following criteria: • begins with • contains • is exactly • ends with • is empty • is not empty Step 3 Specify the appropriate search text, if applicable, then click Find. Tip To find all assistants that are registered in the database, click Find without entering any search text.
Assistant deletions from Cisco Unified Communications Manager REVIEW DRAFT - CISCO CONFIDENTIAL Attention Do not use the insert or export transaction files that are created with bat.xlt for the delete transaction. Instead, you must create a custom file with details of the assistant association records that need to be deleted. Use only this file for the delete transaction. Before You Begin 1 Create a custom text-based CSV data file that lists user IDs for assistants that you want to delete.
Assistant deletions from Cisco Unified Communications Manager REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 34 Manager and assistant report generation This chapter provides information about generating reports for Cisco Unified CM Assistant managers and assistants. The reports follow a fixed format. You can generate a report by specifying a set of query options for either managers or assistants.
Generate reports for Cisco Unified Communications Manager Assistant managers and assistants REVIEW DRAFT - CISCO CONFIDENTIAL • Last Name • Department b) In the second drop-down list box, choose from the following options: • begins with • contains • is exactly • ends with • is empty • is not empty c) In the search field box, enter the value that you want to locate, such as the exact user ID or the last name of a user, and click Find.
Report log files REVIEW DRAFT - CISCO CONFIDENTIAL Report log files BAT generates log files for each report transaction and stores them on the first node of Cisco Unified Communications Manager server. You can find a link to log files from the Job Configuration window for any job that generated a report. Click the link in the Log File Name column that corresponds to the job with the log file you want to view.
Topics related to manager assistant report generation REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
PART VII User device profiles • User device profiles, page 281 • User device profile templates, page 295 • User device profile file format, page 303 • User device profile file format addition, page 307 • User device profile validation, page 309 • UDP generation, page 311 • User device profile updates, page 315 • User device profile deletions, page 323 • User device profile exports, page 327 • Line attribute updates for devices and user device profiles, page 331 • UDP line additions, page 335 • UDP report
CHAPTER 35 User device profiles This chapter provides information about managing user device profiles. The User Device Profiles (UDP) option in Cisco Unified Communications Manager Bulk Administration (BAT) allows you to add or delete large numbers of user device profiles. In addition, you can add or update lines for user device profiles. The system uses UDPs in conjunction with the extension mobility feature.
Add user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL Step 3 Step 4 Choose Validate User Device Profiles. The User Device Profiles Validation window displays. Choose Insert User Device Profiles. The User Device Profiles Insert Configuration window displays.
Add user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL You can change the order of the items in the Selected Line and Device boxes. Choose an item and use the up arrow to move the field closer to the beginning of the list or chose the down arrow to move the item to the end of the list. Step 7 To modify the CSV data file format, click Create. A message asks whether you want to overwrite the existing CSV format. Click OK.
Add user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Description Enter a description such as “Conference Room A” or “John Smith” to help identify the phone or device. The description can include up to 50 characters in any language, but it cannot include double-quotes ("), percentage sign (%), ampersand (&), back-slash (\), or angle brackets (<>).
Add user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Always Use Prime Line Enter one of the following options: • Off—When the phone is idle and receives a call on any line, the phone user answers the call from the line on which the call is received. • On—When the phone is idle (offhook) and receives a call on any line, the primary line gets chosen for the call. Calls on other lines continue to ring, and the phone user must select those other lines to answer these calls.
Add user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Display Enter the text that you want to display on the called party’s phone display, such as the user name (John Smith) or phone location (Conference Room 1). If this filed is left blank the system uses the value that is entered in the Directory Number field. The default language specifies English. Forward All CSS Choose the calling search space to use when a call is forwarded to the specified destination.
Add user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Forward No Answer Internal CSS Choose the calling search space to use a call from an internal number is forwarded to the specified destination. The setting displays only if it is configured in the system. This setting applies to all devices that are using this directory number.
Add user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Calling Search Space Forward on Failure External/Internal (CTI ports only) Enter the calling search space to use when a call from an internal or external call is forwarded to the specified destination. The setting appears only if it is configured in the system. This setting applies to all devices that are using this directory number.
Add user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Log Missed Calls This field allows you to turn this feature on or off. Enter ‘T’ to enable Cisco Unified Communications Manager to log missed calls in the call history for that directory number on the phone. Enter ‘F’ to disable this feature.
Add user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Voice Mail Profile Enter this parameter to make the pilot number the same as the directory number for this line. This action proves useful if you do not have a voice-messaging server configured for this phone. Line Calling Search Space Enter partitions that are searched for numbers that are called from this directory number.
Add user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Target CSS (MLPP) From the drop-down list box, choose the calling search space to associate with the alternate party target (destination) number. No Answer Ring Duration (MLPP) Enter the number of seconds (between 4 and 30) after which an MLPP precedence call will be directed to this directory number’s alternate party if this directory number and its call forwarding destination have not answered the precedence call.
Add user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Message Waiting Lamp Policy Use this field to configure the handset lamp illumination policy. Choose one of the following options: • Use System Policy (The directory number refers to the service parameter “Message Waiting Lamp Policy” setting.
Topics related to user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL Field Description URI (1-5) on Directory Number Enter a directory URI to associate with the directory number for this phone. Follow the username@host format. Enter a username of up to 47 alphanumeric characters. For the host address, enter an IPv4 address or fully qualified domain name. Note Within Cisco Unified CM Administration, you can enter directory URIs with embedded double quotes or commas.
Topics related to user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 36 User device profile templates This chapter provides information to create and modify user device profiles.
Create Bulk Administration Tool (BAT) template for user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL • begins with • contains • is exactly • ends with • is empty • is not empty Step 3 Specify the appropriate search text, if applicable, and click Find. Tip To find all UDP templates that are registered in the database, click Find without entering any search text.
User device profile template fields descriptions in BAT spreadsheet REVIEW DRAFT - CISCO CONFIDENTIAL Step 5 Step 6 Step 7 Step 8 Check the Ignore Presentation Indicators (Internal Calls Only) check box, as needed. Check the Do Not Disturb check box if you need the DND feature to be enabled. Choose the DND option from the DND Option drop down list box. Choose the DND incoming call alert option from the DND Incoming Call Alert drop down list box.
User device profile template fields descriptions in BAT spreadsheet REVIEW DRAFT - CISCO CONFIDENTIAL Field Description User Hold Audio Source Enter the user hold audio source that this group of IP phones or CTI ports should use. The user hold audio source identifies the audio source from which music is played when a user places a call on hold. User Locale Enter the country and language set that you want to associate with this group of IP phones.
User device profile template fields descriptions in BAT spreadsheet REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Always Use Prime Line Enter the Always Use Prime Line setting that you want to use from the following values: • On • Off • Default Always Use Prime Line for Voice Message Enter the Always Use Prime Line for Voice Message setting that you want to use from the following values: • On • Off • Default MLPP Indication To specify whether the device can play precedence tones when a MLPP pr
Modify user device profile BAT template REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Login User ID Enter the login user ID for a default profile. After the user logs out from using the user device profile, the user device profile will automatically log in to this login user ID and use the default profile. Note You can obtain help in finding a valid login user ID by choosing the Select Login User ID link below the Login User ID field. A separate dialog box pops up.
Modify user device profile BAT template REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Find the UDP template you want to copy. From the list of displayed templates, click the template name you want to copy. The chosen template details display in the UDP Template Configuration window. You can also copy the template by clicking the icon in the Copy column corresponding to the template you want to copy. Verify that this is the template that you want to copy and click Copy.
Modify user device profile BAT template REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 37 User device profile file format This chapter provides information about configuring user device profile file formats for CSV data files that you create using a text editor. • User device profile file format setup, page 303 User device profile file format setup You can copy, modify, and delete user device profile file formats for CSV data files that you create using a text editor.
User device profile file format setup REVIEW DRAFT - CISCO CONFIDENTIAL • is exactly • ends with • is empty • is not empty Step 3 Step 4 Specify the appropriate search text, if applicable, and click Find. Tip To find all UDP templates that are registered in the database, click Find without entering any search text. A list of discovered templates displays by name of the file format. From the list of records, click the file format name that matches your search criteria.
User device profile file format setup REVIEW DRAFT - CISCO CONFIDENTIAL Step 8 To save your customized file format, click Save. The name of the file format displays in the UDP File Format Query window. Copy UDP file format You can copy an existing user device profile file format for the CSV data file. Procedure Step 1 Step 2 Find the UDP File Format you want to copy. In the Search Results area, click the file format name that you want to copy. The File Format Configuration window displays.
User device profile file format setup REVIEW DRAFT - CISCO CONFIDENTIAL a) Add new fields by choosing them from the Device Fields, Line Fields, or Intercom DN Fields box, and then clicking the arrow to move the chosen fields into the Selected Device Field Order, Selected Line Fields Order, or Selected Intercom Fields Order box.
CHAPTER 38 User device profile file format addition This chapter provides information to associate the user device file format with the text-based CSV data file. After you have entered all the values into the text-based CSV data file in the order that the file format specified, you need to upload the text-based CSV data file to the first node in Cisco Unified Communications Manager. You must then associate the file format with the text-based CSV data file.
Topics related to UDP file format creation REVIEW DRAFT - CISCO CONFIDENTIAL Topics related to UDP file format creation • Add user device profile file format, on page 307 • Upload file to server, on page 19 • Scheduling Jobs, on page 561 • BAT log files, on page 571 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 39 User device profile validation This chapter provides information to validate that the records in the user device profile CSV data file has all required fields, such as device profile name and directory number, and to check for discrepancies with the records in the first node database.
Topics related to user device profile validation REVIEW DRAFT - CISCO CONFIDENTIAL • Validate UDP All Details—If you are validating user device profile records from an export file that was generated by using the All Details option. Step 3 Step 4 Step 5 In the File Name field, choose the CSV data file that you created for this specific bulk transaction.
CHAPTER 40 UDP generation This chapter provides information to use Cisco Unified Communications Manager Bulk Administration (BAT) to set up extension mobility quickly by generating and inserting profiles for all IP phone users. BAT generates user device profiles for all phones, regardless of the number of devices that the user controls. For example, if a user controls two devices, BAT generates two separate user device profiles, one for each device and associates them to the same user.
Insert user device profiles for user devices REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Choose Bulk Administration > User Device Profiles > Insert User Device Profiles. The User Device Profiles Insert Configuration window displays. Step 2 Choose an insert method. Do one of the following: a) Click Insert User Device Profiles Specific Details radio button to insert UDP records that use a customized file format. Continue with Step 3, on page 312 and Step 4, on page 312.
Topics related to user device profile generation REVIEW DRAFT - CISCO CONFIDENTIAL Topics related to user device profile generation • Insert user device profiles for user devices, on page 311 • Scheduling Jobs, on page 561 • TAPS overview, on page 545 • BAT log files, on page 571 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
Topics related to user device profile generation REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 41 User device profile updates This chapter provides information to update the user device profile (UDP) settings, such as changing or adding the device pool, or calling search space for a group of similar user device profiles. You can locate the existing UDP records that you want to update using either a query search or a custom file.
Update UDPs using custom file REVIEW DRAFT - CISCO CONFIDENTIAL • ends with • is empty • is not empty Step 4 Step 5 Step 6 Specify the appropriate search text, if applicable. Tip To find all user device profiles that are registered in the database, click Find without entering any search text. To further define your query and to add multiple filters, check the Search Within Results check box, choose AND or OR from the drop-down box, and repeat Step 2, on page 315 and Step 3, on page 315. Click Find.
Choose update parameters REVIEW DRAFT - CISCO CONFIDENTIAL Step 2 The Find and List UDP window displays. From the Update Bulk UDP where drop-down list box, choose the type of custom file that you have created from the following criteria: • Profile Name • Description • Device Type • Device Protocol Step 3 Step 4 From the list of custom files, choose the filename of the custom file for this update. Click Find. Note Do not use the insert or export transaction files that are created with bat.
Choose update parameters REVIEW DRAFT - CISCO CONFIDENTIAL The BAT updates only those fields for which you have selected the update check box. In the Job Information area, enter the job description. Note Step 5 Step 6 Choose an activation method. Do one of the following: a) Click Run Immediately to schedule and activate user device profiles immediately. b) Click Run Later to schedule and activate user device profiles at a later time. Step 7 Click Submit to create a job for updating the records.
Choose update parameters REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Softkey Template Choose the softkey template to be used for all UDPs in this group. Privacy Choose the appropriate privacy option for the profile from the drop-down list box: • Off—Enables privacy for each device. • On—Disables privacy for each device. • Default—Applies the default privacy settings to the device.
Choose update parameters REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Join Across Lines From the drop-down list box, enable or disable the Join Across Lines feature for this device or choose Default to use the service parameter setting. • Off—This setting disables the Join Across Lines feature. • On—This setting enables the Join Across Lines feature. • Default—This setting uses the Join Across Lines setting that the service parameter specifies.
Choose update parameters REVIEW DRAFT - CISCO CONFIDENTIAL Field Description DND Incoming Call Alert From the drop-down list box, choose one of the following options: • None • Disable • Flash Only • Beep Only Extension Mobility Cross Cluster From the drop-down list box, choose the appropriate setting for this CSS group of UDPs. The Extension Mobility Cross Cluster CSS setting gets used as the device CSS of the remote phone when the user selects this device profile during EMCC login.
Choose update parameters REVIEW DRAFT - CISCO CONFIDENTIAL Field Description MLPP Preemption If available, this setting specifies whether a device that is capable of preempting calls in progress will use the capability when it places an MLPP precedence call. From the drop-down list box, choose a setting to assign to this device from the following options: • Default—This device inherits its MLPP preemption setting from its device pool.
CHAPTER 42 User device profile deletions This chapter provides information to delete a group of user device profiles (UDPs) from the Cisco Unified Communications Manager database. You can locate existing phone records that you want to delete using either a query search or a custom file.
Delete UDP using custom file REVIEW DRAFT - CISCO CONFIDENTIAL • begins with • contains • is exactly • ends with • is empty • is not empty Step 5 Step 6 Step 7 Specify the appropriate search text, if applicable. Tip To find all UDPs that are registered in the database, click Find without entering any search text.
Delete UDP using custom file REVIEW DRAFT - CISCO CONFIDENTIAL Note You cannot delete UDPs with shared lines by using a custom file. Note Do not use the insert or export transaction files that are created with bat.xlt for the delete transaction. Instead, you must create a custom file with details of the UDP records that need to be deleted. Use only this file for the delete transaction.
Topics related to UDP deletions REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics BAT log files, on page 571 Scheduling Jobs, on page 561 Topics related to UDP deletions, on page 326 Upload file to server, on page 19 Topics related to UDP deletions • Delete UDP using query, on page 323 • Delete UDP using custom file, on page 324 • Upload file to server, on page 19 • Scheduling Jobs, on page 561 • TAPS overview, on page 545 • BAT log files, on page 571 Cisco Unified Communications Manager Bulk Administrat
CHAPTER 43 User device profile exports This chapter provides information to export user device profile records. You can choose between two file format names when you are exporting user device profile records: • All User Device Profile Details: To export all the line attributes, services and User IDs that are associated with the user device profile.
Specific user device profile format REVIEW DRAFT - CISCO CONFIDENTIAL Field Types Exported Fields Line Fields Directory Number, Partition, Voice Mail Profile, Line CSS, AAR Group, Line User Hold Audio Source, Line Network Hold Audio Source, Auto Answer, Forward All to Voice Mail, Forward All Destination, Forward All CSS, Forward Busy External to Voice Mail, Forward Busy External Destination, Forward Busy External CSS, Forward No Answer External to Voice Mail, Forward No Answer External Destination, Forw
Export user device profile records REVIEW DRAFT - CISCO CONFIDENTIAL Export user device profile records You can export user device profiles from Cisco Unified Communications Manager Procedure Step 1 Choose one of the following options: a) Choose Bulk Administration > User Device Profiles > Export User Device Profiles > Specific Details. The Find and List User Device Profiles To Export window displays. b) Choose Bulk Administration > User Device Profiles > Export User Device Profiles > All Details.
Export user device profile records REVIEW DRAFT - CISCO CONFIDENTIAL Use the Job Scheduler option in the Bulk Administration main menu to schedule and/or activate this job. Related Topics BAT log files, on page 571 Scheduling Jobs, on page 561 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 44 Line attribute updates for devices and user device profiles This chapter provides information to use a query to update lines for devices and User Device Profiles. • Device and UDP line updates, page 331 • Update device and UDP lines using query, page 331 • Topics related to user device profile line updates, page 333 Device and UDP line updates You can use a query to update lines for devices and User Device Profiles.
Update device and UDP lines using query REVIEW DRAFT - CISCO CONFIDENTIAL • Directory Number • Route Pattern • Line Description • Calling Search Space (Phone) • Calling Search Space (Line) • Device Pool • Device Description • Line Position • Unassigned DN • Call Pickup Group Note To locate and delete orphaned directory numbers, use “Unassigned DN.
Topics related to user device profile line updates REVIEW DRAFT - CISCO CONFIDENTIAL If you want to change the type of query, click Back. Specify the setting that you want to update for all the records that you have defined in your query. You can choose multiple parameters to update. See BAT template phone line field descriptions, on page 58 for field descriptions. Note Values that display in some fields display from Cisco Unified Communications Manager.
Topics related to user device profile line updates REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 45 UDP line additions This chapter provides information to add lines to a group of existing user device profiles. When you use the BAT template to add new lines, you cannot change phone services or speed dials. Cisco Unified Communications Manager Bulk Administration (BAT) ignores those fields in the BAT template when you add lines to existing devices.
Add lines to existing UDPs using BAT spreadsheet REVIEW DRAFT - CISCO CONFIDENTIAL Step 2 Step 3 Step 4 Step 5 The UDP Add Lines Configuration window displays. In the File Name field, choose the CSV data file that you created for this bulk transaction. If you are changing the phone settings for existing phones in the template, check the Update the existing phone button template check box. The user device profile information also gets updated when this check box is checked.
UDP line field descriptions in BAT spreadsheet REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Step 3 Step 4 To open the BAT Spreadsheet, locate and double-click the BAT.xlt file. When prompted, click Enable Macros to use the spreadsheet capabilities. To display the fields, click the Add Lines tab at the bottom of the spreadsheet.
UDP line field descriptions in BAT spreadsheet REVIEW DRAFT - CISCO CONFIDENTIAL Table 25: Field descriptions for adding lines to UDPs using the BAT spreadsheet Field Description MAC Address/Device Enter the MAC address for phones, VGC virtual phones, and VGC phones. Enter Name a unique identifier for CTI ports and H.323 clients. Enter the device name for UDPs Line Index Enter a number between 1 and 34 for the line index of a phone.
UDP line field descriptions in BAT spreadsheet REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Forward No Coverage Enter the directory number or directory URI to which a call that is coming from an Internal internal number is forwarded when the phone does not have coverage. Note Party Entrance Tone This setting applies to any dialable phone number, including an outside destination unless restricted, and to all devices that are using this directory number.
Topics related to UDP line additions REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Park Monitor Reversion Timer This parameter determines the number of seconds that Cisco Unified Communications Manager waits before prompting the user to retrieve a call that the user parked. This timer starts when the user presses the Park softkey on the phone, and a reminder is issued when the timer expires.
CHAPTER 46 UDP report generation This chapter provides information to create and save user device profile reports. You can save these reports with a filename and store them in a folder on the first node server to review and print. • BAT report generation, page 341 • Generate user device profile reports, page 342 • Topics related to UDP report generation, page 343 BAT report generation Cisco Unified Communications Manager Bulk Administration (BAT) provides reports to help you manage records effectively.
Generate user device profile reports REVIEW DRAFT - CISCO CONFIDENTIAL Generate user device profile reports Use BAT to generate reports for User Device Profiles (UDP). The format of the reports for UDPs cannot be customized. Procedure Step 1 Choose Bulk Administration > User Device Profiles > Generate UDP Reports. The Find and List Device Profiles window displays.
Topics related to UDP report generation REVIEW DRAFT - CISCO CONFIDENTIAL Step 6 Click Next to choose details for your type of report. The Device Profile Report Configuration window displays and shows the Query that you chose. If you want to change the type of query, click Back. In the Report File Name field, enter your name for this report (required).
Topics related to UDP report generation REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 47 Intercom DN additions and updates for UDPs This chapter provides information to use the Add/Update Intercom utility to add or update intercoms in bulk for user device profiles in Cisco Unified Communications Manager server. The Intercom feature allows one user to call another user, and that call automatically gets answered with one-way media from caller to called party, regardless of whether the called party is busy or idle.
Add Intercom DNs to user device profiles REVIEW DRAFT - CISCO CONFIDENTIAL • ends with • is exactly • is empty • is not empty Step 4 Specify the appropriate search text in the text field, if applicable, and click Find. Tip To find all Intercom DNs that are registered in the database, click Find without entering any search text. To further define your query, you can choose AND or OR to add multiple filters and repeat Step 2, on page 345 and Step 3, on page 345.
Update Intercom DN field descriptions for UDPs REVIEW DRAFT - CISCO CONFIDENTIAL Step 5 Consider overriding the configuration settings as optional. In the Job Information area, enter the Job description. The default job description for this transaction specifies Insert Intercom DNs. Step 6 Choose when to add Intercom DNs. Do one of the following: a) Click Run Immediately to add Intercom DNs immediately. b) Click Run Later to add Intercom DNs at a later time.
Update Intercom DN field descriptions for UDPs REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Presence Group Used with the Presence feature, the SIP or SCCP device serves as a watcher because it requests status about the presence entity, for example, directory number, that is configured as a BLF speed dial button on the device.
PART VIII Gateways • Gateway templates, page 351 • Gateway file format, page 399 • Gateway insertions, page 405 • Cisco gateway deletions, page 415 • Cisco gateway report generation, page 419
CHAPTER 48 Gateway templates This chapter provides information to add and update existing Cisco gateways and ports in the Cisco Unified Communications Manager database using Cisco Unified Communications Manager Bulk Administration (BAT).
Cisco gateway additions REVIEW DRAFT - CISCO CONFIDENTIAL • T1 Primary Rate Interface (PRI) trunks for ISDN services in North America—Currently available only for Cisco VG200 gateways • E1 Primary Rate Interface (PRI) trunks for ISDN services in Europe—Currently available only for Cisco VG200 gateways.
Cisco gateway additions REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Step 3 Step 4 Create a Cisco Catalyst 6000 (FXS) gateway template. See the Create Cisco Catalyst 6000 (FXS) gateway template, on page 360. To define common values for a set of FXS ports, create a Cisco Catalyst 6000 (FXS) ports template. See the FXS/FXO port configuration field descriptions, on page 372. To define individual values for the FXS ports that you want to add, create a CSV data file.
Find gateway template REVIEW DRAFT - CISCO CONFIDENTIAL Add Cisco VG202 and Cisco VG204 gateway using BAT You must perform the following tasks to insert Cisco VG202 or VG204 gateway and ports to Cisco Unified Communications Manager. Before You Begin Before adding the VG202 or VG204 gateways to the Cisco Unified Communications Manager database, you must first configure the gateway by using the Cisco IOS software command line interface (CLI).
Add or edit gateway template REVIEW DRAFT - CISCO CONFIDENTIAL • Calling Search Space • Device Pool • Route Group Name • Device Type Step 3 From the second Find Gateways where drop-down list box, choose one of the following criteria: • begins with • contains • is exactly • ends with • is empty • is not empty Step 4 Step 5 Specify the appropriate search text, if applicable. Tip To find all gateways that are registered in the database, click Find without entering any search text.
Add or edit gateway template REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Choose Bulk AdministrationGatewaysGateway Template. The Find and List Gateway Template window displays. a) To edit an existing gateway template, see the Find gateway template, on page 354 and select the gateway that you want to edit. See the field descriptions for your gateway.
Add or edit gateway template REVIEW DRAFT - CISCO CONFIDENTIAL The Gateway Configuration window displays. Step 4 Step 5 Step 6 Enter values for all the fields. See VG200 gateway template field descriptions, on page 365. Click Save. When the insert completes, a new field displays on the pane.
Add or edit gateway template REVIEW DRAFT - CISCO CONFIDENTIAL Add FXS ports to VG200 gateway template You can use Foreign Exchange Station (FXS) ports to connect to any POTS device. Use this procedure to add FXS ports on a VG200 gateway template. Before You Begin You must add an VG200 gateway template before configuring ports. See the Create Cisco VG200 gateway template, on page 356 for instructions. Procedure Step 1 Step 2 Step 3 Find the gateway template to which you want to add FXS ports.
Add or edit gateway template REVIEW DRAFT - CISCO CONFIDENTIAL Note Cisco Unified Communications Manager assumes all loop-start trunks lack positive disconnect supervision. Configure trunks with positive disconnect supervision as ground start, so active calls can be maintained during a Cisco Unified Communications Manager server failover. Before You Begin You must add a VG200 gateway template before configuring ports. See the Create Cisco VG200 gateway template, on page 356 for instructions.
Add or edit gateway template REVIEW DRAFT - CISCO CONFIDENTIAL Step 4 Step 5 See the Digital Access T1 trunks on Cisco VG200 gateway template field descriptions, on page 379 for details. To reset the gateway and apply the changes, click Reset. See the Port configuration settings, on page 394 for the appropriate settings for the port type that you choose.
Add or edit gateway template REVIEW DRAFT - CISCO CONFIDENTIAL The Gateway Configuration window displays. Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 In the Template Name field, enter a unique name for this template. Enter the settings for the fields, and click Save. See Cisco Catalyst 6000 24 port FXS gateway template field descriptions, on page 368 for field descriptions. Click Add a New Port. A port configuration dialog opens in a separate window.
Add or edit gateway template REVIEW DRAFT - CISCO CONFIDENTIAL Step 5 Step 6 The Gateway Configuration window displays. Enter values for all the fields, and click Save. See VG224 gateway template field descriptions, on page 366 for field descriptions. When the insert completes, a new field displays on the pane. In the Subunit 0 field, choose the appropriate type for the subunit field from the drop-down list box, and click Save. • VIC-2FXS—Foreign Exchange Station (FXS) voice interface card.
Add or edit gateway template REVIEW DRAFT - CISCO CONFIDENTIAL Step 4 Step 5 Step 6 Step 7 Click Add a new DN to add directory numbers to the POTS port or, if you configured another type of port, go to Step 6, on page 363. To return to the main VG224 Gateway Template Configuration window for the gateway to which you just added the ports, select Back to MGCP Configuration in the Related Links drop-down list box and click Go. To reset the gateway and apply the changes, click Reset.
Add or edit gateway template REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics Add FXS Ports to VG202 or VG204 gateway template, on page 364 Find gateway template, on page 354 Topics related to gateway configuration settings, on page 398 Add FXS Ports to VG202 or VG204 gateway template Use BAT to add FXS ports on a VG202 or VG204 gateway template. You can use Foreign Exchange Station (FXS) ports to connect to any POTS device.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Gateway configuration settings Detailed field descriptions are available for all Cisco-supported gateways and ports that you can add or update using BAT.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Module in Slot 1 For the available slot on the VG200 gateway, choose from the following type of modules: • NM-1V—Network Module-1Voice has one voice interface card (VIC) in Sub-Unit 0 for FXS or FXO. • NM-2V—Network Module-2Voice has two VICs, one in Sub-Unit 0 and one in Sub-Unit 1 for either FXS or FXO. • NM-HDV—Network Module-High Density Voice has one VIC in Sub-Unit 0 either for T1 CAS or T1 PRI, or for E1 PRI.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Configured Slots, VICs, and Endpoints Module in Slot 2 For the available slot on the VG224 gateway, select Analog from the drop-down list box. Subunit 0 For the available subunit 0 on the VG224 gateway, choose 24FXS as the subunit from the drop-down list box. Note Be aware that only Module in Slot 2, and Subunit 0 are available for VG224 gateways.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Catalyst 6000 24 port FXS gateway template field descriptions The following table lists configuration settings for Cisco Catalyst 6000 24 port FXS gateway template. Table 30: Cisco Catalyst 6000 24 Port FXS gateway configuration settings Field Description Description Enter the purpose of the device.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Calling Search Space From the drop-down list box, select the appropriate calling search space. The calling search space specifies a collection of partitions that are searched to determine how a collected (originating) number should be routed. You can configure the number of calling search spaces that display in this drop-down list box by using the Max List Box Items enterprise parameter.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Use Trusted Relay Point From the drop-down list box, enable or disable whether Cisco Unified Communications Manager inserts a trusted relay point (TRP) device with this media endpoint. Choose one of the following values: • Default—If you choose this value, the device uses the Use Trusted Relay Point setting from the common device configuration with which this device associates.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Transmit UTF-8 for Calling Party Name This device uses the user locale setting of the device's device pool to determine whether to send unicode and whether to translate received unicode information. For the sending device, if you check this check box and the user locale setting in the device's device pool matches the terminating phone's user locale, the device sends unicode.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Geo Location From the drop-down list box, select a geo location. You can select the Unspecified geo location, which designates that this device does not associate with a geo location. You can also select a geo location that has been configured with the System > Geolocation Configuration menu option. Geo Location Filter From the drop-down list box, select a geo location filter.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Media Resource Group List This list provides a prioritized grouping of media resource groups. An application chooses the required media resource, such as a Music On Hold server, from among the available media resources according to the priority order that is defined in a Media Resource Group List.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description AAR Group Choose the automated alternate routing (AAR) group for this device. The AAR group provides the prefix digits that are used to route calls that are otherwise blocked due to insufficient bandwidth. An AAR group setting of None specifies that no rerouting of blocked calls will be attempted. Network Locale From the drop-down list box, choose the locale that is associated with the gateway.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Use Trusted Relay Point From the drop-down list box, enable or disable whether Cisco Unified Communications Manager inserts a trusted relay point (TRP) device with this media endpoint. Choose one of the following values: • Default—If you choose this value, the device uses the Use Trusted Relay Point setting from the common device configuration with which this device associates.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Transmit UTF-8 for Calling Party Name This device uses the user locale setting of the device pool for the device to determine whether to send unicode and whether to translate received unicode information. For the sending device, if you check this check box and the user locale setting in the device pool for the device matches the terminating phone user locale, the device sends unicode.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description MLPP Domain From the drop-down list box, select an MLPP domain to associate with this device. If you leave the value , this device inherits its MLPP domain from the value set for the device pool for the device. If the device pool does not have an MLPP Domain setting, this device inherits its MLPP Domain from the value set for the MLPP Domain Identifier enterprise parameter.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Port Direction Choose the direction of calls that are passing through this port: • Inbound—Use for incoming calls only. • Outbound—Use for outgoing calls. • Bothways—Use for inbound and outbound calls (default). Prefix DN(for FXS ports) Enter the prefix digits that are appended to the digits that this trunk receives on incoming calls.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Geo Location Filter From the drop-down list box, choose a geo location filter. If you leave the setting, no geo location filter gets applied for this device. You can also choose a geo location filter that has been configured with theSystemGeolocation Filter menu option. Note This field is not supported for FXS gateways.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Device Pool From the drop-down list box, choose the appropriate device pool. The device pool specifies a collection of properties for this device including Communications Manager Group, Date/Time Group, Region, and Calling Search Space for auto-registration of devices.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description AAR Group Choose the automated alternate routing (AAR) group for this device. The AAR group provides the prefix digits that are used to route calls that are otherwise blocked due to insufficient bandwidth. An AAR group setting of None specifies that no rerouting of blocked calls will be attempted. MLPP Domain From the drop-down list box, choose an MLPP domain to associate with this device.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description SMDI Base Port Enter the first SMDI port number of the T1 span. If you set this parameter to a nonzero value and this gateway belongs to an unknown type of route list, route group, or route list, hunting does not continue past this span. Geo Location Configuration Geo Location From the drop-down list box, choose a geo location.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Endpoint Name For VG200 gateways, this display-only field contains a string that is generated by Cisco Unified Communications Manager that uniquely identifies the VG200 endpoint. For example: S1/DS1-0@VG200-2 S1 indicates slot 1, DS1-0 designates the digital interface, and @VG200-2 designates the VG200 domain name. Description Enter a description for the end-point that you are configuring.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description AAR Group Choose the automated alternate routing (AAR) group for this device. The AAR group provides the prefix digits that are used to route calls that are otherwise blocked due to insufficient bandwidth. An AAR group setting of None specifies that no rerouting of blocked calls will be attempted. Load Information Enter the appropriate load information for the custom software for gateway.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description PRI Protocol Type Choose the communications protocol for the span: For E1 PRI spans, you have these options: • PRI AUSTRALIAN—Australian ISDN • PRI EURO—European ISDN • PRI ISO QSIG E1—European inter-PBX signaling protocol For T1 PRI spans you have several options, depending on the carrier or switch: • PRI 4ESS —AT&T interexchange carrier, Lucent Definity switch • PRI 5E8 Custom—Cisco Unified IP Phone, Nortel Meridian swi
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Channel IE Type Choose one of the following values to specify whether channel selection is presented as a channel map or a slot map: • Number—B-channel usage always presents a channel map format. • Slotmap—B-channel usage always presents a slotmap format. • Use Number When 1B—Channel usage presents a channel map for one B-channel but presents a slotmap if more than one B-channel exists. This represents the default value.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Unattended Ports Check this check box to indicate an unattended port on this device. Call Routing Information - Inbound Calls Significant Digits This field represents the number of final digits that a PRI span should retain on inbound calls. A trunk with significant digits enabled truncates all but the final few digits of the address that is provided on an inbound call.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Calling Party Selection Any outbound call on a gateway can send directory number information. Choose which directory number is sent: • Originator—Send the directory number of the calling device. This number serves as the default value. • First Redirect Number—Send the directory number of the redirecting device. • Last Redirect Number—Send the directory number of the last device that redirected the call.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Called Party IE Number Type Unknown Choose the format for the type of number in called party directory numbers. Cisco Unified Communications Manager sets the called directory number (DN) type. Cisco recommends that you do not change the default value unless you have extensive experience with dialing plans, such as NANP or the European dialing plan.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Called Numbering Plan Choose the format for the numbering plan in called party directory numbers. Cisco Unified Communications Manager sets the called DN numbering plan. Cisco recommends that you do not change the default value unless you have extensive experience with dialing plans, such as NANP or the European dialing plan.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Calling Numbering Plan Choose the format for the numbering plan in calling party directory numbers. Cisco Unified Communications Manager sets the calling DN numbering plan. Cisco recommends that you do not change the default value unless you have extensive experience with dialing plans, such as NANP or the European dialing plan.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description PRI Protocol Type Specific Information Display IE Delivery For this optional field, check the check box to enable delivery of the display information element (IE) in SETUP and CONNECT messages for the calling and called party name delivery service. By default, the box remains unchecked.
Gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description MCDN Channel Number Extension Bit This field applies to DMS-100 protocol only. Check the check box Set to Zero to indicate that an Interface Identifier is present. By default, the box remains unchecked. Send Calling Name in Facility IE This field applies to DMS-100 protocol only. Enter the value that you obtained from the PBX provider. Valid values range from 0 to 255.
Port configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Geo Location Filter From the drop-down list box, choose a geo location filter. If you leave the setting, no geo location filter gets applied for this device. You can also choose a geo location filter that has been configured with the System > Geolocation Configuration Filter menu option. Product-Specific Configuration The gateway manufacturer specifies the model-specific fields under product-specific configuration.
Port configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Port Direction Choose the direction of calls that pass through this port: • Inbound—Use for incoming calls only. • Outbound—Use for outgoing calls. • Bothways—Use for inbound and outbound calls (default). Audio Signal Adjustment into IP Network This field specifies the gain or loss that is applied to the received audio signal relative to the port application type. Note Improper gain setting may cause audio echo.
Port configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description SMDI Port Number (0-4096) Use this field for analog access ports that connect to a voice-messaging system. Set the SMDI Port Number equal to the actual port number on the voice-messaging system to which the analog access port connects. Note Voice-mail logical ports typically must match physical ports for the voice-messaging system to operate correctly.
Port configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Port Details Port Direction Choose the direction of calls that pass through this port: • Inbound—Use for incoming calls only. • Outbound—Use for outgoing calls. • Both Ways—Use for inbound and outbound calls. Calling Party Selection Any outbound call on a gateway can send directory number information. Choose which directory number is sent: • Originator—Send the directory number of the calling device.
Topics related to gateway configuration settings REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Prefix DN Enter the prefix digits that are appended to the called party number on incoming calls. The Cisco Unified Communications Manager adds prefix digits after first truncating the number in accordance with the Num Digits setting. Num Digits Choose the number of significant digits to collect, from 0 to 32.
CHAPTER 49 Gateway file format This chapter provides information to use Cisco Unified Communications Manager Bulk Administration (BAT) to configure Cisco gateway file formats in the Cisco Unified Communications Manager database in batches. • Find gateway file format, page 399 • Gateway file format configuration, page 400 • Associate file format with CSV data file, page 402 Find gateway file format Use BAT to find a gateway file format.
Gateway file format configuration REVIEW DRAFT - CISCO CONFIDENTIAL You can delete multiple records from the database by checking the check boxes next to the appropriate record and clicking Delete Selected. You can delete all configurable records for this selection by clicking Select All and then clicking Delete Selected. From the list of records that display, click the link for the record you want to view. Tip To reverse the sort order, click the up or down arrow, if available, in the list header.
Gateway file format configuration REVIEW DRAFT - CISCO CONFIDENTIAL Step 6 Step 7 In the IP Phone Lines Maximums area, enter the maximum values for the Maximum Number of Lines field. To save your custom file format, click Save. The name of the file format displays in the File Format Names list in the Gateway File Format Find and List window. Copy existing gateway file format You can copy an existing gateway file format. Procedure Step 1 Step 2 Find the gateway file format you want to copy.
Associate file format with CSV data file REVIEW DRAFT - CISCO CONFIDENTIAL c) To change the order of the fields, choose a field name in the Selected Device Fields Order or Selected Line Fields Order box and use the up or down arrow to change its location. Step 4 After making your changes, click Save to save the changes to the file format. Related Topics Find gateway file format, on page 399 Delete file format from CSV data file Use BAT to delete an existing file format for the CSV data file.
Associate file format with CSV data file REVIEW DRAFT - CISCO CONFIDENTIAL Use the Job Scheduler option in the Bulk Administration main menu to schedule and/or activate this job. Related Topics Scheduling Jobs, on page 561 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
Associate file format with CSV data file REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 50 Gateway insertions This chapter provides information to insert Cisco-supported gateways into Cisco Unified Communications Manager database.
CSV data file creation for Cisco VG200 gateways REVIEW DRAFT - CISCO CONFIDENTIAL configured ports 5 and 6 in the CSV file when they are not configured in the template, you will receive an insertion error in BAT. After you are finished editing the fields for the gateway ports in the BAT spreadsheet, export the file. The system saves the file to C:\XLSDataFiles or to your choice of another existing folder on your local workstation using the following default filename: VG200Gateways#timestamp.
Create CSV data file for Cisco Catalyst 6000 (FXS) ports REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Port Directory Number Enter the directory number, up to 24 numerals and special characters, for this port. This applies to the directory number field for port 2 through port 4. Attention Step 6 Port 1 Directory Number and Partition fields are required for FXS ports only. For FXO ports, leave these fields blank. Slot Enter the slot number that you are trying to configure.
CSV data files creation for Cisco VG224 gateways and ports REVIEW DRAFT - CISCO CONFIDENTIAL Complete all mandatory fields and any relevant, optional fields. Each column heading specifies the length of the field. • MAC Address—Enter the 12-character MAC address for the gateway. • Port Number—Enter the numeric port number (1 through 24) that you want to add to the gateway. • Directory Number—Enter a directory number, up to 24 numerals and special characters, for this port.
CSV data files creation for Cisco VG224 gateways and ports REVIEW DRAFT - CISCO CONFIDENTIAL Tip If you enter a comma in one of the fields, BAT.xlt encloses that field entry in double quotes when you export to BAT format. If you enter a blank row in the spreadsheet, the system treats the empty row as the end of the file. Data that is entered after a blank line does not get converted to the BAT format. Procedure Step 1 Step 2 Step 3 Step 4 Step 5 To open the BAT spreadsheet, locate and double-click BAT.
CSV data file creation for Cisco VG202 and VG204 gateways REVIEW DRAFT - CISCO CONFIDENTIAL • Port Number—Enter an integer for the Port Number. Step 7 To transfer the data from the BAT Excel spreadsheet into a CSV file, click Export to BAT Format. The system saves the file using the default filename VG224Gateways#timestamp.txt to C:\XLSDataFiles or to your choice of another existing folder on your local workstation.
CSV data file creation for Cisco VG202 and VG204 gateways REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Step 3 Step 4 Step 5 To open the BAT spreadsheet, locate and double-click BAT.xlt file When prompted, click Enable Macros to use the spreadsheet capabilities. Click the VG202-VG204 tab. For MGCP, click the MGCP radio button and for SCCP, click the SCCP radio button. Do one of the following: a) If you choose MGCP, proceed to Step 6, on page 411.
Insert gateways and ports to Cisco Unified Communications Manager REVIEW DRAFT - CISCO CONFIDENTIAL The system saves the file using the default filename VG202Gateways#timestamp.txt or VG204Gateways#timestamp.txt to C:\XLSDataFiles on your local workstation or to your choice of another existing folder. Note For information on how to read the exported CSV data file, click the link to View Sample File in the Insert Gateways window in BAT.
Insert gateways and ports to Cisco Unified Communications Manager REVIEW DRAFT - CISCO CONFIDENTIAL Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 The Insert Gateway Configuration window displays. In the File Name field drop-down list box, select the name of the CSV data file that contains the Cisco VG200 gateway information to be added. In the Gateway Template Name field, select the name of the VG200 or the FXS gateway template that you created for this type of bulk transaction.
Insert gateways and ports to Cisco Unified Communications Manager REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 51 Cisco gateway deletions This chapter provides information to locate the gateway records that you want to delete from the Cisco Unified Communications Manager database. You must define a query filter to delete a group of gateways. You can only delete Cisco VG200 and Cisco Catalyst 6000 gateway records using the Delete Gateway Configuration window.
Topics related to Cisco gateway deletions REVIEW DRAFT - CISCO CONFIDENTIAL Step 3 From the second Find Gateways where drop-down list box, choose one of the following criteria: • begins with • contains • is exactly • ends with • is empty • is not empty Step 4 Step 5 From the third drop-down list box, choose Show to display the associated endpoints. Specify the appropriate search text, if applicable, and click Find.
Topics related to Cisco gateway deletions REVIEW DRAFT - CISCO CONFIDENTIAL • Insert gateways and ports to Cisco Unified Communications Manager, on page 412 • Scheduling Jobs, on page 561 • BAT log files, on page 571 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
Topics related to Cisco gateway deletions REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 52 Cisco gateway report generation This chapter provides information to generate reports for VGXXX Gateways. Note Reports can be generated only for VG200, VG224, VG202, and VG204 gateways. • Generate Cisco gateway reports, page 419 • Topics related to cisco gateway reports, page 421 Generate Cisco gateway reports You can generate a report for all VGXXX Gateways or for a limited set of gateways. Reports for VGXXX Gateways have a fixed format.
Generate Cisco gateway reports REVIEW DRAFT - CISCO CONFIDENTIAL Step 3 From the second Find Gateways where drop-down list box, choose one of the following criteria: • begins with • contains • is exactly • ends with • is empty • is not empty Step 4 Step 5 From the third drop-down list box, choose Show to display the associated endpoints. Specify the appropriate search text, if applicable, and click Find.
Topics related to cisco gateway reports REVIEW DRAFT - CISCO CONFIDENTIAL Report log files, on page 277 Scheduling Jobs, on page 561 Topics related to cisco gateway reports, on page 421 Upload and download files, on page 17 Topics related to cisco gateway reports • Generate Cisco gateway reports, on page 419 • Report log files, on page 277 • Upload and download files, on page 17 • Scheduling Jobs, on page 561 • BAT log files, on page 571 Cisco Unified Communications Manager Bulk Administration Guide, Rel
Topics related to cisco gateway reports REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
PART IX Forced Authorization Codes and Client Matter Codes • Client Matter Codes and Forced Authorization Codes, page 425 • Forced Authorization Codes and Client Matter Code deletions, page 433
CHAPTER 53 Client Matter Codes and Forced Authorization Codes This chapter provides information about using BAT to configure Forced Authorization Codes (FAC) and Client Matter Codes (CMC). You can create, update, delete, or add more CMC or FAC settings using either a CSV data file or a custom text-based CSV file. • CMC and FAC setup using BAT, page 425 • Implement CMC and FAC features, page 426 • Create CMC and FAC CSV data file using BAT.
Implement CMC and FAC features REVIEW DRAFT - CISCO CONFIDENTIAL • Create separate CSV files for CMC and FAC. Do not mix the two features in a single CSV file. • When you add CMC or FAC settings for the first time, you can create a CSV file through BAT.xlt or create a custom text-based CSV file. • To update, delete, or add more CMC or FAC settings (not first time), you can edit an existing CSV file or create a custom text-based CSV file.
Create CMC and FAC CSV data file using BAT.xlt REVIEW DRAFT - CISCO CONFIDENTIAL Step 2 Step 3 Step 4 Create a CSV file for CMC or FAC and enter the CMC and FAC configuration information. To update the Cisco Unified Communications Manager database, insert the CSV file in BAT. Enable FAC or CMC by adding or updating route patterns in Cisco Unified Communications Manager Administration.
CSV data file creation for Client Matter Codes and Forced Authorization Codes using text editor REVIEW DRAFT - CISCO CONFIDENTIAL Step 7 Step 8 Enter CMC or FAC settings in the columns. See Table 37: Configuration settings for CMC and FAC, on page 429 for descriptions of configuration settings. Note Repeat Step 7, on page 428 until you enter all codes. To transfer the Excel spreadsheet format to a CSV file, click Export to BAT Format.
CMC and FAC CSV data file settings REVIEW DRAFT - CISCO CONFIDENTIAL the value, for example, to Acme Toys, Inc. or John L. Smith from the preceding examples, overwrites the existing value in the database. Procedure Step 1 Step 2 To edit existing CSV data files, download the CSV files from the first node of the Cisco Unified Communications Manager server to your local workstation. Open and edit the existing CSV file using a text editor. Delete existing settings, add new codes, or update existing settings.
Update CMC or FAC in CUCM database using BAT REVIEW DRAFT - CISCO CONFIDENTIAL Setting/Column Description For FAC CSV File Authorization Code Enter a unique authorization code that is no more than 16 digits. The user enters this code when the user places a call through a FAC-enabled route pattern. Authorization Code Name Enter a unique name that is no more than 50 characters.
BAT settings to update CMC and FAC in the database REVIEW DRAFT - CISCO CONFIDENTIAL See BAT settings to update CMC and FAC in the database, on page 431 for configuration details. Step 4 In the Job Information area, enter the Job description. Step 5 Choose an insert method. Do one of the following: a) Click Run Immediately to insert FAC and CMC immediately. b) Click Run Later to insert FAC and CMC at a later time. Step 6 To create a job for inserting FAC and CMC, click Submit.
Topics related to CMC and FAC configuration REVIEW DRAFT - CISCO CONFIDENTIAL • Edit existing CMC or FAC CSV data file, on page 428 • Code setting deletion examples, on page 433 • CMC and FAC CSV data file settings, on page 429 • Update CMC or FAC in CUCM database using BAT, on page 430 • BAT settings to update CMC and FAC in the database, on page 431 • Create custom text-based CSV files for Client Matter Codes and Forced Authorized Codes, on page 604 Cisco Unified Communications Manager Bulk Administrati
CHAPTER 54 Forced Authorization Codes and Client Matter Code deletions This chapter provides information to delete CMC and FAC codes from the system using a custom file that contains the codes that you want to delete. You can edit a custom file where you previously inserted or updated authorization codes, or you can create a new CSV file where you manually enter the codes that you want to delete.
Code setting deletion examples REVIEW DRAFT - CISCO CONFIDENTIAL • 5550,Phil Jones DDS • 5551,Southwest Shades • 5555,Acme Toys Example for CMC (New CSV File) If you create a new file to delete the codes, list only the codes, separated by lines, as shown in the following example: 5550 5551 5555 Example for FAC (Existing CSV File) You obtain a file that contains the following information, and you decide to delete the authorization codes that are assigned to John, Dave, and Bill: • 1233,Sandy Brown,30 • 1234
Delete Forced Authorization Codes and Client Matter Codes REVIEW DRAFT - CISCO CONFIDENTIAL Delete Forced Authorization Codes and Client Matter Codes You can delete CMC and FAC records using a custom CSV file. Note Do not use the insert or export transaction files that are created with bat.xlt for the delete transaction. Instead, you must create a custom file with details of the CMC or FAC records that need to be deleted. Use only this file for the delete transaction.
Topics related to Forced Authorization Codes and Client Matter Codes REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics BAT log files, on page 571 Scheduling Jobs, on page 561 Topics related to Forced Authorization Codes and Client Matter Codes, on page 436 Topics related to Forced Authorization Codes and Client Matter Codes • Implement CMC and FAC features, on page 426 • CMC and FAC setup using BAT, on page 425 • Create CMC and FAC CSV data file using BAT.
PART X Call pickup groups • Call pickup groups, page 439 • Call pickup group deletions, page 445
CHAPTER 55 Call pickup groups This chapter provides information to set up call pickup groups using BAT. Call pickup allows you to pick up incoming calls within your own groups or in other groups when you dial the appropriate pickup group number. • Call pickup group setup using BAT, page 439 • Create call pickup group CSV data file using BAT.
Create call pickup group CSV data file using BAT.xlt REVIEW DRAFT - CISCO CONFIDENTIAL • When you add new pickup groups, you must complete all required fields like the pickup group name and pickup group number. If the procedure specifies an entry as mandatory, you must provide the information in the file.
CSV data file creation for call pickup groups using text editor REVIEW DRAFT - CISCO CONFIDENTIAL What to Do Next Upload the CSV files to the first node of the Cisco Unified Communications Manager server. You must add the CSV file to BAT and insert the file to update the Cisco Unified Communications Manager database.
Call pickup group CSV file settings REVIEW DRAFT - CISCO CONFIDENTIAL To update a call pickup group CSV file, you may enter Marketing,,,Marketing,Managers,Training, where Marketing is the mandatory pickup group name. Marketing, Managers, and Training are the other pickup group names associated to the pickup group Marketing. Caution You can change any part of an existing record, but you must include the pickup group name. When you update the Pickup Groups, existing Other Pickup Groups will be disassociated.
Update call pickup groups in CUCM database using BAT REVIEW DRAFT - CISCO CONFIDENTIAL Update call pickup groups in CUCM database using BAT To update the Cisco Unified Communications Manager database, you must insert the call pickup group CSV data file using BAT. Before You Begin Before you can update pickup groups in Cisco Unified Communications Manager database, you must create or edit a call pickup group CSV file and upload it on the first node on the Cisco Unified Communications Manager server.
Topics related to call pickup groups REVIEW DRAFT - CISCO CONFIDENTIAL Table 40: Settings in BAT for inserting CSV files Setting in BAT Description File Name From the drop-down list box, choose the call pickup file that you want to insert. Override the existing configuration This check box applies if you are updating pickup groups for existing settings. Checking this check box overwrites the other pickup group namemembers with the information that is contained in the file that you want to insert.
CHAPTER 56 Call pickup group deletions This chapter provides information to delete call pickup groups by creating a query to locate the pickup group records you want to delete. • Delete call pickup groups, page 445 Delete call pickup groups You can use BAT to delete call pickup groups. Procedure Step 1 Step 2 Choose Bulk Administration > Call Pickup Group > Delete Call Pickup Groups The Find and List Call Pickup Groups window displays.
Delete call pickup groups REVIEW DRAFT - CISCO CONFIDENTIAL Step 5 To add multiple filters, check the Search Within Results check box and select, AND or OR. To further define your query, repeat Step 2, on page 445 through Step 4, on page 445. In the Job Information area, enter the Job description. Step 6 Choose a delete method. Do one of the following: a) Click Run Immediately to delete pickup groups immediately. b) Click Run Later to delete pickup groups at a later time.
PART XI Mobility • Access list, page 449 • Remote destination, page 453 • Remote destination profiles, page 457 • Mobility profile, page 473
CHAPTER 57 Access list This chapter provides information to use the Bulk Administration menu to insert, delete, and export access lists. An access list comprises a sequential list that consists of at least one permit statement and possibly one or more deny statements that apply to IP addresses and possibly upper-layer IP protocols. The access list has a name by which it is referenced. Many software commands accept an access list as part of their syntax.
Delete access lists REVIEW DRAFT - CISCO CONFIDENTIAL Step 7 To schedule and/or activate this job, use the Job Scheduler option in the Bulk Administration main menu. Related Topics Upload file to server, on page 19 Delete access lists You can delete access lists using BAT. Before You Begin • You must have a data file that contains the access list names. • Upload the data files by choosing the relevant target and function for the transaction.
Export access lists REVIEW DRAFT - CISCO CONFIDENTIAL Note If you are accessing help from the Export Access List Configuration window, skip to Step 8, on page 452. Procedure Step 1 Step 2 Choose Bulk Administration > Mobility > Access List > Access List Export. The Export Access List Configuration window displays. From the first Find Access List where drop-down list box, choose one of the following options.
Export access lists REVIEW DRAFT - CISCO CONFIDENTIAL The next Export Access List Configuration window displays. Step 8 In the Export Access Lists section, enter a file name in the File Name field. Step 9 From the Bulk Access List Export Format drop-down list box, choose Access List Format. Step 10 You can choose to run the job immediately or later by selecting the corresponding radio button in the Job Information section. Step 11 To create a job for exporting the access list, click Submit.
CHAPTER 58 Remote destination This chapter provides information to use BAT to insert, delete, and export remote destination details. • Insert remote destination, page 453 • Delete remote destination, page 454 • Export remote destination, page 455 Insert remote destination You can insert remote destination details using BAT. Before You Begin • You must have a data file in comma separated value (CSV) format that contains the unique details for the remote destination.
Delete remote destination REVIEW DRAFT - CISCO CONFIDENTIAL Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 The Insert Remote Destination Configuration window displays. From the File Name drop-down list box, choose the file that you uploaded. To override the existing configuration, check the Override the existing configuration check box. In the Job Information section, enter a description for the job. Insert Remote Destination specifies the default description.
Export remote destination REVIEW DRAFT - CISCO CONFIDENTIAL Step 3 Step 4 Step 5 Step 6 Step 7 From the custom file drop-down list box, choose the file that you uploaded for deleting remote destination, and click Find. The Job Information section displays along with the selected remote destination. You can choose to run the job immediately or later by selecting the corresponding radio button. To create a job for deleting the remote destination, click Submit.
Export remote destination REVIEW DRAFT - CISCO CONFIDENTIAL Step 4 Step 5 Step 6 Specify the appropriate search text, if applicable. Tip To find all files that are registered in the database, click Find without entering any search text. To further define your query, you can a) Choose AND or OR from the drop-down box, and repeat Step 2, on page 455 through Step 4, on page 456. b) Add multiple filters by clicking the + button, and remove them by clicking the — button.
CHAPTER 59 Remote destination profiles This chapter provides information to use the Bulk Administration menu to format, insert, delete, and export Remote Destination Profiles (RDPs) in batches, rather than performing individual updates through Cisco Unified Communications Manager Administration.
Remote Destination Profile Templates REVIEW DRAFT - CISCO CONFIDENTIAL Step 2 The Find and List Remote Destination Templates window displays. Use the two drop-down list boxes to search for a template.
Remote Destination Profile Templates REVIEW DRAFT - CISCO CONFIDENTIAL Step 3 Step 4 The Remote Destination Template Configuration window displays. Enter configuration details in the fields that display. See Remote destination profile template field descriptions, on page 460 for field descriptions. Click Save. What to Do Next When the status indicates that the transaction has completed, you can add line attributes.
Remote Destination Profile Templates REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Find the RDP Template that you want to delete. In the Find and List Remote Destination Profile Templates window, check the check box next to the template that you want to delete and click Delete Selected. A message displays that asks you to confirm the delete operation. Step 3 To delete the template, click OK.
Remote Destination Profile Templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Media Resource List Choose the media resource group list (MRGL) for this group of RDPs. An MRGL specifies a list of prioritized media resource groups. An application can choose required media resources from the available ones according to the order that is defined in the MRGL. User Hold Audio Source Choose the user hold audio source for this group of RDPs.
Remote destination profile file format REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Rerouting Calling Search Space From the drop-down list box, choose a calling search space to use for rerouting. The rerouting calling search space of the referer gets used to find the route to the refer-to target. When the Refer operation fails due to rerouting of the calling search space, the Refer Primitive rejects the request with the “405 Method Not Allowed” message.
Remote destination profile file format REVIEW DRAFT - CISCO CONFIDENTIAL Find remote destination file format You can find a remote destination file format using BAT. Procedure Step 1 Step 2 Step 3 Choose Bulk Administration > Mobility > Remote Destination Profile > Remote Destination Profile File Format > Create File Format. The Create Remote Destination Profile File Format Configuration window displays.
Remote destination profile file format REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Step 3 Choose Bulk Administration > Mobility > Remote Destination Profile > Remote Destination Profile File Format > Create File Format. The Remote Destination Profile File Format Configuration window displays. In the Format Name field, enter a name for this custom format. Under Device Fields, choose the device field names that you want to define for each Remote Destination Profile.
Remote destination profile file format REVIEW DRAFT - CISCO CONFIDENTIAL • Change the order of the fields by choosing a field name in the Selected Device Fields or Selected Line Fields Order box and using the up or down arrow to change its location. Step 6 After making your changes, click Save to save the copied file format with changes in the list.
Remote destination profile file format REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Step 3 Find the Remote Destination Profile file format that you want to delete. In the Search Results area, verify that this is the file(s) that you want to delete and check the check box to select the format(s). To remove the file format(s) from the list, click Delete Selected. A message asks you to confirm that you want to delete the file format(s). Click OK to continue.
Remote destination profile insertions REVIEW DRAFT - CISCO CONFIDENTIAL Remote destination profile insertions You can use the Bulk Administration menu to insert Remote Destination Profiles (RDPs) in batches, rather than performing individual updates through Cisco Unified Communications Manager Administration. Insert remote destination profiles in Cisco Unified Communications Manager You can insert Remote Destination Profiles into Cisco Unified Communications Manager.
Remote destination profile deletions REVIEW DRAFT - CISCO CONFIDENTIAL Remote destination profile deletions You can use the Bulk Administration menu to delete and export Remote Destination Profiles (RDPs) in batches, rather than performing individual updates through Cisco Unified Communications Manager Administration. Delete remote destination profiles using custom file Use a text editor to create a custom file of Remote Destination Profiles that you want to delete.
Remote destination profile exports using export utility REVIEW DRAFT - CISCO CONFIDENTIAL b) Click Run Later to delete RDP records at a later time. Step 7 Step 8 Click Submit to create a job for deleting the RDP records. To create a job for inserting the gateways, click Submit. Use the Job Scheduler option in the Bulk Administration main menu to schedule and/or activate this job.
Remote destination profile exports using export utility REVIEW DRAFT - CISCO CONFIDENTIAL • is exactly • is empty • is not empty Step 3 Step 4 Step 5 Specify the appropriate search text, if applicable. Tip To find all Remote Destination Profiles that are registered in the database, click Find without entering any search text.
Remote destination profile exports using export utility REVIEW DRAFT - CISCO CONFIDENTIAL Table 42: Exported fields in the default remote destination profile file format Field Types Exported Fields Device Fields Remote Destination Profile Name, Description, User ID, Device Pool, CSS, AAR CSS, Media Resource List, User Hold Audio Source, Location, Privacy, Device Presence Group, Rerouting CSS Line Fields Directory Number, Partition, Voice Mail Profile, Line CSS, AAR Group(Line), Line User Hold Audio S
Remote destination profile exports using export utility REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 60 Mobility profile This chapter provides information to use Cisco Unified Communications Manager Bulk Administration Tool manage Mobility Profiles in the Cisco Unified Communications Manager database with a unique identity. You can insert, delete, and export Mobility Profiles using BAT. • Insert mobility profile, page 473 • Delete mobility profile, page 474 • Export mobility profile, page 475 Insert mobility profile You can use BAT to insert mobility profiles in bulk.
Delete mobility profile REVIEW DRAFT - CISCO CONFIDENTIAL Mobility profile file format, on page 617 Scheduling Jobs, on page 561 Delete mobility profile You can delete a Mobility Profile from the Cisco Unified Communications Manager database. Before You Begin Before you can delete a Mobility Profile from Cisco Unified Communications Manager Administration, you must do the following: • Create a text file that lists each Mobility Profile that you want to delete on a separate line.
Export mobility profile REVIEW DRAFT - CISCO CONFIDENTIAL Export mobility profile Use BAT to export Mobility Profiles. Note If you are accessing help from the Export Mobility Profile Configuration window, skip to Step 7, on page 476. Procedure Step 1 Choose Bulk Administration > Mobility > Mobility Profile > Export Mobility Profile. The Find and List Mobility Profiles To Export window displays.
Export mobility profile REVIEW DRAFT - CISCO CONFIDENTIAL Step 7 Step 8 Step 9 In the File Name text box, enter the Mobility Profile file name you intend to export. From the File Format drop-down list box, choose the Mobility Profile file format. In the Job Information area, enter the Job description. Step 10 Choose an export method. Do one of the following: a) Click Run Immediately to export mobility profiles immediately. b) Click Run Later to export mobility profiles at a later time.
PART XII Region matrix • Region matrix updates, page 479
CHAPTER 61 Region matrix updates This chapter provides information to use the Region Matrix menu in BAT to populate or depopulate the region matrix. The region tables define physical locations, whereas the region matrix tables define available bandwidth within (intra) and between (inter) regions. • Populate and depopulate region matrix, page 479 Populate and depopulate region matrix Use BAT to populate or depopulate the region matrix.
Populate and depopulate region matrix REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
PART XIII Import/Export • Import/Export menu, page 483 • Import configuration data, page 493 • Import file validation, page 499
CHAPTER 62 Import/Export menu This chapter provides information to use the Import/Export menu in Cisco Unified Communications Manager Bulk Administration Tool (BAT) to export or import parts of the Cisco Unified Communications Manager database to another server, or to the same server with modifications. This reduces the configuration time that is required by importing a preconfigured database to the installed Cisco Unified Communications Manager server. • Export configuration data, page 483 • Edit .
Export configuration data REVIEW DRAFT - CISCO CONFIDENTIAL See Call routing data options, on page 486. c) Check the appropriate check boxes under Media Resources. See Media resources options, on page 487. d) Check the appropriate check boxes under User Data. See User data options, on page 487. e) Check the appropriate check boxes under Device Data. See Device data options, on page 488. f) Check the appropriate check boxes under Advanced Features. See Advanced features options, on page 488.
Export configuration data REVIEW DRAFT - CISCO CONFIDENTIAL • Advanced features options System data options • Cisco Unified Communications Manager • Cisco Unified Communications Manager Group • Date/Time Group • Device Pool • Enterprise Parameter • Location • Phone NTP Reference • Region • Server • Service Parameter • SRST • Security Profile (Phone & SIP Trunk) • Physical Location • Device Mobility group • Presence Group • LDAP System • Device Mobility Info • DHCP Server • DHCP Subnet • Application Server
Export configuration data REVIEW DRAFT - CISCO CONFIDENTIAL Call routing data options • Application Dial Rules • CSS (Class of Control) • Partitions (Class of Control) • Route Filter • Time Period (Class of Control) • Time Schedule (Class of Control) • Translation Pattern • AAR Group • Forced Authorization Codes • Directory Lookup Dial Rules • Client Matter Codes • Call Park • Call Pickup Group • Directory Number • MeetMe Number • Cisco Attendant Console Pilot Point • Directed Call Park • SIP Dial Rules •
Export configuration data REVIEW DRAFT - CISCO CONFIDENTIAL • Time Of Day Access • Logical Partition Policy • CCD Requesting Service • Hosted DN Group • Block Learned Patterns • Hosted DN Patterns • CCD Advertising Service • External Call Control Profile • Transformation Profile • CCD Feature Configuration • CCD Partition • Mobility Profile Configuration • Handoff Configuration • Enterprise Feature Access Configuration Media resources options • Annunciator • Conference Bridge • Media Resource Group • Media
Export configuration data REVIEW DRAFT - CISCO CONFIDENTIAL • Credential Policy Default • Credential Policy • End User • End User CAPF Profile Device data options • Softkey Template • Gate Keeper • Trunk • SIP Profile • Phone Services • Phone Button Template • Common Phone Profile • Gateway • Device Defaults • Device Profile • Common Device Configuration • CTI Route Point • Phone • Recording Profile • Remote Destination • Remote Destination Profile • Feature Control Policy • Default Device Profile • SIP No
Export configuration data REVIEW DRAFT - CISCO CONFIDENTIAL • Voice Mail Profile • Voice Mail Port • SAF Forwarder • SAF Security Profile • EMCC Remote Cluster • EMCC Intercluster Service Profile • Intercompany Media Engine Server Connections—Ensure that the Cisco IME server is installed and available before you configure this field. • Intercompany Media Service—Ensure that the Cisco IME server is installed and available before you configure this field.
Edit .tar File REVIEW DRAFT - CISCO CONFIDENTIAL • VPN Feature Configuration Log files Multiple log files are created for a single export transaction. One for the overall transaction, and one each for the items selected for export. These log files display separate results for each item. The log file name is prepended with the item name, to make it easier to identify the logs. These files can be accessed from the Job Scheduler page.
Topics related to the Import/Export menu REVIEW DRAFT - CISCO CONFIDENTIAL The .tar files must maintain the original directory structure when you re-tar the files, because BPS looks for .tar files at the default location only. Upload the .tar file for import. Note Make sure that you select the Target as Import/Export and the Transaction Type as Import. Caution Step 6 Note Note If you decide to use a text editor to update the file, make sure that you add a comma for every new entry in the file format.
Topics related to the Import/Export menu REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 63 Import configuration data This chapter provides information to import configuration data to Cisco Unified Communications Manager using the Bulk Administration Menu. You can only update the existing enterprise or service parameters using import/export. If your import .csv file has templates specific to IPMA, make sure that you run the IPMA wizard on the target server before you proceed with the import transaction.
Import configuration to server REVIEW DRAFT - CISCO CONFIDENTIAL Note Because there can be multiple IP Phone services with the same name and there is no unique key to distinguish these services, Import/Export cannot determine which service to update and appends the service instead. Before You Begin If your import .csv file has templates specific to IPMA, make sure that you run the IPMA wizard on the target server before you carry out the import transaction.
Cyclic dependency REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics Log files, on page 490 Upload file to server, on page 19 Cyclic dependency Some entities in Cisco Unified Communications Manager depend upon each other in such a way that one cannot be imported without importing the other. Import/Export carries out the import process for such entities in two stages: 1 The entity with the higher priority is imported first, with a blank value for the supporting entity.
Override only REVIEW DRAFT - CISCO CONFIDENTIAL PREFIX,INCOMING CALLING PARTY INTERNATIONAL NUMBER PREFIX,INCOMING CALLING PARTY UNKNOWN NUMBER PREFIX,INCOMING CALLING PARTY SUBSCRIBER NUMBER PREFIX,PHYSICAL LOCATION Branch_0000,CMG 1 Phones,Central,region_0001,Disable,NULL,NULL,NULL,Intrn_MRGL-1_Volkswagen Intn.,,NULL,-1,NULL,NULL,Default,NULL,NULL,NULL,Default,Default,Default,Default,NULL mediaresourcegrouplist.csv NAME,MEDIA RESOURCE GROUP 1,SORT ORDER 1 Intrn_MRGL-1_Volkswagen Intn.
Upgrade from Cisco Unified CallManager 4.x releases REVIEW DRAFT - CISCO CONFIDENTIAL of existing MOH server—server association/annunciator—server association. You can edit the TAR file to make sure that the csv file has the valid association before importing. Cisco recommends that you import the server first; then, based on the association created, you can edit the csv file and do an Import with Override.
Topics related to Import/Export menu REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 64 Import file validation This chapter provides information to use the Validate Import File page in BAT to validate the import .tar file. • Import file validation items, page 499 • Validate import file, page 499 • Topics related to import file validation, page 500 Import file validation items The Validate Import File page in BAT validates the following items in the import .tar file: • The .tar file includes a header file. • All files listed in the header file are actually present in the .
Topics related to import file validation REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Choose Bulk Administration > Import/Export > Validate Import File. The Validate Import File window displays. Step 2 Select the .tar file name in the Tar File Name field and click Submit. The File Name drop-down list box lists all uploaded .tar files. A message in the Status section lets you know that the job was submitted successfully.
PART XIV Phone migration • Phone migration, page 503
CHAPTER 65 Phone migration This chapter provides information to use the Phone Migration feature in Cisco Unified Communications Manager Bulk Administration Tool to migrate phones from one type to another in bulk. You can access the Phone Migration submenu from the Bulk Administration menu of Cisco Unified Communications Manager. • Phone migration considerations, page 503 • Migrate phones, page 504 Phone migration considerations A text-based CSV data file is used to migrate phones.
Migrate phones REVIEW DRAFT - CISCO CONFIDENTIAL Note If you enter a comma in one of the fields, BAT.xlt encloses that field entry in double quotes when you export to BAT format. If you enter a blank row in the spreadsheet, the system treats the empty row as the end of the file. The system does not convert data that is entered after a blank line to the BAT format. Procedure Step 1 Step 2 Step 3 Step 4 To open the BAT spreadsheet, locate and double-click BAT.
Migrate phones REVIEW DRAFT - CISCO CONFIDENTIAL Before You Begin • You must have a data file in comma separated value (CSV) format that contains device name of the phone that you wish to migrate, the MAC address for the new phone, and the description for the new phone. • You must have a phone template of a specific type, and the protocol you wish to use for migration configured and ready. • Upload the data files by choosing the relevant target and function for the transaction.
Migrate phones REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
PART XV Extension Mobility Cross Cluster (EMCC) • Extension Mobility Cross Cluster template, page 509 • Insert, update, and delete EMCC devices, page 513
CHAPTER 66 Extension Mobility Cross Cluster template This chapter provides information to use Cisco Unified Communications Manager Bulk Administration (BAT) to insert, update, or delete Extension Mobility Cross Cluster (EMCC) in batches, rather than performing individual updates through Cisco Unified Communications Manager Administration.
EMCC templates REVIEW DRAFT - CISCO CONFIDENTIAL • Description From the second Find EMCC Template where drop-down list box, choose one of the following criteria: • begins with • contains • is exactly • ends with • is empty • is not empty Step 3 Specify the appropriate search text, if applicable, and click Find. Tip To find all EMCC Templates that are registered in the database, click Find without entering any search text. A list of discovered templates displays.
EMCC templates REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics Topics related to EMCC templates, on page 512 Delete EMCC template You can delete EMCC BAT templates when you no longer require them. Note The template that is set as the default EMCC template cannot be deleted from the system. You can find the default EMCC template from the Insert/Update EMCC page, or from the Delete EMCC page. You can also find it from the EMCC Template Find List page.
Topics related to EMCC templates REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Template Name Enter the name for the template. Description Enter a description for the EMCC template that you want to create. The description can include up to 50 characters in any language, but it cannot include double-quotes ("), percentage sign (%), ampersand (&), back-slash (\), or angle brackets (<>). Device Pool Choose the device pool for this EMCC.
CHAPTER 67 Insert, update, and delete EMCC devices This chapter provides information to use Cisco Unified Communications Manager Bulk Administration (BAT) to insert, update, and delete EMCC devices in the Cisco Unified Communications Manager database. • Insert EMCC devices, page 513 • Update EMCC devices, page 514 • Delete EMCC devices, page 515 Insert EMCC devices Use BAT to add EMCC devices to the Cisco Unified Communications Manager database.
Update EMCC devices REVIEW DRAFT - CISCO CONFIDENTIAL The Insert/Update EMCC Configuration window displays. Step 2 Step 3 Step 4 Make sure that the Insert EMCC Devices radio button is selected. Enter the number of devices in the Number of EMCC Devices to be added field. In the Job Information area, enter the Job description. Insert EMCC Devices is the default description. Step 5 To insert the EMCC devices immediately, click the Run Immediately radio button.
Delete EMCC devices REVIEW DRAFT - CISCO CONFIDENTIAL Delete EMCC devices You can use BAT to delete EMCC devices in bulk. Use the procedures to delete EMCC devices. Procedure Step 1 Choose Bulk Administration > EMCC > Delete EMCC. The Delete EMCC Configuration window displays. Step 2 Step 3 Enter the number of devices to that you wish to delete in the Number of EMCC Devices to be deleted field. In the Job Information area, enter the Job description. Delete EMCC is the default description.
Delete EMCC devices REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
PART XVI Intercompany Media Engine (IME) • Trust Element, page 519 • Trust Group, page 523 • Enrolled Group, page 527 • Exclusion Group, page 531 • Fallback Profile, page 535
CHAPTER 68 Trust Element This chapter provides information to use Cisco Unified Communications Manager Bulk Administration (BAT) to insert or delete Trust Element records in Cisco Unified Communications Manager database. • Insert Trust Element configuration, page 519 • Delete IME Trust Element configuration, page 520 • Topics related to IME, page 520 Insert Trust Element configuration Use BAT to add Trust Element Configuration to the Cisco Unified Communications Manager database.
Delete IME Trust Element configuration REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics BAT log files, on page 571 Scheduling Jobs, on page 561 Topics related to IME, on page 520 Delete IME Trust Element configuration You can delete Trust Element from the Cisco Unified Communications Manager database using a custom CSV data file. Note Do not use the insert transaction files that are created with bat.xlt for the delete transaction.
Topics related to IME REVIEW DRAFT - CISCO CONFIDENTIAL • Create text-based CSV file for IME trusted element configuration, on page 611 • CSV data file overrides template values, on page 7 • Delete IME Trust Element configuration, on page 520 • Insert Trust Element configuration, on page 519 • Scheduling Jobs, on page 561 • Upload file to server, on page 19 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
Topics related to IME REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 69 Trust Group This chapter provides information to use Cisco Unified Communications Manager Bulk Administration (BAT) to insert or delete Trust Group records in Cisco Unified Communications Manager database.
Deleting IME Trust Group configuration REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics BAT log files, on page 571 Scheduling Jobs, on page 561 Topics related to IME Trust Group configuration, on page 524 Deleting IME Trust Group configuration You can delete Trust Group from the Cisco Unified Communications Manager database using a custom CSV data file. Note Do not use the insert transaction files that are created with bat.xlt for the delete transaction.
Topics related to IME Trust Group configuration REVIEW DRAFT - CISCO CONFIDENTIAL • CSV data file overrides template values, on page 7 • Deleting IME Trust Group configuration, on page 524 • Insert IME Trust Group configuration, on page 523 • Scheduling Jobs, on page 561 • Upload file to server, on page 19 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
Topics related to IME Trust Group configuration REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 70 Enrolled Group This chapter provides information to use Cisco Unified Communications Manager Bulk Administration (BAT) to insert or delete Enrolled Group records in Cisco Unified Communications Manager database.
Delete IME Enrolled Group configuration REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics BAT log files, on page 571 Scheduling Jobs, on page 561 Topics related to IME Enrolled Group configuration, on page 528 Delete IME Enrolled Group configuration You can delete Enrolled Group from the Cisco Unified Communications Manager database using a custom CSV data file. Note Do not use the insert transaction files that are created with bat.xlt for the delete transaction.
Topics related to IME Enrolled Group configuration REVIEW DRAFT - CISCO CONFIDENTIAL • BAT spreadsheet data collection for CSV data file creation, on page 10 • Create text-based CSV file for IME enrolled group configuration, on page 613 • CSV data file overrides template values, on page 7 • Delete IME Enrolled Group configuration, on page 528 • Insert IME Enrolled Group configuration, on page 527 • Scheduling Jobs, on page 561 • Upload file to server, on page 19 Cisco Unified Communications Manager Bulk A
Topics related to IME Enrolled Group configuration REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 71 Exclusion Group This chapter provides information to use Cisco Unified Communications Manager Bulk Administration (BAT) to insert or delete Exclusion Group records in Cisco Unified Communications Manager database.
Delete IME Exclusion Group configuration REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics BAT log files, on page 571 Scheduling Jobs, on page 561 Topics related to IME Exclusion Group configuration, on page 532 Delete IME Exclusion Group configuration You can delete Exclusion Group from the Cisco Unified Communications Manager database using a custom CSV data file. Note Do not use the insert transaction files that are created with bat.xlt for the delete transaction.
Topics related to IME Exclusion Group configuration REVIEW DRAFT - CISCO CONFIDENTIAL • BAT spreadsheet data collection for CSV data file creation, on page 10 • Create text-based CSV file for IME Exclusion Group configuration, on page 614 • CSV data file overrides template values, on page 7 • Delete IME Exclusion Group configuration, on page 532 • Insert IME Exclusion Group configuration, on page 531 • Scheduling Jobs, on page 561 • Upload file to server, on page 19 Cisco Unified Communications Manager Bu
Topics related to IME Exclusion Group configuration REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
CHAPTER 72 Fallback Profile This chapter provides information to use Cisco Unified Communications Manager Bulk Administration (BAT) to insert or delete Fallback Profile records in Cisco Unified Communications Manager database.
Delete Fallback Profile configuration REVIEW DRAFT - CISCO CONFIDENTIAL Step 4 Step 5 Step 6 To insert the Insert Unified Fallback Profile records immediately, click the Run Immediately radio button. Click Run Later to insert the records at a later time. To create a job for inserting the Insert Unified Fallback Profile records, click Submit. Use the Job Scheduler option in the Bulk Administration main menu to schedule and/or activate this job.
Topics related to Fallback Profile configuration REVIEW DRAFT - CISCO CONFIDENTIAL Topics related to Fallback Profile configuration • BAT log files, on page 571 • BAT spreadsheet data collection for CSV data file creation, on page 10 • Create text-based CSV file for Fallback profile configuration, on page 615 • CSV data file overrides template values, on page 7 • Delete Fallback Profile configuration, on page 536 • Insert Fallback Profile configuration, on page 535 • Scheduling Jobs, on page 561 • Upload
Topics related to Fallback Profile configuration REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
PART XVII CUPS • License updates and exports using CUP menu, page 541
CHAPTER 73 License updates and exports using CUP menu This chapter provides information to use the CUPS menu in BAT to update and export licenses of all Unified Presence and Cisco Unified Personal Communicator users. Cisco Unified Presence, a critical component for delivering the full value of a Cisco Unified Communications environment, collects information about user availability.
Update and export CUP and CUPC user licenses REVIEW DRAFT - CISCO CONFIDENTIAL Step 3 Use the Job Scheduler window to monitor the progress of the BAT job that is submitted. Export all CUPS/CUPC user license information You can use the Export Users Query window can be used to obtain the current license information about all users for Unified Presence and Cisco Unified Personal Communicator.
PART XVIII Tool for Auto-Registered Phones Support • Tool for Auto-Registered Phones Support (TAPS), page 545 • Tool for Auto-Registered phone support (TAPs) user locales, page 555
CHAPTER 74 Tool for Auto-Registered Phones Support (TAPS) This chapter provides information about installing, configuring, and using the Tool for Auto-Registered Phones Support (TAPS).
TAPS overview REVIEW DRAFT - CISCO CONFIDENTIAL Note When you use TAPS, it leads to the depletion of auto-registration range on the Cisco Unified Communications Manager. After update through TAPS, the auto-registered directory number (DN) of the phone becomes an unassigned DN. You should delete unassigned DNs using BAT periodically to free up the auto-registration range. For more information, refer to Cisco Unified Communications Manager Administration Guide.
TAPS overview REVIEW DRAFT - CISCO CONFIDENTIAL Example You have 100 new-hire employees starting on Monday. You must add these users and their new phones to Cisco Unified Communications Manager Administration. You can use BAT to create a phone template for these 100 phones and a CSV data file for phones and users. By using the dummy MAC address option in the CSV data file, you do not need to add the individual MAC addresses for the new phones.
Install TAPS REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics TAPS secure directory number option, on page 552 Related Topics, on page 554 Language prompts for TAPS users You can configure user prompts for TAPS to play in several languages. Administrators can choose the languages to make available to users.
TAPS application configuration in UCCX applications server REVIEW DRAFT - CISCO CONFIDENTIAL Install TAPS on the UCCX application server. Procedure Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Log on with administrator privileges to the system that is running the Cisco Unified Communications Manager first node database. Choose Applications > Plugins. The Find and List Plugins window displays. Find the TAPS link and click Download to save the TAPS_AAR.aar plugin to your local machine.
Start stop and restart TAPS REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Access Cisco Unified Communications Manager Serviceability. Choose Tools > Service Activation. The Service Activation window displays. Step 3 Step 4 Choose the appropriate server from the drop-down list box. Click Next. Choose TAPS Service from Database and Admin Services of the Unified CMServices list and click Save. Note If the service is already activated, the Activation Status will display as Activated.
Configure TAPS auto-registration REVIEW DRAFT - CISCO CONFIDENTIAL profiles. TAPS options include auto-registration, TAPS secure directory number, and user locales for auto-registered phone support. Configure TAPS auto-registration The Configure TAPS option provides two ways to use TAPS to update phones that auto-register with the Cisco Unified Communications Manager database. • For phones that are added by using BAT and have a dummy MAC address.
TAPS secure directory number option REVIEW DRAFT - CISCO CONFIDENTIAL TAPS secure directory number option The Secure TAPS options let you specify directory numbers that TAPS cannot access. Use this capability when you want to protect directory numbers from being accidentally assigned to another phone. Note When you use TAPS, it leads to the depletion of auto-registration range on the Cisco Unified Communications Manager.
View TAPS log files REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Choose Bulk Administration > TAPS > Secure TAPS. The Find and List Directory Numbers To Secure window displays. Click Add New. The Secure Directory Numbers Configuration window displays. Step 3 In the Directory Number field, enter the number(s) that you want to protect from TAPS, and click Save. Tip To enter multiple Directory Numbers, use one line for each Directory Number entry.
Related Topics REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics Related Topics, on page 554 Related Topics • TAPS overview, on page 545 • Install TAPS, on page 548 • Activate TAPS service, on page 549 • Activate TAPS service, on page 549 • Start stop and restart TAPS, on page 550 • TAPS option settings, on page 550 • TAPS auto-registration options, on page 546 • View TAPS log files, on page 553 • User locales for Tool for Auto-Registered phone support, on page 555 • Select language of TAPs prompts on new
CHAPTER 75 Tool for Auto-Registered phone support (TAPs) user locales The chapter provides information to add or remove languages for TAPS prompts. You have to select at least one user locale for TAPS to work. Use the Locale Installer to install user locale support. For more information on the Cisco Unified Communications Manager Locale Installer, refer to the specific locale installer documentation.
Add languages to Tool for Auto-Registered phone support prompts REVIEW DRAFT - CISCO CONFIDENTIAL Note You have to select at least one user locale for TAPS to work. Add languages to Tool for Auto-Registered phone support prompts You can add languages for TAPS prompts. Procedure Step 1 In the Cisco Unified Communications Manager Administration window, choose Bulk Administration > TAPS > User Locales for TAPS. The User Locales Configuration window displays.
Select language of TAPs prompts on new phone REVIEW DRAFT - CISCO CONFIDENTIAL The Select User Locales window displays. Step 2 In the Selected User Locales list box, choose the language that you want to remove. Click the arrow to move the chosen language to the User Locales list box. The Selected User Locales list box is the list of languages that is chosen for user prompts. You can choose one or many languages from user prompts and move them to the User Locales list box. Step 3 Click Save.
Topics related to Tool for Auto-Registered phone support user locales REVIEW DRAFT - CISCO CONFIDENTIAL Topics related to Tool for Auto-Registered phone support user locales • User locales for Tool for Auto-Registered phone support, on page 555 • Select language of TAPs prompts on new phone, on page 557 • Install TAPS, on page 548 • Activate TAPS service, on page 549 • Activate TAPS service, on page 549 • Start stop and restart TAPS, on page 550 • TAPS option settings, on page 550 • TAPS secure directory
PART XIX Scheduling Jobs • Scheduling Jobs, page 561
CHAPTER 76 Scheduling Jobs This chapter provides information about activating BPS and scheduling jobs. You can schedule bulk transactions and specify a time when they need to start these transactions. All jobs that are submitted through the Bulk Administration menu in the Cisco Unified Communications Manager Administration, queue up on the Bulk Provisioning Service (BPS). Depending on the start time specified for a job, the transaction starts running.
Start, stop and restart BPS REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics Start, stop and restart BPS, on page 562 Topics related to Tool for Auto-Registered phone support user locales, on page 558 Start, stop and restart BPS You can manually stop or restart the Bulk Provisioning Service (BPS). Note The BPS starts automatically after it is activated using Cisco Unified Communications Manager Serviceability.
Find jobs submitted to BPS REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Bulk Provisioning Service displays in the list under Service Name column in the Database and Admin Services area. Step 3 Uncheck the check box corresponding to the Cisco Bulk Provisioning Service and click Update. The service deactivates and the Status column displays the status as Deactivated.
Schedule submitted jobs REVIEW DRAFT - CISCO CONFIDENTIAL • Submit Date Time • Sequence • Description • Status • Last User Note The Status displays Hold if Run Later radio button was selected while scheduling the job. The Status displays Pending if Run Immediately radio button was selected. The Status displays Completed for completed jobs and it displays Incomplete for jobs that had an error and could not be completed.
Schedule submitted jobs REVIEW DRAFT - CISCO CONFIDENTIAL Field Description Sequence Choose from the drop-down list box, the sequence in which the job should be run. You can choose a number between 1 and 20. Note If the scheduled date and time is same for two or more jobs, then the jobs are queued in BPS according the sequence number. If the scheduled date and time, and Sequence is same, then the jobs are queued depending on the submitted date and time.
Schedule submitted jobs REVIEW DRAFT - CISCO CONFIDENTIAL What to Do Next To go back to the list of jobs, choose Back to Find/List from the Related Links drop-down list box and click Go. Related Topics Find jobs submitted to BPS, on page 563 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
PART XX Troubleshooting BAT and TAPS • Troubleshooting BAT and TAPS, page 569
CHAPTER 77 Troubleshooting BAT and TAPS This chapter provides information about various problems and messages that you might encounter when you are using Cisco Unified Communications Manager Bulk Administration (BAT) or Tool for Auto-Registered Phones Support.
Enable Trace to view configuration files REVIEW DRAFT - CISCO CONFIDENTIAL The Trace Configuration window displays. Step 2 Step 3 Choose the Cisco Unified Communications Manager server, from the Server drop-down list box. Choose one of the following services from the Configured Services drop-down list box. • For BAT trace file settings, choose Cisco Bulk Provisioning Service • For TAPS trace file settings, choose TAPS Service Step 4 Step 5 To activate the trace feature, click the Trace On check box.
Disable trace of configuration files REVIEW DRAFT - CISCO CONFIDENTIAL Disable trace of configuration files You can disable the writing of trace files from the Service Control window in Cisco Unified Communications Manager Serviceability. Procedure Step 1 In Cisco Unified Communications Manager Serviceability, choose Trace > Trace Configuration. The Trace Configuration window displays.
Troubleshooting BAT REVIEW DRAFT - CISCO CONFIDENTIAL Possible Cause Bulk Administration menu is accessible only from first node of Cisco Unified Communications Manager. Solution Make sure that you are logged into first node of Cisco Unified Communications Manager. Cannot access complete Bulk Administration functionality. Problem Cannot access complete Bulk Administration functionality.
Troubleshooting BAT REVIEW DRAFT - CISCO CONFIDENTIAL Data files (CSV) format do not match Phone Template/Sample File. Problem Data files (CSV) format do not match Phone Template/Sample File. Possible Cause The number of lines in the data file should be less than or equal to the number of lines that are configured in the BAT phone template, but is not. For example, the phone template has three lines, and, of these, Lines 1, 2, and 3 are configured.
Troubleshooting BAT REVIEW DRAFT - CISCO CONFIDENTIAL Solution You need to activate jobs that are in Hold state, before they can be executed by BPS. Go to Job Scheduler window and follow the process to activate the job. Job does not display in the Find and List Jobs window. Problem Job does not display in the Find and List Jobs window. Possible Cause After you submit a job with all the required data, choose Bulk Administration > Job Scheduler.
Troubleshooting BAT Performance REVIEW DRAFT - CISCO CONFIDENTIAL 3 Set the Security Level to Medium. 4 Close BAT.xlt and open it again. When prompted, choose Enable Macros. After the request to migrate an SCCP phone to SIP through the Migrate Phones - SCCP TO SIP window is submitted, model 7940 and 7960 continue to show up as SCCP phones.
Troubleshooting BAT and TAPS REVIEW DRAFT - CISCO CONFIDENTIAL volume of calls, the BAT transactions can be slow. In fact, you can adversely affect how Cisco Unified Communications Manager processes calls. You can improve BAT performance by restricting the file size of the file to less than 12000 records per file. You can also improve BAT performance by stopping the TFTP service on the Cisco Unified Communications Manager first node server before you insert the BAT files to the first node database.
Topics related to troubleshooting BAT and TAPS REVIEW DRAFT - CISCO CONFIDENTIAL Possible Cause The busy tone indicates that the maximum number of simultaneous sessions for TAPS has been reached. The maximum number of sessions for TAPS equals the number of ports that are assigned to the TAPS application in UCCX configuration. Solution You must increase the number of ports that are assigned to TAPS in Cisco UCCX to prevent this situation.
Topics related to troubleshooting BAT and TAPS REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
PART XXI Directory URI • Directory URIs, page 581
CHAPTER 78 Directory URIs This chapter describes how to import directory URIs from a third party call control system into Cisco Unified Communications Manager. Use the Bulk Administration > Imported Directory URIs > Insert Imported Directory URIs path to import directory URIs from a third party call control system into Cisco Unified Communications Manager.
Directory URI format REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 In Cisco Unified CM Administration, choose Call Routing > Intercluster Directory URIs > Imported Directory URI Catalogs. In the Name field, enter a name for the directory URI catalog. In the Description field, enter a description of the directory URI catalog. In the Route String field, create a route string for the system from which you are importing the URI catalog. Click Save.
Directory URI format REVIEW DRAFT - CISCO CONFIDENTIAL Directory URIs are alphanumeric strings consisting of a user and a host address separated by the @ symbol. Cisco Unified Communications Manager supports the following formats for directory URIs: • user@domain (for example, joe@cisco.com) • user@ip_address (for example, joe@10.10.10.
Directory URI format REVIEW DRAFT - CISCO CONFIDENTIAL the directory URI in the database as joe%20smith%23@cisco.com (24 characters). Due to database restrictions, Cisco Unified Communications Manager rejects any attempt to save a directory URI of greater than 254 characters. Directory URI format exception for Bulk Administration Within Cisco Unified CM Administration, you can enter directory URIs with embedded double quotes or commas.
APPENDIX A Text-based CSV files Cisco Unified Communications Manager Bulk Administration (BAT) uses data that is entered in a comma-separated values (CSV) file format to provide information for insert transactions to the Cisco Unified Communications Manager database on the first node server. By using the CSV data format, you can build a textual file that contains data records in a tabular format. You can create a CSV data file by using a text editor, such as Microsoft Notepad.
Text-based CSV files Create text-based CSV file for Phones REVIEW DRAFT - CISCO CONFIDENTIAL • Create text-based CSV file for call pickup groups, page 607 • Create text-based CSV file for remote destination profile, page 609 • Creating text-based CSV file for phone migration, page 610 • Create text-based CSV file for IME trusted element configuration, page 611 • Create text-based CSV file for IME Trusted Group configuration, page 612 • Create text-based CSV file for IME enrolled group configuration, page 6
Text-based CSV files Phone CSV data file Formats REVIEW DRAFT - CISCO CONFIDENTIAL • While saving your CSV file, choose to save it as UTF-8 encoded. In Notepad, you can select encoding as UTF-8 from the Encoding dropdown. What to Do Next Upload the CSV file to the first node of Cisco Unified Communications Manager.
Text-based CSV files Phone CSV data file Formats REVIEW DRAFT - CISCO CONFIDENTIAL CTI ports/H.323 clients file format The following sample shows the field length and whether the field is optional or mandatory for a text-based CSV file for CTI ports and H.323 clients format. Device Name (Mandatory, up to 15 characters for CTI ports and up to 50 characters for H.
Text-based CSV files Export the fields for all phone details option REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics Create text-based CSV file for IME Trusted Group configuration, on page 612 Export the fields for all phone details option When you are using the export utility to generate a file that containing all the details for the phone records, the export file has the following format. Caution Cisco does not recommend editing the file that is generated with the export utility.
Text-based CSV files Create text-based CSV user file REVIEW DRAFT - CISCO CONFIDENTIAL Using a Template Attribute-Forward Busy Destination If Forward Busy Destination is 3001 on a phone template, all records in a CSV file that have no value for Forward Busy Destination use 3001.
Text-based CSV files User file format REVIEW DRAFT - CISCO CONFIDENTIAL Note Cisco recommends uploading Text-Based CSV files saved in the UTF-8 format only, as characters other than ASCII characters can be stored in this format. Text-Based CSV files saved in formats other than UTF-8 may render garbled when downloaded from Cisco Unified Communications Manager. Procedure Step 1 Step 2 Open a text editor or any application that allows you to export or create a text-based CSV file.
Text-based CSV files Update users file format REVIEW DRAFT - CISCO CONFIDENTIAL Group (Optional, up to 50 characters), Subscribe Calling Search Space (Optional, up to 50 characters). Sample John,Smith,johns,abc123de,karend,0012055,9989,johns profile,English United States,SEP1231123245AB,9725557154,SEP0010EB001234 You must specify delimiters even if a field is blank. Refer to the following examples and sample CSV records when you are creating CSV files.
Text-based CSV files Create text-based CSV file for user device profile REVIEW DRAFT - CISCO CONFIDENTIAL Sample johns,Daviss,123,johnProfile,English United States,SEP8612113425AC,9725557154 Note You must specify delimiters even if a field is blank. Refer to the following examples and sample CSV records when you are creating CSV files. Example 1 If the manager for a user is blank.
Text-based CSV files User device profile file format REVIEW DRAFT - CISCO CONFIDENTIAL Step 3 While saving your CSV file, choose to save it as UTF-8 encoded. In Notepad, you can select encoding as UTF-8 from the Encoding dropdown. What to Do Next Upload the CSV file to the first node server for Cisco Unified Communications Manager.
Text-based CSV files User device profile with two lines and two speed dials REVIEW DRAFT - CISCO CONFIDENTIAL User device profile with two lines and two speed dials The following example format shows the field length and string types of a CSV file for user device profiles with two lines.
Text-based CSV files Create text-based CSV file for Cisco Unified CM assistant manager-assistant associations REVIEW DRAFT - CISCO CONFIDENTIAL DTMF Capability,SIP Profile,SIPCodec_MTPPreferredOrigCodec,Logout Profile,MTP Required,Digest User,Always Use Prime Line,Always Use Prime Line for Voice Message Directory Number,Partition,Voice Mail Profile,Line CSS,AAR Group,Line User Hold Audio Source,Line Network Hold Audio Source,Auto Answer,Forward All Voice Mail,Forward All Destination,Forward All CSS,Forward
Text-based CSV files Managers and assistants file formats REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Open a text editor or any application that allows you to export or create a text-based CSV file. Using a separate line for each manager-assistants association, enter the values for each manager-assistant that you want to add to Cisco Unified Communications Manager. Note An error occurs if any blank lines exist in the CSV file.
Text-based CSV files Default assistant-manager association REVIEW DRAFT - CISCO CONFIDENTIAL Default assistant-manager association Use the following default format for assistant-manager association. AssistantID (Mandatory, 1 to 30 characters),ManagerID 1(Mandatory, 1 to 30 characters),ManagerID 2 (Optional, 1 to 30 characters)...
Text-based CSV files FXO or FXS trunks CSV file format REVIEW DRAFT - CISCO CONFIDENTIAL Step 3 While saving your CSV file, choose to save it as UTF-8 encoded. In Notepad, you can select encoding as UTF-8 from the Encoding dropdown. What to Do Next Upload the CSV file to the first node server for Cisco Unified Communications Manager.
Text-based CSV files Create text-based CSV file for Cisco VG224 gateways REVIEW DRAFT - CISCO CONFIDENTIAL Number(Mandatory, up to 3 numerals),Port Description (Optional, up to 50 characters),CAS Port Number(Optional, up to 3 numerals) Sample 1 MGCPTest,VG200 Lab Gateway,001,001,001,,, T1 PRI or E1 PRI MGCP Domain Name(Mandatory, 1 to 64 characters),Description(Optional, up to 100 characters),Slot(Mandatory, up to 3 numerals), Subunit(Mandatory, up to 3 numerals), Port Number(Mandatory, up to 3 numerals)
Text-based CSV files FXS trunks CSV file format for VG224 REVIEW DRAFT - CISCO CONFIDENTIAL Procedure Step 1 Step 2 Step 3 Open a text editor or any application that allows you to export or create a text-based CSV file. Using a separate line for each gateway, enter the values for each gateway and port that you want to add to Cisco Unified Communications Manager. Note An error occurs if any blank lines exist in the CSV file. While saving your CSV file, choose to save it as UTF-8 encoded.
Text-based CSV files Create text-based CSV file for Cisco Catalyst 6000 FXS ports REVIEW DRAFT - CISCO CONFIDENTIAL Create text-based CSV file for Cisco Catalyst 6000 FXS ports You can create a CSV text file for Cisco Catalyst 6000 FXS ports using a text editor, such as Microsoft Notepad. Instead of using the BAT spreadsheet for data input when you are adding Cisco Catalyst 6000 FXS ports, you can create the comma-separated values (CSV) file by using lines of ASCII text with values separated by commas.
Text-based CSV files Create text-based CSV file for Cisco VG202 and VG204 gateways REVIEW DRAFT - CISCO CONFIDENTIAL Sample 1231123245AB,23,9725557250 Note You must include comma separators even if a field is blank. Note Do not specify a partition unless you have also specified a directory number.
Text-based CSV files CSV file format for VG202 and VG204 gateways REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics Create text-based CSV file for IME Trusted Group configuration, on page 612 CSV file format for VG202 and VG204 gateways, on page 604 Upload file to server, on page 19 CSV file format for VG202 and VG204 gateways The following sample formats and examples show the fields, field length, and whether the field is optional or mandatory for a text-based CSV file for VG202 and VG204 Gateways.
Text-based CSV files Create custom text-based CSV files for Client Matter Codes and Forced Authorized Codes REVIEW DRAFT - CISCO CONFIDENTIAL Remember that you must create two separate CSV files, one for CMC and one for FAC.
Text-based CSV files CMC file format REVIEW DRAFT - CISCO CONFIDENTIAL CMC file format The following sample format and examples show the fields, field length, and whether the field is optional or mandatory for a text-based CSV file for client matter codes. Client Matter Code(Mandatory, 1 to 16 numerals),Description(Optional, 1 to 50 Characters) Sample 1234567890123456,Marketing Example If the value of the field includes a comma, that field must be enclosed in double quotes.
Text-based CSV files Update FAC file format REVIEW DRAFT - CISCO CONFIDENTIAL Related Topics Related Topics, on page 618 Update FAC file format Use a text editor to create the CSV text file for updating forced authorization codes. The following sample format shows the field length and string types followed by examples of CSV files for updating forced authorization codes.
Text-based CSV files CPG file format REVIEW DRAFT - CISCO CONFIDENTIAL While saving your CSV file, choose to save it as UTF-8 encoded. In Notepad, you can select encoding as UTF-8 from the Encoding dropdown. Cisco recommends uploading Text-Based CSV files saved in the UTF-8 format only, as characters other than ASCII characters can be stored in this format. Text-Based CSV files saved in formats other than UTF-8 may render garbled when downloaded from Cisco Unified Communications Manager.
Text-based CSV files Create text-based CSV file for remote destination profile REVIEW DRAFT - CISCO CONFIDENTIAL The following sample format shows the field length and string types followed by examples of CSV files for updating call pickup groups. Pickup Group Name(Mandatory, 1 to 50 characters),Pickup Group Number(Mandatory, 1 to 24 numerals),Partition(Optional, 1 to 50 Characters),Other Pickup Group Name-Member1...
Text-based CSV files Creating text-based CSV file for phone migration REVIEW DRAFT - CISCO CONFIDENTIAL What to Do Next Upload the CSV file to the first node of Cisco Unified Communications Manager. Related Topics Upload file to server, on page 19 Creating text-based CSV file for phone migration Instead of using the BAT spreadsheet for data input when you are migrating phones, you can create the comma-separated values (CSV) file by using lines of ASCII text with values separated by commas.
Text-based CSV files Create text-based CSV file for IME trusted element configuration REVIEW DRAFT - CISCO CONFIDENTIAL Sample Old Device Name,New Device MAC Address,Description SEP123456789012,123333789012,Marketing Create text-based CSV file for IME trusted element configuration Instead of using the BAT spreadsheet for data input when you are inserting IME Trusted Element Configuration, you can create the comma-separated values (CSV) file by using lines of ASCII text with values separated by commas.
Text-based CSV files Create text-based CSV file for IME Trusted Group configuration REVIEW DRAFT - CISCO CONFIDENTIAL Sample Name, Description, Element Type, Cisco IME Link Route Filter Group Elem1,sample_file,Prefix,grp1 Create text-based CSV file for IME Trusted Group configuration Instead of using the BAT spreadsheet for data input when you are inserting IME Trusted Group Configuration, you can create the comma-separated values (CSV) file by using lines of ASCII text with values separated by commas.
Text-based CSV files Create text-based CSV file for IME enrolled group configuration REVIEW DRAFT - CISCO CONFIDENTIAL Sample Name, Description, Trusted grp1,sample_file,t Create text-based CSV file for IME enrolled group configuration Instead of using the BAT spreadsheet for data input when you are inserting IME Enrolled Group Configuration, you can create the comma-separated values (CSV) file by using lines of ASCII text with values separated by commas.
Text-based CSV files Create text-based CSV file for IME Exclusion Group configuration REVIEW DRAFT - CISCO CONFIDENTIAL Sample Group Name, Description,Fallback Profile, All Patterns In Group Are Aliases Enrol_grp1,sample_file,profile1,t Create text-based CSV file for IME Exclusion Group configuration Instead of using the BAT spreadsheet for data input when you are inserting IME Exclusion Group Configuration, you can create the comma-separated values (CSV) file by using lines of ASCII text with values sepa
Text-based CSV files Create text-based CSV file for Fallback profile configuration REVIEW DRAFT - CISCO CONFIDENTIAL Sample Name,Description Exclu_grp1,sample_file Create text-based CSV file for Fallback profile configuration Instead of using the BAT spreadsheet for data input when you are inserting Fallback Profile Configuration, you can create the comma-separated values (CSV) file by using lines of ASCII text with values that are separated by commas. You can use a text editor such as Microsoft Notepad.
Text-based CSV files Create text-based CSV file for end user CAPF profile REVIEW DRAFT - CISCO CONFIDENTIAL Sample Name,Description,Advertised Fallback Directory E.164 Number, Fallback Qos Sensitivity Level, Fallback Call CSS, Fallback Call Answer Timer, Fallback Directory Number Partition, Fallback Directory Number, Number of Digits for Caller Id Partial Match.
Text-based CSV files Create text-based CSV file for mobility profile REVIEW DRAFT - CISCO CONFIDENTIAL Sample Instance ID,End User ID,Certificate Operation,Authentication Mode,Authentication String,Key Size,Operation Completes By 11,user,No Pending Operation,By Existing Certificate (precedence to LSC),1234567,512,2010:1:21:12 Create text-based CSV file for mobility profile Instead of using the BAT spreadsheet for data input when you are inserting mobility profiles, you can create the comma-separated value
Text-based CSV files Related Topics REVIEW DRAFT - CISCO CONFIDENTIAL Sample Mobility Profile Name,Description,Service Access Number,Enterprise Feature Access Number/Partition,Callback Caller Id,Mobile Client Calling Option MoProfile1,testexport,2323,123456 in part1,33,Dial via Office Reverse Related Topics • Create text-based CSV file for Phones, on page 586 • Create text-based CSV user file, on page 590 • Create text-based CSV file for user device profile, on page 593 • Create text-based CSV file for Ci
APPENDIX B BAT performance • BAT performance, page 619 BAT performance The following table lists the performance values for various BAT transactions. Note The listed performance data occurs at laboratory conditions, and this data can change depending on Cisco Unified Communications Manager activity. Off-peak hour numbers only provide an approximate guidance to judge the overall time for transaction.
BAT performance BAT performance REVIEW DRAFT - CISCO CONFIDENTIAL Transaction Records Processed/Minute Phones/Users Validate Phones/Users 100 Insert Phones/Users 30 Users Insert Users 150 Update Users 65 Reset Password/PIN Query 500 Reset Password/PIN Custom 350 Generate User reports 500 Export Users - Specific 250 Export Users - All 200 Delete Users - Query 300 Delete Users - Custom 300 Manager Assistants Manager/Assistant Insert 75 Manager/Assistant CSV-Based Delete 300 Manage
BAT performance BAT performance REVIEW DRAFT - CISCO CONFIDENTIAL Transaction Records Processed/Minute Delete UDP 70 Phone Transactions Validate Phones 250 Insert Specific Phones 45 Export All Details 75 Update Phones 150 Add lines for Phones 75 Reset/Restart Phones 500 Generate Phone Reports 300 Delete Phones (Query) 75 Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
BAT performance BAT performance REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
INDEX A activating services 549, 561 BPS 561 TAPS 549 adding intercom templates 76 field descriptions 76 adding lines 26, 58, 157, 158, 159, 335, 336, 337 field descriptions for BAT spreadsheet 159, 337 field descriptions for template 58 to existing phones 157, 335 to existing phones using BAT spreadsheet 158, 336 to existing user device profiles 157, 335 to phone template 26 associating file format for text-based CSV file 109, 239, 307, 466 auto-registration options, configuring 551 auto-registration, ena
Index REVIEW DRAFT - CISCO CONFIDENTIAL Call Pickup Groups (continued) inserting CSV file in BAT 443 updating existing CSV file 441 using query to delete call pickup groups 445 Catalyst 6000 FXS ports 407, 602 creating CSV data file 407 text-based CSV file format 602 text-based CSV file, creating 602 Cisco CRS 545, 549, 576 configuring TAPS 549 required for TAPS 545 troubleshooting TAPS 576 Cisco Customer Response Solutions, See Cisco CRS Cisco IME Link Learned Route Filter Element Configuration 536 Deleti
Index REVIEW DRAFT - CISCO CONFIDENTIAL CTI ports 113, 137, 175, 243, 311, 323, 588 deleting 137, 175, 323 dummy MAC address, using 113, 243, 311 text-based CSV format 588 CTI ports-users 588 text-based CSV format 588 custom file 8, 118, 139, 212, 221, 269, 272, 324 deleting phones 139, 324 deleting Unified CM Assistant managers 269, 272 deleting users 212 updating phones 118 using 8 using to reset password and PIN 221 D Delete 140, 230 End User CAPF Profiles 230 Unassigned directory numbers 140 deleting
Index REVIEW DRAFT - CISCO CONFIDENTIAL exporting (continued) using export files 8 Exporting 231 End User CAPF Profiles 231 Extension Mobility Cross Cluster 509 template 509 finding template 509 F FAC 607 text-based CSV file, updating 607 field descriptions 33, 58, 76, 151, 159, 187, 194, 204, 232, 283, 296, 337, 379, 382, 511 adding or updating intercom template 76 adding or updating lines 58 BAT spreadsheet 159, 187, 204, 232, 283, 337 adding lines 159, 337 user device profile 283 EMCC template 511 pho
Index REVIEW DRAFT - CISCO CONFIDENTIAL lines (continued) field descriptions in template for adding or updating 58, 76 master phone template 7 maximum number 26, 30 updating to user device profiles 331 log files 223, 277, 564, 571 BAT 571 file naming convention 571 report log files 223, 277 viewing job log files 564 H H.323 client-users 588 text-based CSV format 588 H.
Index REVIEW DRAFT - CISCO CONFIDENTIAL overview (continued) validating 12 P passwords 219 resetting 219 phone migration 503 creating CSV data file 503 phones 24, 26, 27, 28, 29, 30, 31, 32, 33, 78, 111, 113, 117, 118, 137, 143, 144, 146, 157, 167, 169, 172, 175, 199, 201, 211, 237, 243, 248, 251, 309, 311, 323, 335, 405, 512, 546, 547, 586, 589 adding 26, 27, 28, 29, 30, 157, 237, 335 Busy Lamp Field Directed Call Park settings 29 Intercom template 30 IP services 27 lines 26 lines to existing 157, 335 sp
Index REVIEW DRAFT - CISCO CONFIDENTIAL template type (continued) VG200 gateway template 356, 361, 363 templates 6, 7, 26, 27, 28, 29, 30, 31, 32, 33, 58, 76, 191, 192, 193, 194, 295, S securing directory numbers from TAPS 547, 552 services, adding or updating 27 speed dial settings, adding or updating 28, 29 sub-unit 356, 361 296, 300, 301, 379, 511 T T1 CAS 379, 405, 599 creating CSV data file for VG200 gateway 405 field descriptions for VG200 template 379 text-based CSV file format 599 T1 PRI 382, 40
Index REVIEW DRAFT - CISCO CONFIDENTIAL troubleshooting message (continued) MAC address values are not allowed in CSV file if dummy MAC address option selected 571 port number not configured in template 571 Record does not match the file format selected 571 uploaded csv file does not display 571 when Cisco CRS starts, JTAPI shows partial service or out of service 576 when dialing TAPS number, caller hears busy 576 updating 331, 514, 557 emcc 514 lines to user device profiles 331 phone configuration using
Index REVIEW DRAFT - CISCO CONFIDENTIAL users (continued) template (continued) field descriptions 194 finding 191 for users 192 modifying 192 text-based CSV file, creating 590 text-based CSV file, updating 592 text-based CSV format 591 updating 201 users with phones 238, 241, 243 inserting to Cisco Unified CallManager 243 using BAT spreadsheet 238 validating records 241 V validate 499 import/export 499 validate import file 499 validating 12, 111, 241, 309 options 12 overview 12 phone and user records 241
Index REVIEW DRAFT - CISCO CONFIDENTIAL Cisco Unified Communications Manager Bulk Administration Guide, Release 9.
