Datasheet

Data Sheet
© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 3 of 7
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Access email messages over the phone using the Text to Speech (TTS) feature (for Microsoft Exchange 2003 and 2007).
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When TTS is enabled, a conversation tells you if the message has attachments; when an attachment is in a playable or readable format, the
attachment will be played or read.
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View, listen, respond to, and play back messages using the Cisco Unified Communications Widget for Visual Voicemail on Cisco Unified IP
Phones. Learn more about Visual Voicemail at:
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9156/at_a_glance_c45-487475.pdf.
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Access Microsoft Exchange calendar through speech or the TUI; browse the calendar and accept, decline, or cancel an Outlook appointment.
Speech-Enabled Messaging*
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Use speech commands to call others in the Cisco Unity Connection directory or personal contact list (imported from Outlook).
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Speak your voicemail password.
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Speak dates and times.
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Use speech commands to play and process messages (play, record, reply, forward, delete, save, etc.).
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Use speech commands to edit and manage your personal greetings.
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Use speech commands to address messages to private distribution lists.
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Use speech commands such as pause, resume, speed up, slow down, skip ahead, and skip back to provide rich and granular control of messages
and prompts.
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Speech-enabled directory handlers allow outside callers to use voice commands to reach Cisco Unity Connection users.
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Temporarily use touch tones to change setup options, and then return to speech-recognition mode.
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A speech command tutorial is available.
* Speech-enabled messaging is available for U.S. English only.
Call Transfer Rules**
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Define rules to route incoming calls by caller.
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Define rules to route incoming calls by time of day.
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Define rules to route incoming calls by your calendar free or busy status (Microsoft Exchange only).
** Call transfer rules are not available with the European regional feature packages.
End-User Features
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Customize message-notification options, manage personal greetings, or change passwords with Cisco Unity Connection Assistant (the Cisco web
browser-based personal administrator).
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Select the conversation type: full or brief prompts.
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Record and then address a message, or address and then record a message.
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Record a message for future delivery.
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Record up to five personal greetings (alternative, busy, internal, off hours, or standard).
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Manage an alternative greeting; set the expiration date or time, notify users when an alternative greeting is set, or require callers to listen to the full
alternative greeting.
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Forward calls directly to an alternative greeting (or other personal greeting) without ringing the phone.
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Specify an after-greeting action; after a user greeting, callers can leave a message, sign in, or hang up, or they can be sent to call handlers,
directory handlers, interview handlers, or other users.
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Use flex stack to specify the order in which messages are presented over the phone: by urgency and then by last in, first out (LIFO) or first in, first
out (FIFO).
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Create private distribution lists and address messages to them through the TUI or GUI.
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Provide message notification for new messages through devices such as Simple Mail Transfer Protocol (SMTP), Short Message Service (SMS),
text pagers, and phone destinations.
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With a cascade message-notification feature, send additional notification types if a message is not retrieved.
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Send notifications for messages from a particular user or phone number.
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Select whether message counts are announced; totals, saved, and new counts are available.
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Specify whether Cisco Unity Connection announces a transferred call.
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View and play back messages using Visual Voicemail on Cisco Unified IP Phones. Use softkeys on Cisco Unified IP Phones to access all
messages, new messages, or messages from a specific subscriber or outside caller.
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Use a Really Simple Syndication (RSS) reader to retrieve voice messages.
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Perform a “live reply” to someone who left a message from an external telephone.
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With ViewMail for Microsoft Outlook (VMO) and ViewMail for IBM Lotus Notes (VMN) plug-ins, compose, reply to, forward, play, rewind, or pause
messages directly from within the Outlook or Notes email client.