Datasheet

Data Sheet
© 2008-2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 4 of 8
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With the message locator, search for messages by caller ID, name, or extension in saved messages.
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Record messages and mark them as regular, urgent, private, or secure.
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Record messages and request a return receipt.
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Record a live conversation with a caller and have the recording sent to your mailbox.
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Switch between spelling name and extension when addressing a message.
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With live reply, immediately reply to messages from other users.
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Access email messages over the phone using the TTS feature (for Microsoft Exchange 2003 and 2007).
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When TTS is enabled, a conversation tells you whether there are attachments to the message; when the attachment is in a
playable or readable format, the attachment will be played or read.
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View, listen, respond to and play back messages using the Cisco Unified Communications Widget for Visual Voicemail on
Cisco Unified IP Phones. Learn more about Visual Voicemail here:
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9156/at_a_glance_c45-487475.pdf
Speech-Enabled Messaging*
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Use speech commands to call others in the Cisco Unity Connection directory or personal contact list (imported from
Outlook).
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Speak your voicemail password.
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Speak dates and times.
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Use speech commands to play and process messages (play, record, reply, forward, delete, save, etc.).
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Use speech commands to edit and manage your personal greetings.
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Use speech commands to address messages to private distribution lists.
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Use speech commands such as pause, resume, speed up, slow down, skip ahead, and skip back to provide rich and
granular control of messages and prompts.
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Speech-enabled directory handlers allow outside callers to use voice commands to reach Cisco Unity Connection users.
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Temporarily use touch tones to change setup options, and then return to speech-recognition mode.
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A speech command tutorial is available.
* Speech-enabled messaging is available for U.S. English only.
Call Transfer Rules**
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Define rules to route incoming calls by caller.
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Define rules to route incoming calls by time of day.
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Define rules to route incoming calls by your calendar free or busy status (Microsoft Exchange only).
** Call transfer rules are not available with the European regional feature packages.
End-User Features
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Customize message-notification options, manage personal greetings, or change passwords with Cisco Unity Connection
Assistant (the Cisco web-browser-based personal administrator).
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Select the conversation type: full or brief prompts.
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Record and then address a message, or address and then record a message.
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Record a message for future delivery.
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Record up to five personal greetings (alternative, busy, internal, off-hours, or standard).
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Manage an alternative greeting; set the expiration date or time, notify users when an alternative greeting is set, or require
callers to listen to the full alternative greeting.
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Forward calls directly to an alternative greeting (or other personal greeting) without ringing the phone.
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Specify an after-greeting action; after a user greeting, callers can leave a message, sign in, or hang up, or they can be sent
to call handlers, directory handlers, interview handlers, or other users.
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Use flex stack to specify the order in which messages are presented over the phone: by urgency and then by last in, first out
(LIFO) or first in, first out (FIFO).
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Create private distribution lists and address messages to them through the TUI or GUI.
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Provide message notification for new messages through devices such as Simple Mail Transfer Protocol (SMTP), SMS, text
pagers, and phone destinations.
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With a cascade message-notification feature, send additional notification types if a message is not retrieved.
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Notifications can be sent for messages from a particular user or phone number.
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Select whether message counts are announced; totals, saved, and new counts are available.