User guide

important messages ahead of time. Connection does not indicate when a message-retention policy is enforced,
nor does it warn you before message are permanently deleted as a result of such a policy.
Nondelivery receipts are included in total mailbox size
When you receive nondelivery receipts (NDRs) for messages that you send, your mailbox can quickly increase
in size—especially when original messages included large attachments.
Total message size includes original when messages are forwarded
You may receive messages that have been forwarded many times over, which increases message size. The
original message plus all recorded introductions that were added during forwarding equal the total message
size. As a result, your mailbox can exceed its limit, even though you may have relatively few messages stored
in it.
Total message size includes attachments
You may receive messages that contain attached files such as spreadsheets, documents, faxes, and pictures.
The message plus all attached files equal the total message size. As a result, your mailbox can exceed its limit,
even though you may have relatively few messages stored in it.
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
84 OL-21232-01
Managing the Size of Your Mailbox
Reasons Your Mailbox May Fill Up Quickly