User guide

CHAPTER 1

Enrolling as a Cisco Unity Connection User

• About Enrollment, page 1

• Enrolling as a User, page 2

About Enrollment

Your first step in using Cisco Unity Connection is to enroll as a user, which you do by phone. Typically,

Connection is set up so that you hear the first-time enrollment conversation when you call the system for the

first time.

The first-time enrollment conversation is a set of prerecorded prompts that guide you as you do the following

tasks:

• Record your name.

• Record a greeting that outside callers hear when you do not answer your phone.

• Change your PIN.

• Choose whether to be listed in the directory. (When you are listed in the directory, callers who do not

know your extension can reach you by spelling or saying your name.)

Typically, your Connection administrator gives you an ID (usually your desk phone extension) and a temporary

PIN.

At any time after enrollment, you can rerecord your name and greeting, or change your PIN and directory

listing status.