User guide

Enabling or Disabling the Use of Personal Call Transfer Rule Sets by a Basic
Transfer Rule by Using the Phone Keypad
Procedure
Step 1
Call and sign in to Connection.
Step 2
At the Main menu, select the option Setup Options, then Transfer Settings.
Step 3
Select the standard, alternate, or closed transfer rule.
Step 4
After Connection announces your current transfer settings, follow the prompts to enable or disable personal
call transfer rules.
Step 5
Repeat Step 3 and Step 4 for each basic transfer rule, as applicable.
Enabling or Disabling the Use of Personal Call Transfer Rule Sets by a Basic
Transfer Rule by Using Voice Commands
Procedure
Step 1
Call and sign in to Connection.
Step 2
When Connection asks, "What do you want to do" say:
"Setup Options." (Connection temporarily switches to the phone keypad.)
Step 3
On the phone keypad, select the option Transfer Settings.
Step 4
Select the standard, alternate, or closed transfer rule.
Step 5
After Connection announces your current transfer settings, follow the prompts to enable or disable personal
call transfer rules.
Step 6
Repeat Step 4 and Step 5 for each basic transfer rule, as applicable.
To switch back to using voice commands, keep pressing * until you hear the "Voice Command
Conversation" prompt.
Tip
Enabling and Disabling the Use of Personal Call Transfer Rule
Sets
Enabling means that Connection uses your personal call transfer rule sets to process calls if your basic transfer
rules—the standard, alternate or closed transfer rule—are configured to apply personal call transfer rules
instead of the basic settings. Disabling means that Connection does not use personal call transfer rule sets to
process calls even if your basic transfer rules are configured to apply personal call transfer rules. In that case,
calls will be transferred to your extension.
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
70 OL-21232-01
Enabling or Disabling the Use of Personal Call Transfer Rule Sets by a Basic Transfer Rule by Using the Phone Keypad
Enabling and Disabling the Use of Personal Call Transfer Rule Sets