User guide

Turn on this transfer rule to set how indirect calls to you are handled during the nonbusiness hours that your

Connection administrator specified for your organization. For example, you may want to route all your calls

immediately to voicemail during nonbusiness hours.

When it is turned on, the closed transfer rule is active during nonbusiness hours.

Changing Settings for Call Transfer Rules

You can choose to have indirect calls ring your extension, or another extension or phone number that you

specify, or be transferred immediately to voicemail, so your phone does not ring at all. (When you send calls

to voicemail, callers do not have to wait while your phone rings unanswered. Your greeting plays immediately.)

Changing the Settings for a Call Transfer Rule by Using the Phone Keypad

Procedure

Step 1

Call and sign in to Connection.

Step 2

At the Main menu, select the option Setup Options, then Transfer Settings.

Step 3

Select the transfer rule whose settings you want to change.

Step 4

After Connection announces your current transfer settings, follow the prompts to enable or disable the rule,

to switch between transferring calls to a phone and to voicemail, or to change your transfer phone number.

(To transfer calls to an external phone number, contact your Connection administrator.)

Changing your transfer number does not change whether calls are transferred to a phone or sent to

voicemail. Connection transfers calls to your transfer number only if you also specify that Connection

transfer your calls to a phone.

Note

Changing the Settings for a Call Transfer Rule by Using Voice Commands