User guide

CHAPTER 9
Managing Personal Greetings
• About Personal Greetings, page 35
• Rerecording Your Current Greeting, page 36
• Turning Your Alternate Greeting On or Off, page 37
• Changing Greetings, page 38
• Playing All Greetings, page 40
• Recording Greetings in Additional Languages with a Multilingual System, page 41
About Personal Greetings
Cisco Unity Connection allows you to record up to six personal greetings. You can turn on as many greetings
as you want, and you can specify how long you want the greetings to stay on.
With a multilingual system, you have the option of providing your personal greetings in multiple
languages—your default language and other languages available on your system. Note that you use the phone
keypad to manage greetings in languages other than your default language; you cannot use voice commands.
The six personal greetings and how they work are described below. Note that Connection plays the greetings
that you turn on for the applicable situation, while some greetings override other greetings when they are on.
Standard Greeting
This greeting plays during the business hours that your Connection administrator specified for your organization,
or in other situations when no other greeting is on.
By design, the standard greeting cannot be turned off.
Closed Greeting
Turn on this greeting when you want your callers to hear a recording from you during the nonbusiness hours
that your Connection administrator specified for your organization. (For example, "Sorry, I am not available
to answer your call. Company office hours are <times>.")
When it is on, the closed greeting overrides the standard greeting during nonbusiness hours.
Alternate Greeting
Turn on this greeting for a specific time period when you want to provide information about special
circumstances, such as when you are on vacation. (For example, "I will be out of the office until <date>.")
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01 35