User guide

CHAPTER 3
Voicemail Basics
• Calling Cisco Unity Connection, page 5
• Sending Voice Messages, page 5
• Checking Messages, page 8
• Replying to Messages, page 10
• Forwarding Messages, page 12
• Managing Receipts, page 14
Calling Cisco Unity Connection
You can call Cisco Unity Connection from your desk phone, from another phone within your organization,
or from outside your organization.
Procedure
Step 1
Dial the applicable number to call Connection.
Step 2
If you are calling from another phone within your organization or from outside your organization, press *
(star key) when Connection answers.
Step 3
If prompted, enter your ID and press # (pound key).
Step 4
Enter your Connection PIN and press #.
If you use the voice-recognition option, Connection may prompt you to say your PIN or to enter it
on the phone keypad. To say your PIN, speak each digit individually. If Connection is not able to
recognize your PIN on the first attempt, you must enter it on the keypad. (For security reasons, you
may want to enter your PIN on the keypad rather than say it; this option is always available to you.)
Note
Sending Voice Messages
Revised November 16, 2010
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01 5